American Mediation CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/20/2017 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 933XX
Web
Recieved several calls from American Mediation regarding a file number and account in my husband 's name. They called him, me, and his ex-wife. I called them back and spoke with a representative named XXXX XXXX at XXXX . He told me that my husband had and XXXX mastercard that was opened in XX/XX/XXXX in XXXX County that he was active with and making payments on until XXXX of XXXX but then had an outstanding balance left of XXXX . He gave me his social security number and his former addresses, including one that would be accurate at that time. Figuring it was a legitimate debt I agreed to pay it, he emailed me a contract and I signed that electronically and then gave him information to make the payment. I then contacted my husband to follow up. He never had a credit card at that time, it was not his debt. He also checked his credit report to verify that this charge was not on it. I called XXXX back and told him that it was not a valid debt and that they were not allowed to collect those funds. He was able to list everything on my husbands credit report and claimed that that the account he told me about was the same as the account listed there, however I paid that account in full a couple months ago, and the amounts and dates did not match up. He told me that i was committing a breach of contract, that he has me on a recorded line agreeing to pay the amount, and that they would file ligation against us to collect the amount and more because of that breach of contract. He back pedaled and tried to claim that if i provided him with the paid in full information they would just clear the debt, when i told him that the account on the report is not the one he is claiming to collect on he said that there is just a discrepancy in the amount, he also said that they pulled the charge off the credit report to pursue it. So not only was there just a discrepancy in the amount, but it was not really even there. He called me idiotic, rude and argumentative, and consistently contradicted himself. I explained that we would not be paying that amount, contacted my back to ensure that no charge would be approved by them and informed him that I would be reporting them for fraud.
05/18/2017 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TN
Web
XXXX / XXXX / XXXX I get a call from family saying someone has been calling them threatening to bring a lawsuit against me and put liens on all my property but refused to give them anymore details but left a phone number. I get home today and call American mediation with this phone number ( XXXX ) I received from my family. I talked to someone there who said his name fast and did not want to repeat it. I asked what debt they were trying to sue me for and he claims its a XXXX XXXX account. I told them I had not had an account with them in years and that must be statue of limitations. He lies and claims it was XXXX . I asked him his name so my lawyer could be contacted he refused and said he would see me in court. I called XXXX XXXX and they confirmed it was past statute of limitations. This company is obviously out to defraud seniors and anyone else they can.
05/18/2017 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TN
Web
XX/XX/XXXX I get a call from family saying someone has been calling them threatening to bring a lawsuit against me and put liens on all my property but refused to give them anymore details but left a phone number. I get home today and call American mediation with this phone number ( XXXX ) I received from my family. I talked to someone there who said his name fast and did not want to repeat it. I asked what debt they were trying to sue me for and he claims its a XXXX XXXX account. I told them I had not had an account with them in years and that must be statue of limitations. He lies and claims it was XXXX . I asked him his name so my lawyer could be contacted he refused and said he would see me in court. I called XXXX XXXX and they confirmed it was past statute of limitations. This company is obviously out to defraud seniors and anyone else they can.
12/20/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
Phone
04/18/2017 No
  • Debt collection
  • Credit card
  • Communication tactics
  • Threatened to take legal action
  • WV
  • 247XX
Referral
04/18/2017 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 94547
Web
01/19/2017 No
  • Debt collection
  • Credit card
  • False statements or representation
  • Indicated committed crime not paying
  • MD
  • 21117
Web
10/19/2015 No
  • Debt collection
  • Credit card
  • False statements or representation
  • Impersonated an attorney or official
  • IN
  • 468XX
Phone