| 01/14/2017 |
Yes |
- Other financial service
- Debt settlement
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- Customer service/Customer relations
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Web |
Older American |
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I 'd like your intervention in getting the cancellation response from the following company : American Consumer Credit Counseling XXXX Inc.
XXXX XXXX, MA XXXX Client Reference # XXXX ; XXXX I had previously contacted this company for credit counseling. The process was scheduled to start on XX/XX/2017 with an initial amount of {$980.00} to be drafted to my Bank account on or about XX/XX/2017. In the meantime, I decided to cancel the arrangement, and I notified this company several times through email notifications. I also tried to contact the company by phone, but they 're not reachable ; and nobody contacted me after leaving numerous voicemail messages. The company needs to send me a confimation letter stating that proposed contract is cancelled and they would make no withdrawals from my bank account.
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| 04/25/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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I paid AMERICAN consumer credit for their services to assist with getting rid of a time share contract and clear up my credit associated with time share, this was not completed, I have tried contacting company multiple times and they do not answer the phone and voicemail has been full for the last couple of months. Company guaranteed their services or money back after 2 years and I have been unsuccessful with attempting to get reimbursed as company never completed their services
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| 06/19/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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I signed up with American consumer credit counseling back in XX/XX/2018 to help put my credit card payments into a debt management plan making one lump sum payment and lower interest rates on my cards. After 5 months I was still being reported as late and damaging my score severely the company insisted it was my fault and continued taking my money monthly and doing nothing. Causing my score to tank. Horrible service
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| 06/28/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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From XX/XX/XXXX to XX/XX/XXXX I have been paying fees to American Consumer Credit Counseling for debt management. I paid {$5.00} per account per month, which added up to {$870.00} in fees total. I would like a refund for that amount.
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| 07/28/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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- Problem with customer service
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Web |
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| 01/11/2017 |
Yes |
- Other financial service
- Debt settlement
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- Customer service/Customer relations
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Web |
Older American |
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