Armstrong and Associates, Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/12/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 707XX
Web Older American
I am a senior citizen and believe Armstrong & Associates is inappropriately attempting to defraud me out of money for a medical bill/debt I do not owe because the medical bill/debt was paid by Medicaid/Medicare. In addition, Armstrong & Associates is inaccurately and illegally reporting a medical bill/debt on my XXXX, XXXX and XXXX credit XXXX. Again, this medical bill/debt was paid by Medicaid/ Medicare . The amount of the medical bill/debt being reported by Armstrong & Associates is in the amount of {$2400.00} in XX/XX/2020 This company Armstrong & Associates is located in XXXX Alabama and claim this medical bill/debt is for XXXX XXXXXXXX XXXX Hospital located in XXXX XXXX, Louisiana XXXX I have mailed Armstrong & Associates several certified letters seeking legal validation per the Fair Debt Collections Practices Act of this medical debt that their company is reporting on my credit reports and Armstrong & Associates has not provided and/or answered any of my questions regarding this medical debt they continue to inaccurately report on my credit report. Moreover, I contacted XXXX XXXX XXXX Hospital, the hospital where I received medical care and was advised by XXXX XXXX XXXX Hospital billing department that per their records the medical bill was paid by Medicaid/Medicare and I do not owe them ( XXXX XXXX XXXX Hospital ) any money for the aforementioned medical bill/debt. In addition, I provided XXXX XXXX XXXX Hospital the account number and date of service and other account information Armstrong & Associates is reporting on my credit reports, XXXX XXXX Hospital stated that no such account exist in their records. Moreover, the date of service and numerous other errors are being reported by Armstrong & Associates on my credit reports. I have no idea of who this company is and the company will not respond to any of my letters/request seeking information and debt validation.
03/30/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 36695
Web Servicemember
I received a letter from Armstrong and Associates, XXXX XXXX XXXX, XXXX AL, XXXX, ( XXXX ) XXXX on XX/XX/2023, stating that I owed {$40.00} in debt owed to XXXX XXXX XXXX. I spoke with the XXXX department XXXX XXXX XXXX XXXX ( XXXX ) XXXX at XXXX XXXX Central Time on XX/XX/2023, and they had no record of any outstanding balance or debt being submitted from any account associated with me or my immediate family. I called Armstrong and Associates on XX/XX/2023 at approximately XXXX XXXX XXXX and spoke with XXXX XXXX to dispute the claim. She stated that she would verify with XXXX XXXX XXXX and get back to me. I requested she share the name of a contact at XXXX XXXX XXXX who could verify their claim if the debt was not dismissed. I received a second letter attempting to collect on XX/XX/2023 that claimed to enclose verification of the account and asked that I call a different number than before ( XXXX ) XXXX. However, nothing that was included could be verified with XXXX XXXX XXXX. I called the number requested and they insisted that XXXX XXXX XXXX submitted the debt to them, and they have re-verified it despite the fact that no one at XXXX XXXX XXXX will back their claim when I call. They demanded that I keep calling XXXX XXXX XXXX and re-dispute the claim with Armstrong and Associates. When I tried to get to the disputes department. They put me on hold for an extended period of time, then when someone finally picked up, she identified herself as XXXX, and told me she couldn't help me. I believe that Armstrong and Associates is deliberately and fraudulently making this process unduly difficult in order to create enough burden that I will pay a debt that the original provider says I do not owe to them.
07/29/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MS
  • 396XX
Web
Received a telephone call from XXXX with Armstrong & Associates on my cell phone. XXXX demanded and kept demanding immediate full payment for an outstanding {$3300.00} debt. At first she didnt want to tell me anything about the alleged debt or her companys address. Then XXXX claimed that the bill was for inpatient hospitalization at University of XXXX XXXX XXXX in 2019. I was never admitted to any hospital in 2019. I have not received a bill from XXXX for {$3300.00} for having been admitted as an inpatient in 2019. I have several doctors at XXXX that I see regularly, surely someone at XXXX would have brought such a large outstanding balance to my attention prior to this call. Or, surely it would have showed up on my credit report. I have had Mississippi XXXX with XXXX dollar copayments for approximately 5 years. Unless its an emergency, I absolutely do not 1 ) see a doctor, 2 ) have medical test or procedures, 3 ) be admitted to a hospital, nor 4 ) fill a prescription unless Mississippi XXXX approves it first.
10/03/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77551
Web
XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX Texas XXXX XX/XX/2022 Armstrong and Associates XXXX XXXX XXXX XXXX AL XXXX Reference XXXX Armstrong and Associatesis debt collector I am responding to your contact about collecting a debt. You contacted me by phone XXXX, email XXXX XXXX XXXXXXXX XXXX and identified the debt as XXXX XXXX XXXX XXXX with account number XXXX. I do not have any responsibility for the debt youre trying to collect. If you have good reason to believe that I am responsible for this debt, mail me the documents that make I need to communicate with you to solve my case I need assistance in XXXX please I do not I need to communicate with you to solve my case I need assistance in XXXX please I do not understand what they charge me if I have medical insurance thank you
08/17/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MS
  • 38930
Web
A notice of debt collets was sent to me in late XX/XX/2021 claim there is an attempt to collect a debt. About 1 week laterI received a call and I advised the company to only communicate with the debtor via mail. I sent in a letter for debt validation immediately requesting for what proof this company has that confirms I owe a debt. On XX/XX/XXXX I received a response with detailed medical information that I did not sign a Hipaa release form giving this 3rd party access to such records. The information provided to me is a violation of my hipaa rights.
09/14/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 366XX
Web Servicemember
I was an XXXX in the care and custody of the XXXX County XXXX XXXX. Transported to hospital XXXX City Police Dept. to XXXX XXXX. Refused treatment at said hospital for XXXX XXXX wound. Was informed I had no choice. Did not give consent to treatment not release of records. Had no knowledge nor seen documents attached. Did not sign promissory note nor was I informed or give a copy of said documents by XXXX XXXX. My only knowledge of this debt was when it was reported XXXX.
02/10/2021 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • AL
  • 36507
Web
This company sent me copies of my medical treatment and thats a big Hippa violation and I want this to be removed from my credit and deleted in their system and leave me alone with all the threats they coming to my job and my house to see what I have that they can take.
12/19/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • MS
  • 39466
Web
The law office of Armstrong and Associates located in XXXX, XXXX called and left me a voicemail without disclosing that this communication was an attempt to collect a debt. I only discovered that this was a debt collector by XXXX the number left in the voicemail.
01/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • AL
  • 36582
Web
Sent in letter and havent gotten any response. They are violating FCRA USC 15 1681 G and they have not responded to me and its been over 30 days. Please remove this in accurate information from my credit report
01/19/2022 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • MS
  • 39208
Web
They called my phone 11 times within an hour today XXXX. They call my phone over 5 times everytime they call me even after they have been sent a cease and desist letter.
01/26/2024 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MS
  • 39358
Phone Servicemember
04/09/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • AL
  • 36587
Web
11/22/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32222
Web
10/02/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77551
Web
07/25/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 36572
Web
06/01/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MS
  • 39071
Referral
02/03/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70769
Phone
08/10/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MS
  • 39212
Web
08/10/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MS
  • 39212
Web
06/25/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MS
  • 39212
Fax
06/23/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70811
Web
05/18/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MS
  • 39212
Fax