America’s Financial Choice, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/20/2020 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Loan payment wasn't credited to your account
  • IL
  • 628XX
Web
I paid off this loan with two money orders a week ago and the regional manager XXXX told me she would make sure all was applied and any added fees they caused me reversed and she would make sure my paid off documents were mailed and to me today. I took the loan out in XXXX IL but because the manager their was so rude and unhelpful and trying to keep me from paying it off ( her name is XXXX ) I had to contact the regional manager XXXX and she had me pay it off with XXXX at the Mt XXXX IL location on XXXX XXXX while I was off work. I work for the XXXX XXXX XXXX XXXXXXXX. Now today XXXX called and left a message that she did not get into the XXXX XXXX office as promised to reverse the fees and make sure the last payment posted and mail me the documents and claimed she was sick and would do it whenever she could! This is XXXX!! I am also filing a complaint with the IL Attorney General today!! I paid the loan off a week ago and they have not applied my payments, reversed the fees they caused me or mailed my paid in full contract!! I want it done NOW!!
04/23/2015 No
  • Payday loan
  • Charged fees or interest I didn't expect
  • IL
  • 61801
Web
Lender tried to garnish the full original amount of the loan and interest ( {$1000.00} ), not the amount that they even state was owed ( {$660.00} ). They also tried to send a wage assignment to my current employer, not the old employer that they had a " Wage Assignment '' for. When I got the loan they produced a wage assignment for my then employer XXXX XXXX, but when they filed the wage assignment they sent it to my current employer " XXXX XXXX ''. See attached Wage Assignment. They also tried to send the Wage Assignment even after I had sent a " Notice of Revocation of Wage Assignment ''.
04/15/2022 No
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Other transaction problem
  • FL
  • 34653
Phone
07/12/2019 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Received a loan you didn't apply for
  • IL
  • 60619
Web