ALTERNATIVE DISPUTE RESOLUTIONS CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
03/24/2015	No	Debt collection I do not know	Communication tactics Threatened to take legal action	UT 84107	Web
I was contacted by a recording from a XXXX area code that instructed me to call a different number back. I had been contacted by this same recording the previous week and was provided a different XXXX number to call back. When I pressed 1 as the recording said to do, I was connected with someone that hung up on me. So I called the XXXX XXXX number given and there was no answer. I called the number given on the previous recording. The male who answered said the call was being recorded and to bear with him while he looked up my information based on the " case number '' I provided. He came back on the line and said that he could n't find it under that information and asked for my name and phone number. By this time I 'm suspicious and asked for his company name and location. He quickly stated that he is from Alternative Dispute Resolutions and informed me I 'm being sued over a debt and to hold on a minute while he looks up my information. To which I asked if I could get his company 's location and business address. I also informed him that I was familiar with my credit situation and did n't have any reason that some one should be suing me. In return I got a tirade of how I should keep my mouth shut and listen until he 's done speaking and he does n't have to help me. He ranted about how he was n't going to give me anymore information until I shut up ( which I was only trying to finish my sentence -asking for his company 's place of business ) He also continued to rant about a number of things and how he was n't my husband or boyfriend and I could n't talk to him that way ( I quite literally have a severe XXXX which means I can only speak in small spurts and very low volume. ) I am not sure what way he was referencing because I barely was able to say anything. Then he said I 'll never even know why they were calling and I would just find out when I 'm taken to court and he hung up on me. I called back to see if maybe I could get someone else and as soon as I asked him for his company address he went on another tirade of how it was a courtesy for his company to contact me and I only called back to cause problems or something to that effect ( it was honestly hard to keep up with ), I tried one time to interject and possibly get him to calm down, to which I was met with the same voice raising rude comments. By this time all I could do was chuckle because it made absolutely no sense what this guy was doing. Then he said if I want to laugh I can laugh to a dial tone and hung up again. I still have no idea if this awful person even works for a real company or if this is some sort of scam. I only provided him with my name and phone number. I hope that is not enough information to cause me any harm. The only information I have on the company is it is supposedly called : Alternative Dispute Resolutions The phone number on my caller ID that I received the recorded message from was XXXX The XXXX number the recording provided on the call received last week was XXXX - this is also the number I reached the rude person mentioned above at. The XXXX number the recording on the call received today was XXXX which no one answered when I tried to call that number. I sincerely hope that the call was recorded as the person who answered said it was if this is in fact a real company.
08/30/2018	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	GA XXXXX	Web
I got a phone call on XX/XX/XXXX at XXXX from a UNKNOWN number. I missed the call so it was transferred to the voicemail. There was a voice mail left that was very disturbing. The voice mail stated that XXXX XXXX is a process server that has been assigned to serve me with legal documents. She stated that she will be making several attemps to serve me at my current home location or work location to get my signature. She then stated that if she can not gain my signature within those attempts, she will document this as a direct refusal to sign and proceed the process without me. She then listed a contact number and reference number to call if I needed to re schedule my serving. No other information was left on which company she represents or what the serving was about or who sent it. The call number she listed is XXXX with reference number XXXX. I could not contact her back as she called from a unknown number that was listed as UNKNOWN on my caller ID. On XX/XX/XXXX at XXXX. I received a call from a Philadelphia Number XXXX. I answered the call then. It was her again. She stated that she was coming to serve me with legal documents at my home or job between the hours of XXXX and XXXX. I asked her who was she representing, she did not give me a company name. She stated that she is a independent contract server. I then asked her who the legal documents were from. She stated that she does not know as they are sealed with no company name. I then asked her where she was located. She took a few seconds to respond and then stated that she is located in XXXX XXXX South Carolina. i then asked her what address was she coming to serve me at. She started to laugh and then hung up on me. I then went back through my voicemails and re played her message and wrote down call number and the reference number. I then called the number but was transferred to a voice mail. I left a message stating that I needed information on why I was receiving threatening phone calls from a process server. No one called back. I then called the number back at XXXX ( XXXX ) and a lady answered the phone. She stated that I am being contacted due to a debt with XXXX XXXX XXXX from XX/XX/XXXX-XX/XX/XXXX. She stated that there was a account opened up in XX/XX/XXXX and was closed on XX/XX/XXXX with an overdrawn amount of {$350.00}. The balance now is {$550.00} but we can settle the debt now with the original amount of {$350.00} or I can dispute the debt. I stated that I will have to dispute the debt as I never had a XXXX XXXX XXXX account in XX/XX/XXXXor XX/XX/XXXX or anytime. Once I stated that I want to dispute the debt, the lady stated that she will notate the file and proceed with the legal action and hung up on me. So I called the number back. I was transferred to a voicemail again. So I called back again and this time a guy answered the call. I asked him what company does he represent, he stated that the company is Alternative Dispute Resolution in XXXX Texas. I then told him that I was wanting that information because I am going to have to dispute the debt and he laughs and hangs up on me to.
05/08/2019	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	AZ 86314	Web
I received a robocall on XX/XX/XXXX claiming it was in regard to a 'legal matter '. I returned the call from ( XXXX ) XXXX and had to ask them the company name 'Alternative Resolutions '. I was told something to the effect that they were mediators on behalf of XXXX XXXX XXXX XXXX. I expressed concerns as I did not recognize that debt & there is no such creditor on any of my credit reports ( I am on a monitoring service ). They informed me they were not a collection agency but are working to determine if I would settle or if their client would need to sue me for judgment. I told them I didn't know what this was about. I was told it was about some company XXXX or XXXX. I pressed for more information and was met with resistance unless I was willing to settle the alleged debt ( this was an attempt to re-age an account that may have fallen outside the Statute of Limitations ). I was hung up on multiple times by a XXXX XXXX as I professed this to be a mistake and/or outside the Statute of Limitations and the allowed reporting statutes under Federal Law. She told me this debt was from XX/XX/2015. I asked for information so I could contact the creditor, they told me if I was willing to settle they would put me in touch with them. I asked for their address so I could document my intentions with them. I also requested a copy of the credit contract and details of the account, they refused to provide anything to me. On my 5th call, a representative named XXXX XXXX finally gave me an amount of {$3600.00} they claim is owed to their client. They told me I am required to resolve this under binding arbitration and that there had been a no appearance default judgment issued in Arizona. I checked with the State and County no such judgment has been entered against me. During the various calls, I was provided with misleading information in some cases as if they were trying to collect a debt and at others as mediators as well as the original call that gave the implication of a legal firm attempting to serve me. This company violated the protections of FDCPA by way of ; Identify themselves and notify the consumer : I had to ask for the name of the company and they refused to provide me a mailing address Give the name and address of the original creditor : They gave the name, but not the address & refused to give me a way to request this in writing Notify the consumer of their right to dispute the debt ( Section 809 ) : They told me I had no right to dispute this and that there was a default judgment, when pressed on that claim, I was told the judgment was pending issue for no show. Provide verification of the debt : They told me I wasn't entitled to this information. When I pressed on that, they said it would be provided to my lawyer in discovery. This is a very deceptive practice, with the intent to scare people into paying something they may not owe. I suspect it to be a SCAM ... furthermore, it is scary the information they had on me.
10/27/2020	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	PA 15401	Web
My name is XXXX XXXX. On XX/XX/2020, I received a call from XX/XX/XXXX Call XXXX XXXX XXXX at XXXX. I answered and was given a reference number which I didn't have time to write down, or given the option to press 1. I pressed 1, and asked who they were and why are they calling me. I was told they are trying to reach XXXX XXXX and this was the number given to call. I explained that I have been divorced from him for over 13yrs and have only his state and town, XXXXXX/XX/XXXX She gave the rest of the address and I said yes I believe that is the address. I asked what this is about, she said they couldn't say. Only that they have been trying to reach him. I asked if this affects our children, she said no. She said they plan on paying him a visit next week. I told her I think I have a phone number but would need to look for it, and she said to call this number for Dispute Resolution XXXX XXXX XXXX, with a reference number, and give them any information that might be helpful. I called this number and someone named XXXX XXXX answered. I asked again for his name and address, he said this is XXXX XXXX and I don't give out my address for security reasons. I said I received a call from them, he interrupted me and said no, they don't make outbound calls. I said yes, you did, at XXXX today. He was extremely rude and said no one called me. I said ok, agree to disagree but I want you to stop calling me with any issue with my ex husband, we have been divorced for more than 13 years and I have nothing to do with him or his affairs. He said he suggests I contact my ex husband and tell him to resolve this before I am visited next week, and he couldn't say " what might happen when they come to your door ''. This upset me and I said why would anyone come here?? My ex husband is in XX/XX/XXXX, I'm in Pennsylvania. This XXXX XXXX person then proceeds to say " yes you're divorced but at one time you shared bank accounts, credit cards and probably many other things ", in a very rude, inappropriate tone. I said " thats inappropriate ''. He proceeds to say, loudly " nothing inappropriate about it, get your mind out of the gutter, you dirty old lady '' and hung up. I decided to try to call back the number that called me, the XXXX XXXX XXXX, and it said my call could not be completed as dialed. I believe this is a scam, many red flags. The fact he used a very fake sounding name, refused to give me the address, used threatening language and was very aggressive and rude when I questioned him.
11/21/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MA 02745	Web
I was contacted by ADR solutions about a debt they are trying to resolve out of court for their client XXXX. They stated they are not a debt collector but a legal firm and to avoid felony warrants being filed for a debt they claim I did not pay in 2015 that I would have to pay XXXX dollars. I asked for a validation letter via usps mail but they declined and said they only send via email. They said this is to stop me from being processed for bank fraud and that they will file the paper work if i do not pay. I just wanted to know what the debt is and to see the actual legitimate paper work but they again refused. I called XXXX XXXX and they say they are not affiliated with whoever is claiming to represent them. I out of fear sent them XXXX dollars until I spoke with a friend who is an attorney and said to stop payment to them and not do anything unless they verify the debt or show you proof of who they are. They would not disclose who they were or the address or any information on their supposed client besides it was XXXX. I could not find any collection on my credit report showing this debt or anything close to this. I received a call from a superior court clerk in another county saying this company was looking to file charges on me but they had filed it in the wrong place and to not turn myself in for a warrant. I found that strange and called the court and the only 2 people in the office said this is impossible as they had no information or any idea what I as talking about. So I am thinking they sent bogus paperwork to this superior court so they would contact me or they used the phone number thinking it was my county to send a fake phone call. This was very terrifying and has cost me XXXX dollars. i called back one last time today and again demanded some valid form of identification or verification in writing of this debt and they refused and sent me an email that is actually a word document they created stating I owed money. I will continue to follow up to resolve this.
06/20/2018	No	Debt collection I do not know	False statements or representation Indicated you were committing crime by not paying debt	MO 63367	Web
Received a call from a restricted number, so I let it go to voicemail. 15 minutes later I get a call from my wife telling me she received the same call and it was from an Independent Process Server named XXXX XXXX, from XXXX XXXX County. She was informed I would be served papers tomorrow, and if I had any questions to call XXXX and provide the case number she left. I called the number and a woman answered and asked how she could help. I stated I received a call from this number. She said that they do not make outbound calls. She asked if I was given a case number, which I proceeded to give her. She said since the papers were set to be served tomorrow, she'd have to go grab the hard copy and put me on hold. She came back and wanted to verify my information starting with my Social Security number. I informed her I would not give this information, and started asking questions about her company. She became very defensive, but did tell me the name of the company was XXXX. I said I couldn't find any information on the company when searching by name, or phone number, and she said " that's how you know its not a scam. '' I proceeded to tell her it was a scam, so she told me good luck with my papers being served tomorrow. I called back 15 minutes later, after doing more research. A different, male employee answered this time. I asked for the address to the company, which he said was XXXX XXXX XXXX, XXXX, TX, but I did not catch the XXXX XXXX. He also made it very clear that they do not make outbound calls from this number. I disconnected shortly after. From what I can tell, a fake Process Servant calls from a restricted number and basically tells user they will be served papers tomorrow unless they call the XXXX number her/or she provides. Forcing you to call the " debt collector. '' Bottom line, I have NO debt in collections, or close to it. This is a complete scam
05/16/2018	No	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 92106	Web
Ma'am or Sir, I noticed on my credit report there was a collection account appearing for a modest amount that I did not recognize. I had never received any validation notice telling me how much money I owe within five days. I have never been contacted. On my credit report, it shows the name of a collection company and the name of our former ( horrible/traumatizing ) dentist. I contacted the dentist to resolve the issue but they have been unresponsive. Despite the fact that I do not owe, and despite disputing the item with the reporting bureaus, the item continues to appear on my reports. As it is appearing as a derogatory " collection '' it is adversely impacting my credit score. I recently lost my mother ( XX/XX/18 ), we were left with a home in XXXX I'd like to purchase from the estate/siblings, in order to keep it in the family. I am patiently awaiting PROMPT resolution so the bank can run a credit check for approval of my mortgage loan ( without this erroneous collection appearing ). I am a first time home buyer and am diligent about paying my rightful obligations. Additionally, I work in XXXX XXXX XXXX and my security clearance is in the process of being renewed. This item is adversely impacting that outcome as well. Yesterday I provided the dentist with a FSA FEDS claim form that he must certify, verifying a service was provided, along with an email of my request and opportunity to dismiss the trade line without incident .... I have received no response despite inquiry and a recent call to the office to resolve the matter was met with rude reception yesterday. I have left messages requesting that XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) call me directly. My requests are being ignored or perhaps the messages are not making it to him. Poor business practices. : ( Please advise.
08/23/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WA 98466	Web
On XXXX XXXX, XXXX I received a phone call from XXXX XXXX state filing and legal services. She said she would be issuing a warrant for my rest concerning bank fraud and I debt I owed to a bank. I have only banked with XXXX bank in 20 years so I found this odd. She gave me an out of state number to call to get this clarified ; I called Alternative Dispute resolution and spoke with a XXXX XXXX legal representative ( found out later he was only the receptionist. He then began to threaten me that I did n't pay this payday loan off there would be a warrant for an arrest on the grounds of bank fraud. I would be arrested and I would not be able to post bail, so I better find a good criminal lawyer. In a panic and without thinking I sent the money in a money gram, and called the police and this agency later. He originally said I owed XXXX but if I settled that day I could pay a XXXX and it would be satisfied. I called the next day to verify the amount was paid and the person that answered to phone said I should n't have paid it was n't mine and should have taken the warrant and hung up the phone. I called later for more answers on who the original creditor was. I spoke with XXXX XXXX and he stated he would help me find out the information and to called him on Monday XXXX XXXX and he gave me incorrect information stating I did bank fraud on my bank in XXXX yet my paperwork says XXXX, he gave me the lenders phone number which was incorrect and I checked with my credit union to see if anyone received a payday loan. They informed me no and they had nothing to do with it. So back to square XXXX. Please help me investigate this problem.
06/12/2018	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 77076	Web
I began receiving calls from an unknown number onXX/XX/XXXX. The caller left numerous voicemails even after speaking to me. The caller stated that she is a process server and would be serving me at my home or job and instructed me to call XXXX with a reference number. The same caller left a message for me the same evening. This morning, XX/XX/XXXX she called again and left the same message. I called the number provided, XXXX and asked what company I was calling. He stated Alternative Dispute Resolutions or ADR. He proceeded to tell me that XXXX XXXX XXXX was going to sue me for {$1400.00}. He said that I could either pay the amount in full or give a refusal after which time XXXX XXXX XXXX would proceed with a lawsuit. I stated that I would like to speak with XXXX XXXX XXXX and he said he could not provide any contact number for his client. I advised him that I would still be contacting XXXX XXXX XXXX. He then stated I needed to call back before the process server was scheduled to come out and serve me at XXXX today, XX/XX/XXXX. The debt I had from XXXX XXXX XXXX is 16 or 17 years old. It was reported on my credit by a bill collector and removed after the 7 year period. I no longer have any documentation because the debt is nearly two decades old. When I look up the phone number ( XXXX ) XXXX, it comes up as the number to a property manager. When I look up the business name they gave me, Alternative Dispute Resolution/ADR, no business comes up, only the definition for Alternative Dispute Resolution.
07/28/2020	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	TX 76227	Web
On XX/XX/XXXX this company ( XXXX ) called my mothers phone and left her a message stating i was being sued and I needed to call some one name XXXX XXXX or I could be arrested. my mother called me so upset thinking I would go to jail. I called them and spoke with some one name XXXX XXXX he never identified himself as a debit collector.I told him not to call us any more and what was this about he said and account that was closed in XXXX and charged off in XXXX I told him I filed bankruptcy in XXXX so I don't have any thing from XXXX outstanding and this debit has never been on my credit, so your not telling the truth and you said you where a law firm so you would no you can't collect on any thing filled in a bankruptcy he then said I never said that i was an attorney or we where a law firm then said he can offer me a settlement of XXXX dollars I told him that I was going to report him and he hung up on me. This company called me again on XX/XX/XXXX and left a message stating they where a law firm and and to call the at XXXX. I called and told them to stop calling me again and ask for there address XXXX said the address is XXXX XXXX XXXX XXXX XXXX XXXX and XXXX stands for XXXX XXXX XXXX. I could not find this company it say the address is a virtual mailing address. I have reported this to company to AG and all three burials and police. I feel like I am being harasses and and embarrassed and a victim of Identity theft because XXXX had my last for of my SSN.
02/14/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 95691	Web
I was contacted on XX/XX/18 by a company called XXXX XXXX XXXX. They had left a message saying that I needed to give them a call immediately because they were in the process of serving me Court papers and would be showing up to my home and work to do so. Immediately after they left that message, they also called several members of my family and advised them that they were looking for me because they were in the process of serving me Court papers. I called them back as was advised that I was being sued for an old bank account that I had closed, and that account had a balance due. I have not had that account with the Bank that they referenced for over 10 years, I have not been contacted by that Bank, nor has there ever been anything on my credit report referencing such a collection. I let them know that I was unaware of the debt, the lady that I spoke with said that unless I paid I would be served the Court papers in the next two business days. I asked them to provide me with proof that I owed this money and that they were authorized to collect on this debt. They emailed me a very short letter which has no address or contact person 's name. The letter came from a generic email address. I have been contacted almost everyday since and they are continuing to contact family members ( telling them that I am being sued ) This is very upsetting to me that I, and especially my family members are receiving these harassing calls ... .. for a debt that I don't have.
08/24/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AL 35022	Web
Received a call from XXXX stating that they have a warrant for my arrest for a loan that I defaulted on back in 2013. The caller stated that in order to resolve this matter I can speak with the third party company and try to resolve the issue. I received the # XXXX and spoke with XXXX XXXX, at Alternative Dispute Resolution. She informed me that I owed {$1300.00} to XXXX XXXX XXXX XXXX and they want it in full. I informed them that I did not have that type of money to pay in full nor do I recall taking a loan out with this company. She then placed me on hold for 10 min. Returned to the phone to inform me that she can accept XXXX payments. I was then transferred to XXXX in payment processing. XXXX informed me that the only payment that would be accepted was XXXX and bank to bank transfer. the XXXX info that was given was XXXX XXXX XXXX XXXX, NY XXXX. Ref # XXXX my acct # was XXXX. This is the second call that I received from this company. I made the mistake of sending them {$750.00} via money gram before. This is why I am making everyone aware of this company. They refused to give me the company 's telephone number and stated that I can just see them in court.
05/22/2015	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WI 53711	Web
There are many complaints about this company : They did threaten to come to my home and " arrest '' me. After the XXXX call, I called and left a voice mail message asking them not to contact me by phone again. If I have a legitimate debt, I told them to send it to me in writing. I received a call from her again the next day as well from another woman representing the same company. This woman 's tone was not as aggressive but she also threatened me. I called again, left another voice mail instructing them not to call me any more and to send me something in the mail if this is a legitimate debt. I also told them I would be filing a complaint against them. XXXX of them calls from a toll-free phone number and the other XXXX calls from a local # XXXX phone number that just rings when you call it. No voice mail. In addition, they also called my XXXX year old mom and also threatened her AND DISCLOSED personal information to her about me which made her very upset and nervous because they were telling her I needed to go to court otherwise I would go to jail!! Please stop these people and let me know if there is anything that I can do to HELP you stop them!
03/20/2018	No	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	OH 456XX	Web
On XX/XX/XXXX I was contact by a woman via phone number XXXX stating that she was a legal representative for XXXX XXXX and that they were going to sue me for an bank account overdraft fees that I supposedly opened in XX/XX/XXXX. She wouldnt give me specifics other than the amount was {$1000.00} and that they was contacting me to get current address and phone number so they could file this suit. I stated to her I have never banked with XXXX XXXX and I had no knowledge of the debt. She said ok and then nothing. I thought I lost connection so I called back. I then got a gentleman stating that they could sue me. When I informed them that Ohios debt statue of limitations is 6 years and even if I did have this account they have no legal leg to stand on once again they hung up. They repeatedly call not only my personal cell phone but my family memebers trying to scare them into paying this so I dont go to jail. Im afraid they are going to get ahold of one of my elderly family memebers and they will pay it not knowing better. I wasnt given a name for the company and have been unable to find it on a reverse search on XXXX.
10/15/2018	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	FL 342XX	Web
I am being threatened by ADR out of Texas. They said they are going to take me to court and put a judgement on me for a debit card overdrawn debt from XX/XX/XXXX. I haven't heard from anyone in years. This was my deceased husbands doing back in XX/XX/XXXX I believe. Like I said I haven't heard anything in years, until today. They are calling my family members and trying to get information from them. I did call them back and explained to them after the fact they told me what it was, after they verified my information. I did tell them that I didn't do that and that my husband did. He is now deceased, but because I was the primary account holder I have to pay over {$1000.00}. The statue of limitations has done expired on this old debt in Florida. Who can I dispute this with? I was also told that because I verified my last four of my social security and admitted because I explained to them about that account. That they have the right to serve me papers and take me to court. And put a judgement against me. Also told me good luck in a sarcastic way.This is over ten years old!!
09/19/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94112	Web
I was called on XX/XX/18 from a company going by the name " Alternative Dispute Resolution '' about an alleged overdraft amount of {$320.00} sent to them for collections from an old XXXX XXXX account I had almost 10 years ago. They told me after fees the amount went up to {$580.00}. They followed that up with an offer to take off {$180.00} if I paid the remaining {$400.00} today. If I didn't then there would be legal action against me. It all began with someone calling me telling me important documents were waiting for me and they were quick and got me very nervous. It felt very sketchy. They rushed off after telling me to call XXXX regarding file # XXXX. I spoke with an " XXXX '' at that company and she told me that I had to pay. Her number is XXXX. Because it felt so odd I went to XXXX XXXX to talk to them about this. The personal banker I spoke with spoke to someone and they told me that it looked like a scam. They said that they had no records of debt or anything sent to collections or any other 3rd party. XXXX XXXX confirmed that I owe them no money.
07/16/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	CA 95822	Web
I have been receiving repeated calls from a variety of phone numbers over the past three weeks located in XXXX, NY. The calls use a combination of real people and a recorded voice. They threaten to call my employer and that they have legal claims against me. They say that if I dont call them, they will take legal action. I called them using the claim number they gave me ( XXXX ) and they wanted my social security number, plus a lot of additional personal information. Plus, they wanted payments in order for it to go away. Im a smart person and knew that I had no legal cases pending against me. I also XXXX the phone number ( XXXX ) and there were many people who reported the same harassing calls and that they were spam. The callers have also been calling my husband 's Phone on behalf of me and who knows what other relatives of mine. I have been blocking them, but I dont want them calling my employer or any of my relatives. This is harassment and needs to stop. I have been registered on the Do Not Call list for years.
06/07/2018	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	PA 17331	Web
My parents have been receiving harassing phone calls from a person who identifies themselves as a XXXX XXXX in XXXX County who claims if I do not contact him he will arrive at my house to serve me papers so I go to court over a debt issue. When I contact the number he left, it is for a company that is going by the name of Alternative Dispute Resolution. I called and spoke with a lady named XXXX who stated she needed my case file and she would have to contact a lawyer. She placed me on hold and then came back on and stated, " I spoke with our attorney and I have the hard copy in from of me. Is your birth date ...? '' I stated that I could not confirm that as I do not give out my personal information over the phone to someone I do not know. She stated that I didn't need to be childish about it. I stated that I was not being childish and that I didn't understand why she needed my birthdate. She stated, " Good luck in court '' and hung up
08/02/2018	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SC 29687	Web
The company stated I had to pay a 12 yr old debt or be served with papers and sue for 3x the amount of the debt. When my husband called them back they said they had not threatened to sue. They also acted like they could not give me a validation notice or their physical adress which from what I understand is required by law. They said they are a green company and do not send anything by mail and will only send out a paid in full notice once the debt is settled. I believe I may have actually paid the debt in full prior to this anyway. When I atttempted to look up the mediation service, Alternative Dispute resolution online there was little information and no XXXX picture of the business. The company they said was the actual debt collection company, that they were able to transfer me to within the same company, XXXX XXXX XXXX, there was no information om them as a company. Niether vompany is accredited by the XXXX.
06/23/2020	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CT 06053	Web
I have been receiving calls from a company called XXXX XXXX stating that I owe a credit card balance with XXXX XXXX XXXX credit card. Their number is XXXX. To my knowledge, I have never had an XXXX card or a XXXX XXXX credit card. This is not reported anywhere on my 3 credit bureau reports. I returned the call and the person seems to have my social security number, address, name and date of birth. They threatened to serve me with a lawsuit and legal documents if I do not settle an account. They never gave me the amount owed just wanting payment information. The individual escalated his voice and used threatening and derogatory language over the phone and when I attempted to respond, he began to speak over me. I finally had to end the call without giving out any information. They continue to leave me harassing phone messages. Is there any further action or recourse I can take at this time? Thank you.
11/16/2017	No	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	TX 765XX	Web	Older American
Today a process server, XXXX XXXX, called my cell phone from an unknown number and left a detailed message that I would be served papers tomorrow from XXXX XXXX unless I called this number-XXXX to discuss.. I looked up the number and it came back unknown on unlisted so I called. They proceeded to tell me what I need to do in order for the summons to court would be stopped ... .to pay the total amount today of XXXX. XXXX or the court XXXX. Or I could make payment arrangements to stop it all using a credit card to keep it on file. They actually wanted me to go buy a prepaid card to use. I refused and they did n't like it that I was going to contact my attorney or call the district attorneys office in my area. They also gave me another number-XXXX. and the name of the company is ADR Alternative Dispute Resolutions. I looked both up on the internet and could n't find any information.
10/16/2018	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MA 015XX	Web
My husband and I have received a number of calls from XXXX XXXX, an Independent Process Server regarding an attempt to deliver civil documents. She gave me the number of a company Alternative Dispute Resolution in XXXX TX ( XXXX ) XXXX File # XXXX. I spoke with a man by the name XXXX XXXX who told me that he was trying to send documents to my husband regarding a debt to XXXX XXXX XXXX from 2006 resulting from overdrafts. I asked him to send the information certified mail, to which he refused. He said if we did not allow him to serve my husband at work they would move forward with taking legal action to attach wages, tax refunds, and seize assets. He claimed they were not a debt collector. He refused to send the information certified mail and hung up on me. I also believe he should not have shared private information regarding my husband.
01/24/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Report provided to employer without your written authorization	GA XXXXX	Web
Dear Consumer Financial Protection Bureau, CFPB : THIS IS A FOLLOW-UP FOR COMPLAINTS XXXX, XXXX, XXXX, XXXX, XXXX, AND XXXX. XXXX XXXX, XXXX XXXX owe me {$3200.00} ( XXXX since 2017 ), {$500.00} ( XXXX XXXX ) plus expenses. The Judicial Arbitration and Mediation, JAMS, continue to delay the inevitable. JAM 's Senior Case Management, Mr. XXXX XXXX need to get the proof ALL PARTIES HAVE RECEIVED THE REQUESTED INFORMATION FROM MULTILE MODALITIES : EMAIL, ONLINE, TELEPHONE, CONSUMER FINANCIAL PROTECTION BUREAU, CFPB, AND ETC. TIME TO HOLD THEM ACCOUNTABLE ( CONSUMER FINANCIAL PROTECTION BUREAU, CFPB, COMPLAINT NUMBERS XXXX, XXXX, AND XXXX ). SERVICE OF PROCESS EFFECTUATED AND PROOF OF SERVICE OF PROCESS INCLUDED, JUDGMENT {$500000.00}, Sincerely and Respectfully, XXXX XXXX XXXX Phone : XXXX Email : XXXX XXXX
10/05/2017	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	MO 63303	Web	Servicemember
XXXX XXXX Repeatedly call me when I told him not to. Called on XXXX XXXX 2017 at XXXX XXXX and left voicemail at XXXX XXXX. On the call at XXXX I Told him the I had no information and person they were looking for was not at my number. Told him not to call my number any more. Threaten legal issues with my daughter even though I didnt give information. Said she owed money and he was a process server in XXXX XXXX county with warrant. On second call at XXXX I repeated not to call my number and hung up again. Left voicemail on call at XXXX with threat of going to my daughters work. Told me my daughter had an outstanding debt. Even called company with number left on voicemail XXXX to complain to no avail. Talked to XXXX XXXX then on XXXX XXXX 2017 at XXXX received another call from XXXX XXXX
10/02/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CO 80016	Web
I received a call from a XXXX XXXX with Alternative Dispute Resolutions originally from an unknown number, then he left a message with phone number XXXX-XXXX-XXXX. He claimed to be following up on a civil complaint on behalf of XXXX XXXX for a bank account of mine that was forceably closed in XX/XX/2009 due to extensive overdraft. He said I owed $ XXXX+ and that amount would triple in 48 hours. He said someone would be at my house to serve me for an appearance in court on the matter by XXXX XXXX today if I didnt resolve the issue. I had a checking account with XXXX back then, it was closed but I paid them. This man had my full SSN!! Who collects on a debt thats almost 10 years old? I have a current account with XXXX XXXX. If I owed them money, they wouldnt have opened an account.
07/25/2019	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CO 80910	Web
I have received multiple calls ever single day for 2 months. They have released my Social Security Number to me and family members. The phone # calling me is XXXX. They repeatedly tell me we are gon na call you and hang up. They say they are with XXXX for a claim with XXXX XXXX which is now XXXX XXXX. I called XXXX XXXX and they stated I have no claim or balance owed. They call my family members everyday. They refuse to mail the debit collection to me. They mock me on the call and disconnect. They are not releasing the call ia recorded when the call. They once released my SSN and then said call is recorded
08/06/2019	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	AZ 85296	Web
Called and left message saying that they needed to serve me legal paperwork. They said they would be at my house between XXXX and XXXX that day, and if I could not be reached, they would show up to my work place. They told me to call XXXX. When I called that number to inquire the name of their company, they refused to tell me, and instead attempted to get my address and social security number info. I am relatively sure this is an illegal practice, as they are implying they are officers of the court and can legally serve me.
05/02/2018	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	NJ 08854	Web
I keep getting robo calls from the number provided with my name in it. It states if I am XXXX XXXX I need to return a call for a debt owed. Not once have I ever received any notice about a debt owed in writing which by law is required for issues of such. When I call back, they know who it is already, with out asking any information, they tell me they are not required to put anything in writing and it is becoming out of control. This is fraud and they need to be stopped
04/05/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 76051	Web
The company called me and stated they were a mediation group attempting to collect a debt. They stated that if I did not pay now I would face charges and be sent to court. The number of the company is XXXX. They state the name of the company is Alternative Dispute Resolutions but I can not find any info on the company. I have called them back numerous times and they will not release any information on the company ie : address, website, professional license number.
07/03/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	FL 32832	Web
This is a robo call threatening that they are going to take legal action against me. They are threatening that they are going to contact my employer. They say it is a pending matter. I have no pending matters against me and now they are calling my work number. I have looked online and there are many complaints from different people regarding the same matter. It is a scam where they will only give you information about the pending matter if you pay them money.
10/27/2015	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	CT 068XX	Web
Received a call from this number. Called it back and was told they were calling from Alternative Dispute Resolution or ADR and was asked to verify the last XXXX digits of my social, which I DID N'T and then was told " Do n't worry because we 'll be sending a sheriff out to your house. '' at which point I laughed in his ear and told him that he really would n't and then hung up the phone. They called from XXXX.
04/01/2021	No	Student loan Federal student loan servicing	Incorrect information on your report Old information reappears or never goes away	AZ 85051	Web	Servicemember
I spoke with representative and told them that they were mistaken. I have paid all my student loans off in full. I keep getting phone calls from Alternative XXXX programs offering me funds to pay off my student loans which I do not have. Latest date was XX/XX/2021 @ XXXX from phone number XXXX XXXX XXXX XXXX requesting me to call XXXX XXXX XXXX XXXX XXXX for more information or to talk to a representative.
03/23/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 90039	Web
This company continues to call and not provide any information about why they are calling or the debt they are attempting to collect. Then they threaten me by saying I am being taken to court. They call my work phone and my cell phone daily using robocalls. The company name, they say is ADR Group or Alternative Resolution Dispute. But I can not find them online. The number they sometimes answer is XXXX
08/12/2016	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OK 740XX	Web
Threatened to serve papers at my residence or at work. They would not answer any of my questions that I asked. Name of company was Alternitive Dispute resolutions XXXX Texas phone number XXXX XXXX XXXX. I had never heard of the payday loan company and after contacting a lawyer he informed me it is a scam and I needed to report them to you.
10/04/2018	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 91770	Web
XXXX XXXX XXXX based in XXXX, Texas is harassing me that they would sue well over the statue of limitations. XXXX XXXX account that was sold which XXXX XXXX now no longer sells to collections : XX/XX/XXXX XXXX XX/XX/XXXX XXXX* Closed Date. Account was sold on XX/XX/XXXX XXXX* There contact phone : XXXX XXXX XXXX XXXX XXXX , tx
02/22/2021	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you instead of your attorney	CA 94115	Web
I received the attached voice messages and email from Alternative Dispute Resolution on behalf of XXXX XXXX XXXX saying that I owe them an amount of {$940.00} in which I do not recognize. They also mentioned in the email that they will contact my employer regarding this matter. I suspect this is a collection scam.
04/05/2019	No	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	FL 33016	Web	Servicemember
+XXXX claims to be calling in behalf of XXXX XXXX. threathing to take you to court for accounts thats do not exist. people use abusive language. They claim the agents name is XXXX XXXX from. alternative solutions. THIS sounds like a total scam ... Account does not exist. and I do not have outstanding accounts
06/26/2019	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 90717	Web
Scam company saying a process server will be at my residence from 3to5 if I didnt not contact them right away. I called them they told legal action will be taken if I did take care of a debt that wasn't even mine. The company is ADR or alternative dispute resolution ( XXXX ) XXXX
06/24/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TN 37921	Web	Servicemember
I have had repeated phone calls from a phone number of XXXX claiming to be from Alternative Resolutions. I will not verify my social so they just tell me good luck in court lady! They will release no information to me without me verifying my social and continue to call.
04/13/2022	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	CO 80205	Web
I got a call saying they were going to serve me with papers and its my final warning but I have no received any previous warnings. When I told them I would not confirm my social security number the man yelled forcefully, Have some respect. And that it, Isnt a scam.
05/17/2019	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TX 77573	Web
I have requested numerous times for the company to stop contacting me but they continue to call and call me names and harrass me saying that I need an attorney. XXXX XXXX is the last representative that I spoke with.
09/29/2015	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	KS 672XX	Web
Threatened to send police to get me. Refused to mail me documents stating what debts I owed. Wo n't stop calling me or my family. ( XXXX ) XXXX
02/22/2022	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Problem canceling credit monitoring or identify theft protection service	TX 76011	Web

08/08/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	AZ 85298	Web

08/07/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	AZ 85298	Web

02/05/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls		Phone

11/01/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours		Phone

08/28/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	IL 60419	Web

07/05/2018	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	TX 75039	Web

06/13/2018	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	AZ 85643	Web

06/12/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	NJ 08015	Web

05/22/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls		Phone

04/03/2018	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt is not yours		Phone

03/29/2018	No	Debt collection Medical debt	False statements or representation Impersonated attorney, law enforcement, or government official	IL 61341	Web

03/28/2018	No	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	NV 89011	Web

03/07/2018	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 93710	Web

02/22/2018	No	Debt collection I do not know	Communication tactics Frequent or repeated calls		Phone

01/30/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	CO 80010	Web	Servicemember

01/02/2018	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours		Phone

05/12/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	AZ 85213	Referral

04/28/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	PA 17361	Phone	Servicemember

04/15/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	NC 28213	Web

02/12/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 76054	Web	Servicemember

10/30/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	LA 70364	Web