APPLE RECOVERY SERVICES CORP CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
02/19/2022	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	OH 44224	Web	Servicemember
I received a letter on XX/XX/XXXX for a sum of XXXX for a supposed debt in XXXX that I owed on a XXXX XXXX. ( this per a XXXX XXXX in a phone call XX/XX/XXXX at XXXX am est when calling in for info ) I have NEVER owned a XXXX XXXX in my life. This scam was attempted by XXXX XXXX last year, case XXXX with CFPB however with a different sum of money, ( which also violates the Federal trade credit collection law of different amounts ) I Reached out in regard by phone call to XXXX to find what the debt was about on XX/XX/XXXX. No info was given just that a debt was owed for XXXX for a debt on a vehicle I NEVER owned. The company presents themselves as Apple Recovery Services in XXXX XXXX, Il XXXX. The only time I ever owed any money on a car was in XXXX. This was paid off and there action violates the act of XXXX law. Be wary as they may be searching antique files to scam individuals This company needs investigated and held accountable. Please reach out to your attorney general or law enforcement if you receive any letters from Settlement Department in XXXX XXXX Illinois.
10/06/2023	No	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	CA 93291	Web
Today, XX/XX/2023, I received a call followed by a message ( Attached ) from a person called XXXX XXXX, who said there was a matter in his office that required my immediate attention and left his phone number and extension. I called him back, and he told me that I was in a recorded line and claimed that I had a XXXX XXXX back between XXXX ; I owed money to the card and had to pay a balance of {$5600.00}. He threatened to report the issue to the Credit Bureau and take me to court if I didn't pay. I asked him to send me all the XXXX XXXX documents, records, and transactions that prove his claims and his company 's claims. The documents I asked him to send me are : 1. Documents to prove the XXXX XXXX is mine. ( By the way, I don't have a XXXX XXXX ) 2. Documents to prove transactions with the amount he claimed and also show my signature. He sent me an email ( Attached ) without the required documents and transactions I asked him for.
01/13/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	NY 108XX	Web
Good afternoon, I received a collections letter from Apple Recovery Services dated XX/XX/XXXX stating they have purchased the debt originating from the store XXXX XXXX XXXX. This debt was on my credit report in XXXX and aged off after 7 years and the store filed chapter XXXX bankruptcy in XXXX. On XX/XX/XXXX, I called Apple Recovery Services XXXX to ask about this matter and they admitted the debt was on my credit report and aged off and they will not be able to put it back on my credit report but that they will continue to harass me with collection letters until it is paid in full. They continued to attempt to collect the money. I would like to report this fraudulent activity and harassment. Here is their contact info : Apple Recovery Services XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX Thank you for your attention to this matter.
08/25/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	PA 17013	Web
On the XXXX of XX/XX/XXXX we received a letter from Apply Recovery service about a debt that they are claiming that we owe XXXX of a debt we never took out. My husband 's father and him self have over the years when he was alive have had each other 's credit history listed under their SS #. We never had a credit card from XXXXXX/XX/XXXX back in XXXX and never paid on it over the next five years that they are claiming. We have spoke to the company on the XXXX of XXXX and the XXXX of XXXX and they said well your name is on it then you have to pay it. Explained to them that this is possibly my father 's in law account and he passed away back in XXXX. What do we do next????
03/30/2022	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	NC 28214	Web
I received a letter from Apple Recovery Services, XXXX XXXX XXXX, XXXX XXXX, IL XXXX on XX/XX/2022. They state in that letter I have to pay them over {$2600.00} for a debt I allegedly have with XXXX XXXX XXXX XXXX XXXX. The truth of the matter is that I have never had a credit card with XXXX ever. I went into my credit history with all three of our major Credit Bureau 's to find that such a debt does not even exist nor does an account with XXXX XXXX XXXX XXXX XXXX has ever been opened under my name for that matter. Apple Recovery Services is clearly a SCAM. - Thanks.
10/06/2022	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 76133	Web
Apple Recovery contacted me Via mail on XXXX stating that I owed XXXX XXXX Bank a Balance of {$9200.00}. I have never had any type of loan with XXXX XXXX Bank. the letter contained nothing more than a Balance and showed XXXX XXXX Bank as the original creditor.. I was the Victim of Identity theft many years ago and my only thought was that this could have been the result of that action. I would like myself removed from the Collection effort and for Apple Recovery to cease contact with me regarding this account. sincerely, XXXX XXXX
04/24/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 91750	Web
Was sent a a letter asking for XXXX for a membership I never had. Was told to call and resolve this issue but found out from XXXX website it was a scam company who uses information to collect money or steal your identity. It is call Apple Recovery Service XXXX XXXX XXXX XXXX XXXX IL, XXXX ( XXXX ) XXXX Has a XXXX logo on the bottom of page Claims my is number is XXXX for XXXXXXXX XXXX XXXXXXXX
07/27/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	OH 439XX	Web
I received a notice from XXXX XXXX XXXXXXXX that I never heard of ... It says Apple ID It says the account # is XXXX .... {$10000.00}. I have never had this account ... .. Apple Recovery Services , XXXX XXXX, XXXX XXXX , IL XXXX is who sent me the notice ... It is not even a correct address..
01/31/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	MI 482XX	Web	Older American
I received a letter stating I owed {$64000.00} for a credit card. I called the bank which stated there was no record of the the debt and the account number didnt match anything in their system. They also said they didnt do business with a third party company.
11/03/2023	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	FL 34653	Phone	Older American

08/26/2022	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 93004	Referral

04/09/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NV 89506	Web	Older American

03/03/2022	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	AZ 85711	Web

11/11/2021	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	PA 19014	Web	Older American

03/24/2021	Yes	Debt collection Auto debt	Written notification about debt Didn't receive enough information to verify debt	CA 95356	Phone

11/05/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95988	Web	Servicemember