Ardmore Finance Corporation CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via
02/01/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	OK 74133	Web
I have an installment loan with Ardmore Finance. It was passed due. My debit card was charged unauthorized {$65.00} on XX/XX/2022. I never authorize the company to charge my card. I am not on auto pay. And when I called the company today, I first spoke with the assistant manager. Assistant manager told me that my account was about to go to legal and that was the only way to stop it. When I asked if I had authorize the charge, she told me she had to check my account and call me back in XXXX minutes. In XXXX minutes the store manager calls me and and tells me that half of her office is on auto pay and somehow my information got mixed up with everyone else 's and my card was accidentally charged. She apologized and offered to refund me. But when I called XXXX other offices to verify if auto pay was even an option for customers, I was told " No '' by the managers. I was also told they were not allowed to give me the corporate phone number so I could talk to someone. I would only get a fax number so the complaint could be in writing. Unacceptable. So I am filing this complaint for XXXX reasons. 1. This charge was unauthorized and it is illegal. 2. I was lied to by the company about the reason my card was charged. Because I've worked in this industry before, I know that this is illegal.
09/01/2019	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	OK 740XX	Web
Last month around the XXXX of XXXX I went to make a payment, the lady said their rates changed and I can recieve money. I asked what my regular payment was because I did not want a raise and she couldn't answer me because she already did it without my consent. Then she just kept ignoring me. I couldn't speak to the manager because she has been gone and I also found it odd that the old lady ( that wears a XXXX XXXX ) is using the managers initials and notoriety stamp to sign the document. I have been waiting to speak to the manager, but she still has not returned.
08/28/2017	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 63116	Web
On XX/XX/XXXX I received a text message from my supervisor that someone from Ardmore Finance named XXXX contacted her and that I need to call them so that a sheriff wo n't serve me at work. The information should not have been said to my supervisor and on XX/XX/XXXX I verbally advised them to not contact my job and they had no right to release that information to my supervisor. On XX/XX/XXXX I received another call at work at XXXX after advising them to not contact my job and that I will contact them from my cell phone and was then hung up on.
10/17/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Didn't receive services that were advertised	MO 641XX	Web
XXXX finance let someone take out a loan in my name I have disputed the account with all three credit bureaus they have removed the report XXXX finance continues to put the debt back on my credit report they keep raising the balance then lowering the balance and placing hard credit inquiries in order to drop my credit score I have called XXXX finance to dispute the debt only to get cussed at
06/22/2021	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OK 73507	Web
Called third party left threatening voicemail on there phone saying I need to pay them by next month or they will take me to court
09/04/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	IL 622XX	Web
Ardmore finance havent updated the remarks to paid also sub loan is paid off it has a balance of {$720.00} and its paid off
11/26/2015	Yes	Consumer Loan Installment loan	Managing the loan or lease	NM 88201	Web
keeps putting hard inquries on my credit report
09/28/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Incorrect information on your report Information belongs to someone else	NC 27127	Web

11/19/2021	Yes	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	OK 73401	Web

09/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	IL 62206	Web

08/20/2018	Yes	Payday loan, title loan, or personal loan Personal line of credit	Problem with the payoff process at the end of the loan	OK 74729	Fax

08/17/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	MO 63124	Web

07/23/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	MO 65802	Web