APLUS INSTACASH LLC dba A+ FINANCE CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
12/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Didn't receive services that were advertised
  • NC
  • 285XX
Web
I have been with XXXX XXXX for over a year and have been making the payments on the credit builder loan. Recently the app has been taking my money but displaying that im behind on payments for the loan. I have been asking XXXX XXXX for almost 3 months to fix my app they tell me over and over they are filing tickets or contacting supervisor or engineering and the app says im not paying. All i want is for the app to display the correct thing I have contacted my bank and they stated XXXX XXXX surely has the money. I have the bank statements. I have spent countless hours on the phone, in chat and emails asking for help and arguing about fixing this i have proof of those contacts as well still XXXX XXXX continues to take my loan payments but display im not paying. All i want is for my app to be fixed everyone says they are putting in for it to be fixed but still no one can fix it.
01/11/2021 Yes
  • Money transfer, virtual currency, or money service
  • Check cashing service
  • Fraud or scam
  • GA
  • 30331
Web
In XX/XX/2019 a check and my id was stolen from me. The check was cashed fraudulently at Aplus Financial XXXX XXXX XXXX Ga for {$7100.00}. A place report was filed and arrest warrants have been issued. This facility has surveillance of the perpetrator. I've not been able to to secure a refund from this facility.
02/17/2021 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 31024
Web
A plus loan is reporting inaccuratly, still shows charge off with a Balance when I have completely paid the loan off in XX/XX/3021 and was advised would take 30 days to update and will also be deleted from credit report
01/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NC
  • 28078
Web
12/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NC
  • 28078
Web