APPLE RECOVERY SERVICES CORP CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/19/2022 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44224
Web Servicemember
I received a letter on XX/XX/XXXX for a sum of XXXX for a supposed debt in XXXX that I owed on a XXXX XXXX. ( this per a XXXX XXXX in a phone call XX/XX/XXXX at XXXX am est when calling in for info ) I have NEVER owned a XXXX XXXX in my life. This scam was attempted by XXXX XXXX last year, case XXXX with CFPB however with a different sum of money, ( which also violates the Federal trade credit collection law of different amounts ) I Reached out in regard by phone call to XXXX to find what the debt was about on XX/XX/XXXX. No info was given just that a debt was owed for XXXX for a debt on a vehicle I NEVER owned. The company presents themselves as Apple Recovery Services in XXXX XXXX, Il XXXX. The only time I ever owed any money on a car was in XXXX. This was paid off and there action violates the act of XXXX law. Be wary as they may be searching antique files to scam individuals This company needs investigated and held accountable. Please reach out to your attorney general or law enforcement if you receive any letters from Settlement Department in XXXX XXXX Illinois.
10/06/2023 No
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 93291
Web
Today, XX/XX/2023, I received a call followed by a message ( Attached ) from a person called XXXX XXXX, who said there was a matter in his office that required my immediate attention and left his phone number and extension. I called him back, and he told me that I was in a recorded line and claimed that I had a XXXX XXXX back between XXXX ; I owed money to the card and had to pay a balance of {$5600.00}. He threatened to report the issue to the Credit Bureau and take me to court if I didn't pay. I asked him to send me all the XXXX XXXX documents, records, and transactions that prove his claims and his company 's claims. The documents I asked him to send me are : 1. Documents to prove the XXXX XXXX is mine. ( By the way, I don't have a XXXX XXXX ) 2. Documents to prove transactions with the amount he claimed and also show my signature. He sent me an email ( Attached ) without the required documents and transactions I asked him for.
01/13/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • NY
  • 108XX
Web
Good afternoon, I received a collections letter from Apple Recovery Services dated XX/XX/XXXX stating they have purchased the debt originating from the store XXXX XXXX XXXX. This debt was on my credit report in XXXX and aged off after 7 years and the store filed chapter XXXX bankruptcy in XXXX. On XX/XX/XXXX, I called Apple Recovery Services XXXX to ask about this matter and they admitted the debt was on my credit report and aged off and they will not be able to put it back on my credit report but that they will continue to harass me with collection letters until it is paid in full. They continued to attempt to collect the money. I would like to report this fraudulent activity and harassment. Here is their contact info : Apple Recovery Services XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX Thank you for your attention to this matter.
08/25/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 17013
Web
On the XXXX of XX/XX/XXXX we received a letter from Apply Recovery service about a debt that they are claiming that we owe XXXX of a debt we never took out. My husband 's father and him self have over the years when he was alive have had each other 's credit history listed under their SS #. We never had a credit card from XXXXXX/XX/XXXX back in XXXX and never paid on it over the next five years that they are claiming. We have spoke to the company on the XXXX of XXXX and the XXXX of XXXX and they said well your name is on it then you have to pay it. Explained to them that this is possibly my father 's in law account and he passed away back in XXXX. What do we do next????
03/30/2022 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 28214
Web
I received a letter from Apple Recovery Services, XXXX XXXX XXXX, XXXX XXXX, IL XXXX on XX/XX/2022. They state in that letter I have to pay them over {$2600.00} for a debt I allegedly have with XXXX XXXX XXXX XXXX XXXX. The truth of the matter is that I have never had a credit card with XXXX ever. I went into my credit history with all three of our major Credit Bureau 's to find that such a debt does not even exist nor does an account with XXXX XXXX XXXX XXXX XXXX has ever been opened under my name for that matter. Apple Recovery Services is clearly a SCAM. - Thanks.
10/06/2022 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76133
Web
Apple Recovery contacted me Via mail on XXXX stating that I owed XXXX XXXX Bank a Balance of {$9200.00}. I have never had any type of loan with XXXX XXXX Bank. the letter contained nothing more than a Balance and showed XXXX XXXX Bank as the original creditor.. I was the Victim of Identity theft many years ago and my only thought was that this could have been the result of that action. I would like myself removed from the Collection effort and for Apple Recovery to cease contact with me regarding this account. sincerely, XXXX XXXX
04/24/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91750
Web
Was sent a a letter asking for XXXX for a membership I never had. Was told to call and resolve this issue but found out from XXXX website it was a scam company who uses information to collect money or steal your identity. It is call Apple Recovery Service XXXX XXXX XXXX XXXX XXXX IL, XXXX ( XXXX ) XXXX Has a XXXX logo on the bottom of page Claims my is number is XXXX for XXXXXXXX XXXX XXXXXXXX
07/27/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 439XX
Web
I received a notice from XXXX XXXX XXXXXXXX that I never heard of ... It says Apple ID It says the account # is XXXX .... {$10000.00}. I have never had this account ... .. Apple Recovery Services , XXXX XXXX, XXXX XXXX , IL XXXX is who sent me the notice ... It is not even a correct address..
01/31/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 482XX
Web Older American
I received a letter stating I owed {$64000.00} for a credit card. I called the bank which stated there was no record of the the debt and the account number didnt match anything in their system. They also said they didnt do business with a third party company.
11/03/2023 No
  • Debt collection
  • Credit card debt
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 34653
Phone Older American
08/26/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93004
Referral
04/09/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89506
Web Older American
03/03/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 85711
Web
11/11/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19014
Web Older American
03/24/2021 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 95356
Phone
11/05/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95988
Web Servicemember