Atlantic Mortgage and Funding, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/07/2021 Yes
  • Mortgage
  • VA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • FL
  • 335XX
Web Older American, Servicemember
Today XXXX Once again I would like to ask this company Atlantic Mortgage & Funding to stop. https : //www.atlanticmortgage.net/ On XX/XX/2021 I stablished a complaint against Atlantic Mortgage and Funding , Inc XXXX XXXX XXXX, XXXX XXXX XXXX # XXXX, XXXX XXXX, VA XXXX ( XXXX ) XXXX Web : https : //www.atlanticmortgage.net NMLS ID : XXXX Mr. XXXX XXXX manager will not stop harassing me. Its hard for him to understand the word NO I do not want and I had never requested this unsolicited junk mail. Today XXXX This letter will not stop and the complaint # XXXX at the Florida department of agriculture has not being answered. Why tis company insist in harassing me? This company its using my name and personal VA mortgage information for marketing and solicitation. I just don't understand why this company is harassing me with unsolicited and never requested mail and VA loan offers. How this company got my information, what gives the right to this company to use my name and address on marketing and why?. What and how can this company write a misleading letter ( extremely hard to read ). Not very clear letter misleading veterans and seniors citizens and handicaps like me why a lower rate how they know my current rate?. There not a clear address the costumer must read the small print. Please look at the evidence letter. What gives this company the right to try to HAVE ME CALL THIS NUMBER XXXX, with misleading information, Not clear information.? Because its very uncertain about the veracity and legitimacy of this document I only assume the company above its responsible. This company needs to respect the fact that my name is at the XXXX XXXX Opp -out list and every credit bureau op-out list to included also the DMA. My name and address of my wife also has been submitted to be opt -out from this unsolicited misleading letters. Please ask this company why they don't respect that, and Im pretty sure they're excused will be that my name got obtained out public records. I would like to know where? Where at the XXXX County Please stop remove my name out their data base, and ask every marketing company not to use my name. I'm a handicap, I'm a war veteran and also I'm a senior citizen being target by this junk unsolicited mail. Companies like this one does not respect the fact that our names are OPT- OUT from this unsolicited junk mail. I had never requested, and I will never do business with this company. STOP do not contact me, do not call me, do not mail me, do not email me please. Remove my name please. Do not contact me never no longer. ask your marketing companies not to contact me. DO NOT SALE OR DISTRIBUTE MY PERSONAL INFORMATION WITHOUT MY CONSENT-Respect the fact that my name its at the OP - Out list at the three credit bureaus and the DMA PLEASE READ THE LETTER ATTACHED EVIDENCE FILE ( Atlantic Mortgage and Funding, Inc )
03/12/2019 Yes
  • Mortgage
  • VA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • VA
  • 22315
Web Servicemember
In the past month, I have received over 10 solicitations to refinance my VA home mortgage. They range from poorly written to devious in their aim to convince me that I should not miss this opportunity to refinance. Many center around some " waiting period '' or the " IRRRL '' program which I did not even know existed. My personal complaint is that I hate receiving paper mail in the first place because it wastes my time and I have to dispose of it with a shredder to avoid proliferating my information. I also believe that these letters are unethical business practice targeted at ignorant consumers. I hope there are not people who respond to them, but I am sure there are. It should be illegal to send this garbage to me. If I want to refinance my VA loan, then I will seek out a lender. I have retained the letters in case you want more information. As of today I am at 12 of them in less than 30 days. To me that adds up to harassment by the industry as a whole.
11/12/2022 Yes
  • Mortgage
  • Other type of mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • LA
  • 71106
Web
This company is advertising dscr loans for XXXX XXXX down. They do not disclose requirements before running credit report. They also dont give a loan estimate. They make you pay for appraisal and inspection then tell you the property does not qualify for the loan the DAY of closing. The loan officer should have been able to run the numbers for the debt service before application was submitted for the loan. They assured us that it did qualify. The loan officers do not know what they are doing and are deceiving customers. This is an unprofessional company and lender.
10/07/2022 Yes
  • Mortgage
  • Other type of mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • LA
  • 71106
Web
I applied for a XXXX loan XXXX third. Atlantic Mortgage never sent a loan estimate. They collected additional information for the loan XXXX XXXX through the XXXX We paid for appraisal XXXX XXXX Still no loan estimate on the seventh after we asked for it. The loan has been completely processed at this point. Lenders have to provide a LE within 3 days of application. They can not ask for additional info. They can not ask for fees before the LE is given. We ddi not know this at the time.
12/18/2021 Yes
  • Mortgage
  • VA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • VA
  • 22901
Web Servicemember
12/06/2018 Yes
  • Mortgage
  • VA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • FL
  • 32314
Web Servicemember