AMERICAN BANCSHARES MORTGAGE, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/23/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • FL
  • 33181
Web
In early XX/XX/2020, my spouse and I found a home we were interested in purchasing. We had secured our financing with XXXX XXXX and were ready to move forward with putting in an offer on the property. My realtor reached out to the selling agent and was told we must use their lender. I was very concerned and voiced my opposition because I did not want to begin the process again, and we were happy with our lender and the work she had done for us. My realtor advised me that this was illegal for them to force us to use their lender but because we loved the home we decided to go through the process. On XX/XX/2020 ; my agent received the lenders information via email, and forwarded it to me to apply. My spouse and I applied to the mortgage, and once the application was completed the lender ) reached out. We spoke and I informed her that we had already secured financing with XXXX XXXX, and she told me that " If we did not use her services, she would not recommend to the seller to accept our offer, because she wants the business. '' She also stated that the seller relies on her recommendations on what deals to take, and that we would not get the house if we did not use her. This was extremely off-putting ; however we wanted the house and went through the process to apply for a mortgage with American Bancshares even though we wanted to continue our business with XXXX XXXX. We have now closed on the house, and have lived here for a month ; and I am getting emails from the lender stating they are selling the mortgage to an investor and we need additional flood insurance. I informed them that I would not be purchasing any additional coverage, and that the purchase of the investor is not my issue. This entire deal has felt extremely shady ; and even after closing things don't feel quite right. I have spoken to my new neighbors and many have had similar experiences.
09/06/2023 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • An existing modification, forbearance plan, short sale, or other loss mitigation relief
  • FL
  • 34714
Web
05/25/2023 Yes
  • Mortgage
  • VA mortgage
  • Trouble during payment process
  • FL
  • 330XX
Web Older American, Servicemember
05/21/2021 No
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • FL
  • 34109
Web Older American
08/05/2020 Yes
  • Mortgage
  • FHA mortgage
  • Closing on a mortgage
  • FL
  • 32119
Web
08/28/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • FL
  • 33458
Phone