Alpha Recovery Corp CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
08/25/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	UT 84047	Web
Thursday XX/XX/XXXX between the hours of XXXX XXXX - XXXX XXXX MDT. I received a phone call from Alpha Recovery Corporation based in XXXX, Colorado. This call was a collection call for a balance that they said I owed from my old apartment that I moved out on XX/XX/XXXX. They stated I owed about 800-1300 dollars for my debt ( I'm not sure the exact amount but it was around this range. ) When I moved out I know that I have in writing that I broke my lease properly and that I owed nothing to the apartment complex. I was driving at the time and pulled over on the side of the road for this call because it was interrupting my GPS network connection and I also had to get to the airport for a flight back so it was already a bad time for them to contact me because I was in an area that I did not know due to searching for housing in a new city for relocation. I informed them of this that this debt should not exist and that I have written proof that I don't owe anything and I needed to get off the phone due to my GPS signal being interrupted. The lady I was speaking to was extremely rude and would not let me get off the phone as she kept stating it was a validated debt and that my written proof from the property managers does not matter. She would not actually tell me how it was validated with the apartment aside from that she had the paperwork and the numbers on it. She wouldn't call and when I told her I was going to call them she kept telling me they wouldn't do anything for me because the property managers aren't the ones that make the decision on what I owe. Which I told her was ludicrous because if I were to have owed anything after moving out, they should have disclosed it to me instead of waiting a year to tell me that I'm in collections. In fact, she told me that she had just got my debt collection request the day beforehand on XX/XX/XXXX. She started raising her tone with me and interrupting me whenever I said I don't owe anything and my emails with the property manager say I don't and pretending she has been in my situation before trying to align with me with a false claim that she's been here and done that. This was making me feel like she didn't care about anything I was saying so she could get money from me immediately. I obviously was not going to pay due to my documents saying that I was good to move without owing, in fact I had received a refund for my early lease termination due to the situations involving my move out and the reason why I moved out. Because I told Alpha Recovery I had a refund, the lady on the phone kept saying that I should have the money now to pay off the debt because they refunded me the lease settlement costs a year ago so in theory I still have it to pay my debt collection. Again this was a year ago when I got the refund, so why would I potentially still have it? Why wouldn't I use that for a new deposit on the apartment I moved into? She wasn't taking what I was saying and was just calling it excuses. I told her that we would just be going back and forth on this conversation if she keeps denying my claims and not checking with the apartment to verified I owed anything. When I said I was going to do that myself, she immediately changed the subject and started saying that she can save me money off of my debt. I didn't owe anything so I told her, " Why would I want to save money off of a debt I don't owe? '' The rest of the conversation with her was just me repeating this and her continually raising her tone and interrupting me until I asked for a higher up. As soon as the higher up got on the phone he didn't identify himself as the general manager of the company. I had to ask who he was at the end of the call. He kept on trying to do the same thing, telling me that I owe money and my proof means nothing and he could save me money. He said things that I need help, and me not taking their help would make me lose any settlement and me owing more. He raised his tone with me to the point where he was yelling at me, to which I had lost my temper and started yelling at him over the phone that his tone was inappropriate and I know what I did and how I moved out and I had proof. They same story I kept repeating since the beginning of the call. I asked him what they could do, he said they could wipe the debt clean if they validated it. Him saying this contradicted anything that his employee had threatened me with. His employee, I believe her name was XXXX or something, was claiming that I would always owe money and that she and her company could save me money as long as I agreed to pay over the phone. Meaning she wanted me to pay then and there without validating the debt with me or giving me an email/paperwork informing I owed anything. This also meant that both the XXXX and employee said different things and I called them out for it saying that they both are telling me 2 stories and none of it adds up. I told them that I apologize for my tone because of the way they came to me with not hearing me out or verifying the debt or telling me that I had no options. I told them their customer service dialect is bad and makes for a terrible and very frustrating phone call. I told them that I was going to verify myself with the apartment complex and would end the call. This call took 45+ minutes of me repeating the same sentence that I didn't owe anything and I have proof which I read back to them since I still have the emails. The next day I went to the apartment complex. I was able to verify that I owed {$0.00}. The new assistant property manager XXXX took care of the debt collectors by sending them an email saying that I needed to be taken off the list since I showed her all the emails I saved. This interaction only took 10 minutes. I was very frustrated with Alpha Recovery 's rude and obscene tone and language with me and the forcefulness aspect of them telling me that I will always owe something and that my written emails from the apartment states that I don't. They wouldn't listen and kept interrupting me. They didn't provide me any proof. I never got a letter in the mail giving me a notice. It was a year since I moved out and I hadn't heard anything about a debt until XX/XX/XXXX. They kept me on the phone with threats and kept my from being able to navigate my way to the Airport as my gps was being blocked by this call. And overall, I was humiliated and harassed over this 45+ minute phone call, that would've taken 10 minutes if they called the apartment which they stated wouldn't be able to do anything for me as this debt is " valid. ''
09/28/2021	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CO 80919	Web	Servicemember
Alpha Recovey corp representing the XXXX XXXX XXXX appartment complex. Constant noise from other tenants, trash all over. Compained multiple times to office about noice and trash with 0 to little responce. See pics trash was left in hall way for a week and the food was left there for 4 days and wild animals were going through it as you can see in the pic of the food that was left because those people moved out. Cigarette butts all up and down the entrance ways and it took until the reginal manager to come and see it before ot was takin care of. Will not do anything about noice violation and people play there loud music in there cars late in the night. No washer and dryer in units and they charge XXXX a month for very small 2 bedroom apartments. When AC is on it blows dust all over. Dog XXXX all over the grounds that others do not clean up. Someone tried to give my daughter drugs when we would walk outside. Wash room has 1 washer and dryer in building and its constantly used and people leave there laundry in there well past the times. I was up till XXXX doing laundry becuase they just left it there. This is no XXXX and XXXX to turn into the slums. Homeless walk through there all the time. They claim to have a security company but there never around no 0 security. I had to put in a police report because people were using the parking lot to drag race in a XXXX mph zone. Took pics and they did nothing about it. They have a predictor tow truck company towing people. They towed my car illegally because my car was reported to the office to not tow due to use moving from texas and covid regulations allowed me time to get tags by appointment do to regulations and they did not relay info to there tow company who did not follow covid regulations set by the DMV and the state. We bought a house luckly and got the hell out of there and they expect me to pay 3 months in fees and pay for a replacement of a 2 year old carpet. I filed a report to XXXX and to code enforcement. They lied to the XXXX but i sent the XXXX the pics and emails for each violation. I am waiting now for there corperate office to call before i file a law suite against this complex. Next will the the Colorado housing authorities and the local news. SO if you are looking for a place to live DO NOT COME HERE. They have other locations north and to the west that better or anywhere else would be a better place over this one. This place caused us to much XXXX and a lot of missed sleep and i am a XXXX XXXX XXXX and i work XXXX a day monday to friday doing XXXX XXXX and XXXX and i was always tired because of the lack of sleep due to constant noise and loud music. This is how this place treats me for the service i do for others and as a veteran who served the country. Also added a new photo of XXXX XXXX going down in this place. Do not live Rent here is outrageous for the small units with NO WASHER AND DRYER AND THE PLACE IS TRASHED. Look at your sinks in the morning after AC is running. They are covered in dust the next day from lack at proper AC cleaning. We were constantly sick with XXXX do to this. Now that we are out we are fine now. Ill be reporting this to the health dept as well Also i have reported multiple emails to there so calles security company and never got a respone back. They do not patrol they do nothing for security. Call the police on ALL noice complaints or issues and keep the police records. I did and i have the records. And under Colorado right to quite law the appartment complex is responsible for dealing with noice complaints not the residents. Them claiming that tou have to call the security company is FALSE. They are liable for the issues and they have to correct them. The collection company also acted as a lawyer saying its not a law and i didnt know anything.
08/10/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	CA 95111	Web
I have been a victim of Identity Theft since I was notified by my XXXX credit card company on XXXX XXXX. I already filed a Fraud Alert through the XXXX Credit Bureaus such as XXXX, XXXX and XXXX. I am constantly monitoring my credit report since then. I also filed a XXXX XXXX Police report on XXXX/XXXX/XXXX in regards to my Identity Theft case and filed a FTC report on XXXX XXXX, XXXX. I noticed the suspect who stole my identity opened several fraudulent accounts under my name without my approval since XXXX XXXX based on my credit report. I contacted several and most of the credit card companies to dispute the fraudulent charges against me. The fraudulent accounts and charges were closed in my favor due to Identity Theft. My credit report was restored back to XXXX points and my life seemed to be normal again since XXXX XXXX. I did NOT see anything suspicious or unusual on my credit report such as fraudulent accounts or fraudulent charges against me. I was happy and no longer living in a stressful life. However on XXXX XXXX, XXXX at approximately XXXX, I received a phone call from a collection agency known as Alpha Recovery Services XXXX. The man on the phone was rude and did not show any concern about my Identity Theft situation. I told him that I have been a victim of Identity Theft since XXXX XXXX, XXXX. He responded " you told me that 4 times already '' in a heartless, ruthless or unprofessional manner. He asked me a series of questions such as my date of birth, social security numbers and where I lived. He told me that my conversation is being recorded. He told me that he will be sending some documents for me to fill out in order to dispute a {$6000.00} fraudulent charges against on XXXX XXXX. The company that he works in behalf is XXXX XXXX XXXX XXXX. The suspect opened this fraudulent account since XXXX XXXX. I asked the man how come I did NOT see this fraudulent account on my credit report. The man refused to give me a clear answer and refused to assist me in a professional manner. My impression from my conversation with him was a threatening and unprofessional manner based on his tone of voice. He wanted me to fill out some forms and return the forms back to him in order to clear the fraudulent charges and fraudulent accounts against me. I XXXX Alpha Recovery Collection Services and XXXX XXXX XXXX XXXX and found out there were some kind of scams involved. As a result, I do n't know if I can trust Alpha Recovery Collect Services or XXXX. My identity has already been stolen since between XXXX XXXX and XXXX XXXX, XXXX ( when my credit card company informed me someone used my personal information to open fraudulent accounts against me ). The man who claimed he works for Alpha Recovery told me that he knows my date of birth and social security numbers. The man insisted that I fill the document forms and return the forms to him as soon as possible in order to clear the fraudulent charges against me. I am still hesitant to fill these forms out based on my research and personal investigation about Alpha Recovery and XXXX XXXX XXXX XXXX because these companies were involved in a scam. How come the fraudulent account did NOT appear on my credit report? How come the man seemed defensive when I asked him this question and he refused to assist me in a professional manner? I have been checking my credit report a lot ever since I became a victim of Identity Theft since XXXX XXXX, XXXX. I did NOT see XXXX or Alpha Recovery on my credit report. This is very suspicious in my opinion.
01/23/2018	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	CO 80022	Web
On XX/XX/XXXX at XXXX XXXX MST, I received a voicemail from XXXX XXXX at Alpha Recovery. The call was from XXXX, but he requested that I call him back at XXXX regarding an attempt to collect a debt. I was not familiar with this company and had not received any written notification of a debt from them. I left two messages for him, asking him to call me back, one on XX/XX/XXXX at XXXX XXXX MST, and a second on XX/XX/XXXX at XXXX XXXX MST. I asked that he call outside of my business hours. I received a voicemail from him on XX/XX/XXXX, this time from XXXX, but again asking me to call him back at XXXX. I called back at the requested number. He asked for my date of birth or the last four digits of my SSN to confirm my account. I stated that I was not comfortable providing this information to an unknown company. At this point, his demeanor abruptly changed. He stated that we had spoken on the phone when he called me at my work number of XXXX. I explained that I did not recognize that number and that we had never spoken on the phone - I had previously only left messages for him. He asserted that, since I did not want to confirm my personal information, I was refusing to move forward. He spoke over me, ignoring my efforts to speak with him, and he hung up on me. I called XXXX, the original number of origin, and spoke with XXXX " XXXX '' XXXX, on XX/XX/XXXX at XXXX XXXX MST. I asked for a supervisor and was forwarded to XXXX XXXX. He also asked for my DOB/SSN last 4, which I refused to provide. He said he will mail a letter confirming the debt to the address on file, but he refused to indicate the address or even the state in which it was located. He then repeatedly asserted that, since I refused to provide my DOB/SSN, I was refusing to proceed, then stated that we had nothing further to discuss. Like XXXX, he spoke over me, effectively ignoring my further attempts to speak to him, and hung up on me. I then called the corporate line listed on Alpha Recovery 's website ( https : //www.alpharecoverycorp.com ), XXXX, on XX/XX/XXXX at XXXX MST. I spoke with a woman, who confirmed that XXXX XXXX was the manager of XXXX XXXX and XXXX XXXX, and that all three worked at Alpha Recovery. She again requested a DOB/SSN, which I refused to provide. I asked her to mail a letter to whatever address she had on file, which she stated she could not do without first confirming my identity, citing federal regulations. At this point, we ended the call. Overall, I am concerned that this group of people is running a scam designed to obtain personal information from concerned individuals. They called me from various different numbers, hung up on me after I declined to provide sensitive identifying information, cited an invalid phone number but then refused to provide any information on the account, and claimed falsely to have spoken with me in the past. They did all of this without providing any written documentation of a debt. I strongly suspect that these attempts to collect personal information were fraudulent.
06/26/2016	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	TX 78251	Web	Servicemember
I have been paying on a XXXX Credit Card debt that went into collections since 2008. Initially my account was with XXXX XXXX XXXX. I made a balloon payment of {$1000.00} and paid {$150.00} per month for all these years. Recently my account was moved to Alpha Recovery Corp. and my payments of {$150.00} per month via my debit card continued. On XXXX XXXX approximately XXXX CST I answered my phone. A man on the other end asked, " Is this XXXX? '' I said, " Yes. '' The man then said, " What is your birth date? '' I replied, " Who is this? '' The man said, " I am not going to tell you until you give me your birth date. '' I said, " I am not going to give out my birth date to someone who wo n't even identify themselves. '' The man then said, " This is XXXX. '' I then recalled that I had spoken in the past to a man named XXXX with XXXX. I said, " Is this XXXX with XXXX? '' He replied, " No, I am with Alpha. '' I then said, " I remember you. We have spoken before. '' I then gave him my birth date. XXXX XXXX never disclosed he was calling to collect a debt. I had to guess and figure out who he was and why he was calling. XXXX XXXX with Alpha Recovery Corp informed me that my current payment arrangement had expired and I needed to pay the entire debt off now. I told him I was not able to do that and would need to continue the payments. I asked XXXX, " Who is XXXX? '' I asked him this because when the payments are taken out of my account my account shows the payments are going to a company named XXXX. XXXX XXXX told me his client was XXXX XXXX, which I know is not true. XXXX XXXX would not disclose how much I owed on the account nor would he provide a settlement amount. He did however keep insisting I use a credit card to charge a settlement amount to them. He threw out percentages, but never talked numbers. I have had this conversation with XXXX XXXX before and I informed him once again, that I was not going to charge an amount I would not be able to pay and get into financial trouble again. XXXX XXXX then said, " So you are refusing to pay? '' I explained to him I was not refusing to pay, but needed to continue a payment arrangement to which he just hung up on me. The next day, XXXX XXXX I called Alpha Recovery and requested that I be able to speak to someone other than XXXX XXXX about my account. I was put on hold and transferred to XXXX XXXX so I hung up. I also called Alpha 's complaint line and left a message, but never received a call back. I sent an email to their corporate office to no avail. After paying on the XXXX XXXX collections debt for nine years I think it is possible this debt is paid off! Yet, Alpha Recovery now has the debt and will not provide me with information nor have I been able to speak with someone who is reasonable and honest.
04/20/2022	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MD 21218	Web
In XX/XX/XXXX, I moved into the XXXX at XXXX XXXX in XXXX, Florida ( XXXX XXXX XXXX XXXX, FL XXXX, phone : XXXX ) ; which is an apartment complex managed under The Cardinal Group Management ( XXXX XXXX XXXX XXXX, # XXXX XXXX, CO XXXX phone : XXXX ). After several ( over 20 ) emailed complaints during my residence ( e.g. gnats, roaches, wasps, inoperable air conditioner, torn furniture, missing furniture, etc. ) and no resolution, I was able to speak with the apartment manager ; XXXX XXXX and she agreed to allow me terminate my rental agreement in an in person conversation. I followed up and received a confirmation email from XXXX XXXX the Marketing Team Leader regarding the conversation with XXXX XXXX and myself on XX/XX/XXXX confirming the permission to cancel the leasing agreement with XXXX XXXX on the email as well. On XX/XX/XXXX I received email correspondence from the management company indicating that I had an outstanding electric bill. This email thread continued on into XX/XX/XXXX with the following XXXX XXXX XXXX XXXX : XXXX XXXX : XXXX XXXX XXXX, XXXX XXXX : Portfolio XXXX, XXXX XXXX, and XXXX Washington. All personnel chose to stop responding to emails as of XX/XX/XXXX from XXXX XXXX whom was investigating the ONLY outstanding bill from as of XX/XX/XXXX, which was a high electric bill. On XX/XX/XXXX I received an email with the debt for the term of the entire lease at {$4200.00}. As previously mentioned, the lease was cancelled per management agreement. Recently, I received mail notification from a debt collection agency- Alpha Recovery Corporation XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX CO XXXX, phone : XXXX ) for a debt collection amount of {$4200.00}. I called the debt collection agency to dispute the debt and the agent indicated that he had information he received from Cardinal Group Management and that I am required to pay the debt. I stated how I had written documents to confirm that the debt is null and he stated that I would need to call the management company because he only is required to collect the debt. On XX/XX/XXXX I called XXXX XXXX XXXX XXXX XXXX and emailed the apartment manager, XXXX XXXX and did not receive a response regarding this outstanding debt. I also emailed the aforementioned Cardinal Group Management employees on XX/XX/XXXX and XX/XX/XXXX and no one has responded to any of my emails. This debt is now reflected on my credit history and I have yet to receive any responses or answers from the company responsible for this debt. I have written documentation from staff that verifies the cancellation of the lease and yet, 2 years later I have received a debt collection.
08/06/2021	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	NV 89131	Web
CONDESCENDING!!! UNPROFESSIONAL!!! Today is XX/XX/2021, and I just got off the phone with a " manager '' at this horrendous organization, and I have NEVER been so insulted in my life. As a former client relations manager, I can not imagine EVER speaking to an individual the way I was spoken to today, and by a manager no less! I was called by a female for the second time from this company, following up on a debt. That debt was previously with another company, which I was making payments towards monthly ( the money was being debited directly from my bank account ). When that debt was transferred to this company, two of the payments that I'd made to the initial company were returned to me via check. As I was explaining the situation to the female ( and respectfully, as I understood that she is just doing her job ), she put me on hold and suddenly a man came on the phone, identifying himself as Mr. XXXX ( spelling?? ), the manager. From the start, he was extremely condescending, insinuating that I was purposely not paying my debt. He threatened to contact the original debtor, telling them that the client ( me ) is " refusing to pay '' ( which I was NOT ). He then listed a series of payments that I'm making towards other things ( car loan, personal loan, etc. ) and basically said if I had money for them, I should have no problem handling this debt. HOW DARE HE?! I was furious that he would presume to know my financial situation. I tried to explain to him that I never said I wasn't going to pay and that my personal loan was for a medical expense ( not that it's his business ), but he laughed at me & continued to talk over me. He suggested that I haven't made any payments on this debt nor attempted to, which I tried to tell him was NOT TRUE. I told him he was being condescending and that I didn't appreciate the way I w as being spoken to, but that didn't stop him from continuing to harass me. Eventually, he hung up on me. I have a chronic illness which results in many medical expenses, all of which I PAY. My personal loan was for one such medical expense. I'm thoroughly disgusted that someone would think it's OK to speak to people this way. I've read negative reviews on XXXX from folks who have had a similar experience to mine with this organization. The company 's responses to those reviews should tell you all you need to know about what kind of a company this truly is. I hope that someone takes charge of holding this company accountable for their abhorrent actions. To treat another human this way is UNACCEPTABLE.
11/10/2016	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	WI 540XX	Web
I received a call from Alpha Recovery Corp saying that I still owed debt on a credit card that I had 2 years ago, I was under the impression that I had paid off that card in full, it turns out they had an old address on file so I didnt receive anything about it. When they asked me to pay I said that I would pay it this month and if I could n't pay the whole amount I would at least pay part of it, but that I would like a paper bill mailed to me and I gave her my current address. Since there are so many scammers out there, I never just give people money over the phone, I wanted proof of what I owed. The representative transferred me to her supervisor after I asked her to send me a bill, he started off by repeating most of what the previous rep had said so I said, I 'm sorry I 'm really busy right now, will you just send me a bill and I will take care of it. He started to get angry and agressive at this point and said that this account was past billing and I needed to pay my bills. I said " like I told the previous rep.. '' he cut me off and started yelling about how I needed to take care of it and would n't let me speak. I said, sir, if you 're too keep cutting me off I 'm going to disconnect this phone call. He yelled back oh you 're going to disconnect this phone call? Do you think that 's going to hurt my feelings if you disconnect this call? You 're the one not paying your debts. He was literally yelling at this point, I tried to interrupt to tell him that I have every intention of paying debts that I owe, but he would n't let me talk so I hung up. I called the number right back and got another rep, by this time I was sobbing, I have never been treated so horribly by someone who is a supposed to be a professional, I told the rep that answered what happened and also told her that I have every intention of paying my debts and also asked for the manager 's name that I had just spoken to, I could tell she felt bad, but she didnt sound surprised. I googled the company after I got off the phone and found a TON of people experiencing the same issues with this company. The one good thing that came out of it was that it ended up being a learning opportunity for my son, who was unfortunately sitting next to me through the whole thing, on how important it is to be decent human being.
07/01/2015	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt was paid	OK 74011	Web
On XXXX XXXX 2015 I received a settlement offer letter from XXXX XXXX in regards to my car loan debt. I reached a settlement offer and they emailed me a settlement letter to be paid by XXXX XXXX. I called them on XXXX XXXX, 2015 and paid the full settlement offer with my debit card and it cleared my bank. Then on XXXX XXXX, 2015 I received another email from XXXX XXXX acknowledging that my settlement was paid in full and they would be reporting to the credit bureaus. By XXXX XXXX, 2015 my credit report was hit by XXXX XXXX showing the my debt was " Closed '' and " Paid ''. On XXXX XXXX, 2015 I received a phone call from a third party debt collector named XXXX XXXX XXXX stating that XXXX XXXX sold my debt to them and they were trying to collect my old settled out account. XXXX XXXX XXXX did not show I had made any payment. I forwarded on my settlement offer and paid in full letter I received from XXXX to prove that I had in fact paid and settled out that account a month before they even sold it off. I then called XXXX XXXX to clear this up. The rep with XXXX did show on my account it had been paid and closed in full and they do n't know what happened and why it got sold after the fact. They said they would get it taken care of. Then today, XXXX XXXX, 2015 XXXX XXXX XXXX calls me back trying to collect the debt once again. I explain my situation again and they then acknowledge they received my emailed letters showing I made a payment and that they did try to reach out to XXXX XXXX about my account and they still had not heard back from XXXX I then called XXXX again on XXXX XXXX, 2015 to double check on my account status and to let them know I am still getting calls from their third party company they sold my account to. They advised me again that they were going to get this taken care of and would reach out to the third party collector in regards to my account. They again verified that yes my account was settled and paid in full and this Third Party collector should not be trying to collect from me. I am filling out this complaint because after going through all the legal and proper steps to reach a settlement, pay off settlement, and my credit report being hit for closed and paid status shows how XXXX has not abided under the Fair Debt Collection Practices Act.
04/25/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	VA 22102	Web
My wife XXXX XXXX made a purchase on her XXXX XXXX XXXX credit card in the {$200.00} on XXXX / XXXX / XXXX . The credit card bill was paid in full on XXXX / XXXX / XXXX ( roughly one week later ). Starting in XXXX , XXXX , we began to receive calls from XXXX XXXX XXXX seeking payment owing to this purchase of {$550.00}. Through numerous phone calls, some of which were quite unpleasant, I was finally able to garner from them the origin of the debt as listed above. They were quite difficult to deal with, as they frequently sought confidential personal information that I was not willing to provide. They finally sent a copy of the XXXX statement, which I attach along with their cover letter, which shows that the balance was paid promptly and that the account has a zero balance. Their representation was that my wife 's account, originally associated with XXXX , was sold to XXXX XXXX , and then to their current client. Upon discussion with them today, they again sought personal information, this time stating that they wanted the cancelled check as evidence that the debt was paid. Given that I have come to believe that this entity or whomever they represent is engaged in fraud, I am obviously unwilling to send them a document which would disclose my checking account information and my wife 's signature. Their statement was that if I sent the check, they MAY mark the debt as previously paid. I have the cancelled check drawn on our joint XXXX XXXX XXXX checking account, which I would share with the CFPB, but am obviously unwilling to show to them. These are bad actors, who are obviously preying on consumers. My case is an obvious one ... they are trying to collect on a credit card account that their own information shows has a XXXX balance. This has to be illegal. This group, Alpha Recovery Corp, or their client XXXX XXXX XXXX is obviously engaged in fraud of some type. While I am reasonably sophisticated and keep records, I am sure that many of their victims repay debts that have already been paid and/or give them personal information that they otherwise use for illicit purposes. I hope that you are able to take action against them. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX
03/24/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	IL 60504	Web
I received a collection letter from Alpha Recovery Corp. on behalf of the XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I asked for a settlement. The agent stated {$450.00} was the least they would accept. I paid {$400.00} by check and set up another check deduction on XX/XX/2021 for {$58.00}. On XX/XX/2021, I called and requested a letter stating the dispute was settled. The representative stated he would put in a request to email the letter and I will receive it by XX/XX/2021. I received a letter stating I owed {$130.00}. On XX/XX/2021, I went in online and paid the {$130.00}, I called the company on XX/XX/2021 and asked why they were not honoring the settlement. The representative XXXX XXXX said, it was an error and the account was settled and closed. I requested a settlement letter via email. I was informed that I would receive it in a couple of hours. She advised me to call again about the payment I submitted online because it has not processed. On XX/XX/2021, I got an alert from all 3 credit bureaus that I had a collection from bureaus investment for {$80.00}. I called XXXX XXXX and spoke with a collection manager named XXXX. He stated that I settled the account and did not pay it in full. He told me to stop talking and listen. I asked why would you give me a settlement then report that I owe {$80.00}. It makes no sense. I never received a receipt or letter stating the account was settled. I explained that I paid {$130.00} from the letter after you agreed to give me a settlement. He became frustrated and aggressive with me and emailed me a letter with the final payment amount of {$58.00} and balance due {$80.00}. I called thee additional times in effort to speak with his boss. They were answering the phone and not saying anything. I repeatedly said hello. This company is deceptive and misleading. The representative settled the account now they are reporting me as having a collection to the credit bureaus. I asked XXXX for the bureaus number and he gave me XXXX. Which is not a number. I have valid concerns and the company refuses to be honest. They are being evasive and giving me the run around.
08/22/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 32174	Web
On XX/XX/2019 at XXXX XXXX, I received a call from XXXX. I picked up and they asked if I was [ name removed ]. I asked who was calling. The caller said their name was XXXX. I asked what company she represented. She said she could not say until I verified my identity with a date of birth or SSN. I said I would not give out my personal information to an unknown caller. She said that she would give me what information she had if that helped. She then said my date of birth and the last four numbers of my SSN without me first saying I was who they were trying to reach. I then began recording the call, here is the transcript : Me : " Alright, I am now recording the call as well. Please tell me who you are. '' Caller : " Okay, that's fine, hun. So I just need to verify that information and then I can continue on. '' Me : " I am not giving out my personal information until I know who is calling. '' Caller : " Okay, again I can't say until I verify that I am speaking to the right party so I don't give out information to somebody that I shouldn't be giving it out to. So again I do have your date of birth if you could just verify if that was right or not. '' Me : " And what do you have? '' Caller : " I have [ removed ]. '' Me : " That is correct. '' Caller : " Okay, my name is XXXX [ removed ] and I am with Alpha Recovery Corp. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. This call may be monitored and recorded for quality assurance. By continuing this call you are providing your consent. This call is regarding our client which is XXXX XXXX, XXXX, for XXXX XXXX XXXX XXXX. They sent an account to our office for collections for [ amount removed ] and due to the delinquency of the account, we just want to know how you want to get this resolved. '' Me : " I'm not familiar with that company, please don't contact me again. '' Caller : " Okay, thank you. '' [ Call end. ]
05/20/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TN 37323	Web
I was getting proofed number calls ( local TN numbers ) where i was being asked personal information and was not told where they were calling from and all they would provide is a first name so i would hang up because i thought it was fraudulent / fake. I received a letter in the mail from a debt collector to call them since i was under the impression all my debt was resolved. The person told me they were the ones that were spoof calling and not letting me know who they were. I said i didn't recall this debt and how i didn't recognize it and asked they send me paperwork validating the debt. Which they had not and i was unaware of what this was. He then decided to start getting aggressive and say how i was playing games to not pay and kept on being abusive and aggressive. I was so upset i asked to speak to the supervisor and actually was so upset i used improper language. They can not use deceptive practices to talk to you, not validate the debt and they SHOULD NOT harass or insult people. I asked they stop calling me and stop all harassment and deceitful practices. If they think insulting people will male them pay they are wrong. Don't we have rights to know what the debt is they are trying to collect? Shouldn't they have to validate the debt instead of harass us and make us admit to a debt we know nothing about? They kept trying to force me to admit to a debt i had no idea existed. We need fair and respectful treatment from these debt collectors. Consumers need better options than what is out there. they fail to abide by the rules and they continue to call and harass and use abusive practices. XX/XX/2020 I called them around XXXX XXXX ET. The company is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CO XXXX XXXX
05/08/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MS 395XX	Web
I rec. a debt collection letter. I responded immediately upon receiving this letter in the mail. I disputed the debt/debt validation. I requested the following information. I respectfully request that they provide me with the following information for this debt. ( 1 ) identify the original creditor, ( 2 ) last date of activity, ( 3 ) last date account was paid, ( 4 ) an Original copy of the contract between myself and the original creditor with my signature, ( 5 ) the proper and legal assignment contract between you the collection agency and the original creditor ( proof that you can legally assigned to collect this debt on behalf of the original creditor and not just buying debts for pennies on the dollar to collect illegally ) ; purchase agreement, ( 6 ) proof that you are licensed to collect debts in the State of Mississippi. ( 7 ) a line by line accounting of the ORIGINAL account ( transaction history, a full breakdown ), They did not provide me the information requested and after receiving my letter in which I responded within 30 days,. They reported this debt to the credit bureaus and ignored my request. I am trying to obtain a mortgage and they have damaged my credit and me with this negative reporting. They have violated my rights under FDCRA, FCRA, and 1692g ACT ( b ). I am entitled by law to the following information above according to the law and they have violated my rights. Up to this date I have not rec. the information above I requested well within my 30 day period according to 1692g Act ( b ). And after receiving my request that I sent returned receipt requested and they signed for it they still reported this debt to the credit bureaus and have not sent me the information I am requesting.
09/17/2021	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	IA 50263	Web
I have been trying to solve medical debt from an incident a few years ago. From the time I have been notified about this debt, I have been working closely with my parents ( under their health insurance ) and with the XXXX account managers to allocate the funds to pay this debt off. Ever time Alpha Recovery Corp. calls me, they are down right abusive. They will berate me over the phone as to why I have not payed off the debt. They also knowingly mock me over the phone. The latest incident was today at XXXX with XXXX from Alpha Recovery Corp. at first she introduces herself and the nature of the call. I tell her that I can call her back on Monday when I have the account number for my XXXX, because I could only make the payment after tonight ( they close at XXXX ). As a solution to the problem I offer to email my account info later tonight and her immediate response is " how is that going to help me? '' in an aggressive and provocative manner. Many times throughout the call I have to warn her to not be aggressive with me as I am working to find a solution to the problem. I had to warn her multiple times. When I tell her that I will call her back on Monday when they are open she immediately responds with " OH YEA, I'm suuuure you will call back '', and " lets see if you actually will ''. Both those phrases were said in a mocking and aggressive tone towards me. Near the end of the call when im trying to discuss how to pay she gets aggressive towards me again, and when I try to warn her, she hangs up abruptly. Also I had told them many times previously that I am working at this time and not to call me, but they choose to ignore that and continue to harass and mock me while I try to find a solution to this debt.
11/07/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	CA 94066	Web
My husband opened up his own account which i did not have any knowledge until he was ill. I only found out about it when a collection agency phoned and asked to speak to my husband. I told them that he was ill and unable to talk. They continued to call and I continued to tell them that he was unable to take and is very ill, this was over 2 month period approximately 10 time. I finally told them that he was to dyeing and they did change their tone. Then under stress I established a payment agreement and that is when I started receiving notices from Alpha Recovery Corp. Once my husband died, I called them to let them know that I was unable to pay the agreed amount and if we can decrease the amount, they TOLD ME THAT I NO LONGER HAD TO PAY AND CLOSED THE ACCOUNT ON XX/XX/XXXX AT XXXX XXXX DST. In XX/XX/XXXX, I decided to refinance my home. Found out that their was a negative comment on my credit profile. I looked into it and finally found out that it was the Alpha recovery Corp., on XX/XX/XXXX. They informed me that I needed to pay the amount if I wanted it off of my credit report. They did mention that this is NOT A JOINT ACCOUNT. I then asked them why does it show joint on my credit report, they did not directly explain it but mention that I need to pay it if I wanted to get my loan. He said, If I pay the loan, he can give me 10 % off of the balance. I said then why did they tell me on XX/XX/XXXX, that I did not have to pay. He said that was the best he can do. He has not called me back as of today, XX/XX/XXXX. This does not seem right. I was willing to pay on XX/XX/XXXX with a lower amount and they said NO, I was not obligated to, it was not a joint account. Now they want the balance!!
07/13/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 90249	Web
I owed money/funds from XXXX XXXX XXXX However ; financial hardship came and I tried to settle my debts with XXXX XXXX XXXX BUT it did 't work since XXXX XXXX did not do what they have promised based on what was agreed. I realized freedom was not paying my creditors accordingly, instead they want more money to start repaying my debts. One of the lenders included in debt consolidation was XXXX XXXX. I tried to correct what was already damaged, they XXXX XXXX XXXX stated my loan is already in collection, therefore ; I have to coordinate with them. XXXX XXXX did not mentioned the name of Alpha Recovery Corp. until I received a call at work by the name XXXX or XXXX with phone number XXXX. She was aggressive, I asked not to call my work number instead call my cellphone. But whenever, XXXX calls and I missed to answer my cell phone during working hours she would then call our office and asks for my name. Our receptionist would then transfer the call. I made a verbal settlement over the phone with Alpha recovery corp., I believed XX/XX/XXXX to start in XX/XX/XXXX not sure the exact date. I will have to go my bank to recover 3 years of statement to be able to get full payment detail since Alpha never provide payment history statement. the last harassment they did was XX/XX/XXXX / XXXX XXXX they said they will call back XX/XX/XXXX to review my debt. I have been calling them since XX/XX/XXXX, during their business hours, machine answers all the time saying " our office is currently closed, please call during office hours '' I have been calling XXXX and XXXX, no one answered. I tried going online using their website address the site can't be reached. thank you
03/11/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WA 98119	Web
I have been contacted -- called directly, my sister has been called, and I have been getting physical mail -- by Alpha Recovery Corp . Address : XXXX XXXX XXXX XXXX Unit XXXX XXXX CO, XXXX They state that I owe {$8400.00} from XXXX debt. I have contact XXXX directly and have confirmed that I owe no such debt, and they have advised me not to give any information to this collections company as it is likely a scam. I couldn't get the company I " owed '' the debt to over the phone from Alpha Recovery unless I gave them my information, but that is what is listed on the letters I am being sent. The main person calling is XXXX XXXX at Alpha Recovery Corp XXXX XXXX but the number has been changing since XXXX continue to block their calls, previous numbers are : ( XXXX ) XXXX, ( XXXX ) XXXX ) and she refuses to release any information to me about this debt unless I give her my Full name, date of birth, and last four of social security number. When I refuse I am sent to a " manager '' who yells that they already have all my information and need to verify that it is me, asking me to comply and give them the information they need. At one point they said in order to verify they needed to call me back to " set up a secure line. '' At this point I hung up and have been blocking their calls but they are rather relentless, and it is now harassment. They have called my sister asking for this information as well -- I am unsure how they got this information. The first call was on XXXX XXXX 2021 and have been consistent since then to present. Recently I have now been getting letters from XXXX XXXX XXXX XXXX XXXX regarding this debt as well.
03/02/2017	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	SD 57401	Web
Spoke with XXXX and XXXX. XXXX says he is a manager and I was trying to report XXXX for harassing me when we 'd spoken. XXXX says he will look into it then tries to get me to give my checking information to make payments. I said no, and he starts getting an attitude, which I told him I did n't appreciate and he told me I 'm being sensitive. I told him I want to make payments but not with my checking account. He says his office will send back the account to the client as refusal to pay, if I do n't " secure '' our arrangement right now with my checking info or a payment off my debit card, even though I 'd already explained I do n't get paid til next Friday. By this time I was having to speak loudly because he would n't let me get a word in edgewise. He says he 's going to terminate the call if I do n't stop interrupting, etc. I asked to speak to his manager, he flat out says no, says I 'm trying to avoid/distract from the matter. This is the manager. The other boy I spoke to got on the phone after a transfer, and just went off on me about how I need to pay x amount of money that I already said I could n't afford. He belittled and shamed me for not paying the debt so far, and demanded that I pay it now. I told him not to speak to me that way, which he continued to do. Eventually he just hung up on me. I 've seen very similar complaints online, some of them quoting this XXXX guy, things that he said to me as well, word for word. I do n't understand how they 're still in business, or not in court or in jail for violating federal law. Please do something about this.
11/28/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 75028	Web
When I vacated apartment to purchase a home, XXXX XXXX ( complex ) charged me for costs associated with maintaining a pet in addition to retaining the {$300.00} deposit. During this time the complex was acquired by XXXX XXXX, a large firm with national apartment complex holdings. I paid the charges in full during the transition from XXXX XXXX to the acquirer, XXXX XXXX but the accounting systems between the XXXX did not account for all the payments made. I contacted XXXX at XXXX XXXX and the matter was resolved after getting harrassing calls and letters from XXXX XXXX, another collection agency. Subsequently and for a long period of time, XXXX XXXX ceased collection efforts on this previously paid debt. Now, recently they have apparently shifted collection efforts to yet another COLLECTION agency Alpha Recovery Corporation ( ARC ), XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, CO XXXX. ARC resumed collection activities on this paid obligation, calling my place of business and home and even my father 's home number in another state. I have written them and advised them to cease collection efforts, referring both to XXXX XXXX correspondence as well as that of XXXX XXXX the entity who has confirmed that the obligation is fully extinguished. Had XXXX XXXX proceeded with filing the claim on my renter 's insurance at the time, the charges would have been fully paid by the insurer. As a result, XXXX XXXX XXXX XXXX XXXX should in fact reimburse me {$720.00} in monies I paid as a result of them failing to proceed with filing a claim as requested.
07/17/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	GA 30033	Web
An apartment complex turned a debt over to Alpha Recovery Corp. I paid Alpha Recovery Corp {$1500.00} on XXXX XXXX, 2015 using a debit card. The transaction cleared my XXXX XXXX XXXX Checking Account on XXXX XXXX, 2015. The amount did not chargeback ( overdraft ). Alpha Recovery Corp began contacting me on XXXX XXXX, 2015 saying my bank reversed the transaction. This is not true. I provided Alpha Recovery Corp with : ( 1 ) a statement saying I authorized the transaction, ( 2 ) my bank statement, and ( 3 ) a letter from my bank. In addition, my bank spoke with Alpha Recovery Corp & myself on conference call. My bank informed Alpha Recovery Corp that reversing a transaction ( that is not an overdraft ) is impossible and was not done. Lastly, representatives from Alpha Recovery Corp are harassing me both at home and at work despite a Cease & Desist letter mailed on XXXX XXXX, 2015. Specifically, a representative named XXXX XXXX has repeatedly called my employer 's corporate office and the CEO. On XXXX XXXX, 2015 a female representative lied and said I paid with a XXXX XXXX and the money has been placed into my account. I do not own a XXXX XXXX. No funds have been placed into my account. I have proof of:1. The original bill2. Payment receipt from Alpha Recovery Corp3. A letter from my bank confirming ( 1 ) both the funds cleared and ( 2 ) the transaction was not reversed4. XX/XX/XXXX bank statement showing the payment to Alpha Recovery Corp5. XX/XX/XXXX bank statement showing the transaction was not reversed
07/06/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	DC 20009	Web
The company located at phone number XXXX keeps calling me and harassing me for collection of a debt owed by my deceased brother, XXXX XXXX XXXX who passed away in XXXX. I am his brother and I have nothing to do with his estate which was settled by his family. They have been calling me and harassing me for over three years. I first started receiving phone calls from an individual who identified himself as " Mr. XXXX '' who threatened to sue me and report me to the credit bureaus, etc. if I did not pay my brother 's debt. I called the XXXX 's office in XXXX XXXX where I live and the individual who answered the phone transferred me to another individual in his office who looked up " Mr. XXXX '' and the phone number and told me that this was just a fly by night collection agency who buys the the list of owed debt from companies that have trouble collecting the monies and then resorts to tactics such as calling and threatening family members to pay the debt. From what I was told, his company has also bought a number of " XXXX, XXXX, and XXXX '' numbers that automatically call out to individuals trying to collect the debt. I have been harassed by these individuals for three years now and I want it stopped and I am willing to take any legal action necessary to stop these people for using their deceitful tactics to collect money from other individuals who might have done their due diligence as I have in order to ensure that these individuals are identified as the frauds that they are!
07/14/2018	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MI 48346	Web
In trying to correct my credit due to an injury at work and illness that caused problems, I found collections accounts and one from XXXX XXXX XXXX with a balance of {$280.00}. I contacted them to validate the account, as I was unaware of it, so I proceeded to validate my info to prove my identity only to be responded with : " Thank you for verifying your information. Your account is currently being serviced by Alpha Recovery Corp. You can contact them regarding payments or any inquiries you may have ... '' I now proceeded to contact Alpha Recovery Corp to validate my debt that I still haven't been shown valid?! They responded with email and mail validation, so I called to pay off debt immediately. I was emailed instantly and later mailed a letter that the payment was given to satisfy account. I also asked if it was going to be removed from credit reports and show corrected information and was assured it would be. I have disputed with the three credit agencies due to the fact my reports STILL showing collection balance and open/ongoing re-aged?! Dispute results were : The company that reported the information has certified to XXXX ( others as well ) that the information is accurate. This item was not changed as a result of our processing of your dispute. I must note that this is being reported by XXXX XXXX XXXX? I did my part in correcting hardships and paying off debt, they should honor their part! This is harming me with home leasing/purchase!
11/06/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	TX 78108	Web	Servicemember
I 'll describe the recent call activity that took place today which was identical to the first situation that happened about two months ago with the exact same call representative. The gentlemen that called today, XX/XX/XXXX 2017, initially wanted to confirm my identity by asking for the last four digits of my social security number or date of birth. When I told him I was n't comfortable giving him my identity credentials his temperament immediately changed. He then asked why I was n't comfortable sharing my identification with him now, as opposed to two months ago. I told him because he refused to mention why he was calling in the first place. He also refused to identify himself. I then hung up the call and that 's when he overwhelmed my cell phone with at least 5 consecutive calls, back-to-back. That was before he already called 3 times before I answered the call. The incident two months ago was worst in all aspects of the conversation. He threatened to report me to all credit agencies and that he would eventually get what he needed out of me. He used extremely aggressive language and his tone was nothing less than hostile. After I hung up on him due to his verbal abusive rant, he then proceeded to call my wife and threaten her as well. She 's XXXX XXXX XXXX XXXX and answered her call during a meeting, where some of her colleagues overheard the gentlemen and suggested that she should end the call because it sounded like a typical " scam call ''.
06/03/2016	Yes	Credit card	Other	AZ 85281	Web
I applied for an XXXX XXXX Card online for less than perfect credit. I was told that they required further verification documents. Since i didnt receive an email from them i decided to call today. XXXX website is said to be financed by XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, XXXX XXXX. Today i called whom I thought was XXXX, to follow up and see which documents they required and was told that their other " department '' as stated by the representative will handle my call. When I asked the name of the company they stated XXXX XXXX XXXX XXXX. When I asked her if they were affiliated with XXXX she refused to answer the question. She then stated that my account is being serviced by Alpha Recovery Corp, XXXX. When I called that number they said they were a debt collection agency and were attempting to collect a debt. I informed them that I am working with Attorney XXXX XXXXXXXX XXXX Lawyers due to some incorrect and unlawful reporting for this specific account on my credit report. My attorney has made disputes through the credit agencies addressing the miss use of collection reporting by this company. So I feel that XXXX was a cover up company for XXXX XXXX ( Milestone ) who was trying to collect a debt through Alpha recovery and XXXX XXXX without providing validation of the debt as requested through my attorney and from my direct disputing through the credit agencies in the past.
12/17/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	NC 28227	Web
Due to Covid I was laid off and fell behind on a personal loan with XXXX in the amount of $ XXXX. I tried numerous times to work out an agreement with XXXX due to my unemployment circumstances. However, their method of providing assistance was granting a 3mth forbearance which included my monthly payments being higher once the forbearance ended. Needless to say I declined the assistance as it predatory and it would only put me further in the hole with them. My load ended up being delinquent and they turned it over to Alpha Recovery Corp . I worked out a settlement with XXXX for $ XXXX with the agreement of a letter sent from XXXX stating the account has been settled/satisfied for the agreed amount and closed with XXXX balance. I had to follow-up on three separate occasions for the letter and once I received the letter it stated the opposite with me still owing a balance of {$5500.00} and not reflecting account as closed and updated to the all three credit bureaus. I call XXXX and spoke with XXXX XXXXCollection Mgr. informing her the letter in question was not correct as it has incorrect information from what was agreed upon at time of settlement. Ms. XXXX stated the letter was drafted by their legal team and was correct. I'm filing a complaint with the AG 's office for unfair and deceptive practices by XXXX XXXX XXXX.
01/29/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	TX 76063	Web
XX/XX/2020 To whom it may concern : I would like to file a complaint against two collection companies, Alpha Recovery Corp, as well as XXXX XXXX XXXX. I received a letter today from this alpha Recovery Corp, in which they are claiming that I owe a collection debt from XXXX XXXX XXXX, in the amount of {$1600.00}, for an account ending in XXXX. I want to make it clear that I do not owe this debt, I did not owe XXXX XXXX XXXX any amount of {$1600.00}, if this is what they are claiming, this is not true. If this business has placed this fraudulent charge amount onto my credit files, I want all derogatory information removed, and I would like a letter on their letterhead showing that this has been done. I want this company to provide me with their license numbers and Registered Agent documentation. As well as proof that they are licensed to collect in my state. They are slandering my credit with this misinformation, and I want to consult with an attorney about that. Also, I want all communication from them to come from them to you, and you can contact me. Also the name as how they are writing it on this collection account is not my name, there is no hyphen in my name, and I want that corrected. I do not owe this charge amount, and I want my name cleared from it.
09/13/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MD 20772	Web
The loan that I have been sending money monthly was sold to this company XX/XX/2022 They started calling me all day all night. On XX/XX/2022 I talk to them, telling them that I was not working And he said well the amount you was sending the other company not gon na cut it with us! I was telling them that my husband was paying everything for me and I would see if he could send them more monthly and try to get a lump some together if he could get a loan. He was saying how about XXXX and I was saying Im not sure I would definitely talk to him and call you back.The he said hold on and the call was dropped.Then they started calling me again all times that night. And started again early morning.I called him back on Tuesday XX/XX/2022 to see if my husband could send a little more monthly while he applied for some loans to pay a lump sum, The guy started talking over me yelling this not how this works!!!! you just need to have your husband call me!! Good by!! Good by!!! And hung the phone up in my face .The company is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Ill XXXX ph XXXX. The company I have been sending payments to was Alpha Recovery Corp XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX ph XXXX here are my receipts
05/23/2023	No	Debt collection Payday loan debt	False statements or representation Attempted to collect wrong amount	TN 37921	Web	Servicemember
I had a debt from XXXX XXXX XXXX that went into collections and was contacted by Alpha Recovery Corp for the balance of {$1200.00}. I agreed to settle this debt for a lower amount of {$1000.00} in XXXX of 2022 and a payment plan was set up which was completed in XX/XX/2022. I have now been informed through my credit report that I owe a balance of {$360.00} to XXXX XXXX XXXX. Alpha recovery Corp has since been permanently closed and I am unable to obtain records through them. I have asked XXXX XXXX XXXX where the {$360.00} came from as this amount does not match my records. They were unable to obtain a breakdown of where the {$360.00} balance came from or how it was calculated. Instead, I was given another opportunity to settle the debt that had already been paid for {$100.00} stating this was the balance still owed per the settlement agreement. I have email correspondence from Alpha Recovery Corp outlining the initial settlement agreement and I have bank statements showing proof of my payments. I never received any correspondence from Alpha Recovery Corp or XXXX XXXX XXXX that this debt has not been paid or settled as agreed and the only correspondence I have received was through the credit reporting bureaus.
10/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 90012	Web
I have been contacted twice within a year by Alpha Recovery Corp for a sum of money Scram of California says I owe. I made timely payments while subscribed to the device and never heard anything more until years later when i got a call from Alpha Recovery. I 've never missed a payment on anything in my life. I did n't want to hassle with it last time so I just paid it in full ( {$130.00} ). Now, they are saying I owe that same amount again. I wish to dispute these charges as I do n't even understand where they are coming from and if there will be more another year from now. But the guy from Alpha just screamed at me and told me I had to pay it. He would n't tel me what my options were if I disputed the amount or requested more information on what this was in regard to. I do n't know how debt collectors work but this seems ridiculous. I do n't feel comfortable just handing over my credit card for some amount of money I have no idea how I owe. The threat of ruining my credit made me pay it last time but I ca n't just keep paying this amount every year not even knowing why and Alpha wo n't give me any information other than to yell at me and then hang up on me.
09/18/2018	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	FL 33460	Web
Today is Tuesday XX/XX/2018. I have a letter from Alpha Recovery Corp ( XXXX XXXX. XXXX XXXX, XXXX XXXX, XXXX, CO XXXX - XXXX ). I followed the directions written in their letter to satisfy my debt by going to their website ( www.alpharecoverycorp.com ). I followed the prompts and set up my payment for account # XXXX in the amount of {$740.00}. After the payment was made the site stated that if I wanted a receipt to call their number and ask for one, so I called the number as directed. After getting a agent on the phone she said that I couldn't have made a payment because they do not have my account. That is after I went one their site found the account and paid the amount in full. I told her this, she became rude, angry and transferred me to the manager. I told my problem again to the manager, the same result, however this time she just hung up. I still don't have my receipt for my payment. I called back a third time and left a complaint with the compliance manager of the company via voice message. I have not gotten a call back and still do not have my receipt. Completely unacceptable.
08/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MD 217XX	Web	Servicemember
Representatives from " Alpha Recovery Corp '', which is a debt collection agency, call me multiple times every day. I do owe a debt, however they are not following the terms that they have previously agreed upon, as they have not sent me all of the information regarding my debt. They claim to have a XXXX page packet from the apartment company who gave my information to Alpha Recovery, however, I still have not seen it, several weeks after first hearing about this debt. I have been hung up on mid-conversation, badgered about how safe this arrangement is, told that I should not get legal advice, and been told that my tone was unnacceptable when I simply asked for more information than what had been provided. I was willing to pay the amount required, they agreed date of, payment has come and gone, and still no paperwork from them. They also refused to conduct any of this business by email, stating " we ca n't do that '' I then received an email from them with a single page of information as an attachment. So they have mislead me, lied to me, and been very rude throughout all conversations.
05/03/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	GA 30005	Web	Servicemember
Alpha Recovery Corp is attempting to collect an erroneous debt on behalf of XXXX XXXX XXXX XXXX XXXX with XXXX XXXX XXXX XXXX as the original creditor for the account ending in XXXX and the balance amount owed of {$1600.00}. I previously disputed that XXXX XXXX XXXX, XXXX was not my creditor and that no debt was owed to XXXX XXXX XXXX, XXXX. Additionally, XXXX XXXX XXXX, XXXX was removed from my credit reports. Alpha Recovery Corp 's attempt to collect this debt is in direct violation of FDCPA. I dispute the entire balance pursuant to FCRA Section 623 ( a ) ( 1 ) ( C ), FCRA 623 ( a ) ( 2 ) ( B ), and FCRA 623 ( a ) ( 5 ) ( A ). Pursuant to FDCPA Section 809. Validation of debts ( 15 USC 1692g ) requires validation of debt before reporting information on my credit file. I hereby further dispute the account ending in XXXX with XXXX XXXX XXXX XXXX and the balance amount owed of {$1600.00}. Wherefore, XXXX XXXX XXXX, XXXX is not my creditor and no debt is owed to XXXX XXXX XXXX, XXXX. I had no prior lender relationship for the account ending in XXXX with XXXX XXXX XXXX XXXX
10/03/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	AZ 85718	Web
I got a call at my place of business, she did n't tell me her name only where she was from. When she asked if I would take the settlement, I said I could n't and I could pay a certain amount a month she began to harass me saying they wo n't accept my offer, they only will accept if I take the settlement amount. I informed her I have too many medical and other bills I am paying at the moment, and I have no other choice. She then proceeded to tell me I have a full time job, and that none of my other bills were important or even existed. She than harrassed me stating she would make sure I 'll never be able to rent a place ever again, and that she will submit my claim as " denial of payment '' when I tried to start and make a payment right then, just because I could n't make all of it at that exact moment.She used obscene language and threatened to make my life XXXX for not paying the entire amount. I was at work, this was in front of my boss and my coworkers. It was completely rude, and she had no right to call me at my place of business and speak to me the way she did.
06/23/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	OR 97203	Web
Good Afternoon, I am filing a complaint on Alpha Recover Corp for contacting me illegally pertaining to my siblings debt. They called me this afternoon, at work, telling me that it would be in my siblings best interest if I provided them information of where my sibling was. They have been contacting my sibling so they already had my siblings information. I then asked followup questions and they provided me their companies name ( https : //www.alpharecoverycorp.com/ ). It 's clear from their website that they are a debt collection agency. My main complaint is a concern of how they received my personal cell phone number. It is unclear how they got it and I 'm deeply concerned of how they are obtaining other family members information. I confirmed with my parents that they were also called. So they are working down some sort of a list that they did not get permission to have from the actual individual being contacted. Debt collectors have legal requirements to meet and after reviewing I believe that this company is acting outside of those bounds.
07/13/2018	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Contacted your employer	MA 01906	Web
On XX/XX/2018 while at work, I received two calls from a gentleman at Alpha Recovery Corp in XXXX, CO at work. He also dialed a colleague at my place of work and requested to speak with my manager or supervisor. This gentleman also called my cell phone repeatedly the very same morning. When I finally got to my desk and answered his harassing calls, he would not tell me where he was calling from he simply stated " XXXX '' and was asking me to verify my husband 's information. When he called MY place of business he actually asked for my husband who does not even work here. I asked him kindly to remove my work telephone number from his records, which he did not say he would. I then I asked him to send us documentation of what he was looking for and he said that he would not. I feel as though he had a very argumentative/threatening nature right off the bat and by calling colleagues asking to speak my supervisor and Human Resources for my HUSBAND who does not work here. It's a tactic used to intimidate.
08/23/2017	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NC 28027	Web
I am receiving numerous calls every day attempting to collect a debt, leaving messages on the answering machine that are overheard by my roommate. After leaving such a message on the answering machine XX/XX/XXXX at XXXX XXXX EST the collection rep then contacted my youngest sister on her cell phone, on XX/XX/XXXX at XXXX XXXX EST " and inquired about a possible new contact phone number if she could have said contact number ( request was denied ) then inquired of my employment status asking for the company name and telephone number ( was told that I did not work, the representative responded negatively with a XXXX XXXX ). In fact I have been receiving Social Security XXXX since XX/XX/XXXX. According to The Federal Fair Debt Collection Practices Act, " collectors may not tell another person, other than your attorney or spouse, about your debt. '' This Collection Company maliciously and with disrequard violated my consumer rights by discussing my debt with a third party.
01/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 90280	Web
I am victim of identity theft and fraud. There were several personal and business ; credit cards and loans applied on my behalf from an businessman who said he was helping me find a house for purchase. Suspect name XXXX XXXX, he is in jail at XXXX County, for other fraud charges. He opened a corporation under my name in which I did not give consent. The accounts opened were : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX ( loan & credit card ), XXXX XXXX ( loan & credit card ), XXXX XXXX, XXXX XXXX, XXXX, and I don't know if there are other accounts opened under my name. I have checked my credit report and has dropped significantly to 500s because of the delinquent accounts. I have several hard inquiries in which I did not give consent or had no knowledge. My husband, my son, and other family members are victims of XXXX XXXX identity theft and fraud. I do not speak English, only XXXX. My son is assisting me with translation.
01/31/2018	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	VA XXXXX	Web
I received a phone call at XXXX XXXX est, by alpha recovery group on behalf of XXXX. I asked what this is in regards to ; the first gentlemen would not tell me prior to verifying my identity and then hung up once i asked again what this was in regards to. I called back to try and figure out what the was in reference to. Then, second lady did the same thing and hung up once I asked who this was and what it was in regards to : both were extrmely rude and abusive, yelling and telling me I dont know what Im talking about. I called back and reached a lady by the name of XXXX XXXX : she refused to tell me who she was until I verified my identity, even though all three times I stated I was the person they were looking for. They would not proceed until I gave my personal information. After I asked why they were calling so late, she proceeded to get rude as well ; yelling and harassing me the entire time.
08/06/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 782XX	Web
I received a call on my cell phone by a person who identified herself as XXXX XXXX. XXXX XXXX then read my date of birth and last XXXX of my social security number to me. She did not ask me to verify it. I asked to speak to a supervisor. The supervisor name that I spoke to was XXXX XXXX. The supervisor went on to do the same thing. She provided me with the last XXXX of my social security number and date of birth. I explained to her that this was a violation of my personal rights. She could have provided my information to anyone. Now anyone that answered the phone could be applying for credit under my name. I explained to her repeatedly that to apply for a credit card many companies only ask for your date of birth and the last XXXX of your social security number. The supervisor states that what she had done was completely legal. Giving my information out over the phone is completely ok.
02/25/2016	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	MD 21225	Web	Servicemember
XXXX XXXX XXXX , XXXX. sent a " XXXX XXXX XXXX '' notice on XXXX/XXXX/XXXX for a settlement agreement which I replied to on XXXX/XXXX/XXXX. I called and gave my XXXX XXXX XXXX XXXX information for the full settlement payment of XXXX from the $ XXXXon acct no. XXXX. On XXXX/XXXX/XXXX, I received a notice from Alpha Recovery Corp for the same account attempting to collect the full amount. I called XXXX and the representative stated that the account was settled but then referred me to their account support but gave me a different account of XXXX to refer to. The rep from the account support stated that the debt was not resolved because of a bad check which was inaccurate because the fund were available per my bank statements. Now, two years later, Alpha is attempting to collect {$460.00} and threatens to obtain a judgment when the account was agreed and settled.
09/09/2020	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	TX XXXXX	Web
I have been paying on a past due account ( XXXX XXXX ) to Alpha Recovery for over 1 yr already and every time they try to settle with me and I tell them I cant they get very upset. The representative XXXX XXXX is very unprofessional and rude on the phone. She contacted me on XX/XX/2020 at XXXX XXXX and wanted for me to settle my past due account and I told her I cant but that I can continue paying the {$75.00} I have been paying for over a year and she said no and started yelling at me. She said you owe {$1600.00} and I need you to send payment immediately to them. She did not let me speak, she just yelled over me and said that if I wasnt going to send the entire balance then she was going to call me every day and also threatened to call my job. I have been paying them monthly and I dont think its right for them to harass me.
04/24/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 34986	Web
Today, I am at work, unable to answer my personal phone. I see an alert that a phone number XXXX has called and left a message. Immediately after I get a phone call at my job from the same number. I answer my desk phone, the caller identifies himself as XXXX XXXX, does not give a company name, and will not answer me when I repeatedly ask what this is regarding. He finally says it is a personal matter, I reply than this is not the place to contact me and end the call. He then dials my mother and sister. My sister calls me upset, saying a man named XXXX XXXX is looking for me, he sounds very militant, would not tell her why he was calling, and is adamant that it would be in my best interest to contact him. He did give her a company name of Alpha Recovery and a different number than what he is calling from of XXXX.
04/15/2020	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NY 11224	Web
The collection company place a collection on my credit file before sending me a ( 30 ) days Notice. I call them last month to removed the collection from all three credit bureaus and told them i moved to a new address so they can send me the 30 days notice to the new address, I just received the notice on the XX/XX/XXXX. I call them to send me a validation letter and sign contract between they and the original creditors as proof for them to collect the debt from me and they said they will not send me anything else and the collection is going to remain on my report and there is nothing I can do about it. I told them that the government said that all collection are on hold for the next 90 days because everyone is worry about their life right now and need time to pay off any debts.
01/09/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	IN 46544	Web
I received a letter from Alpha Recovery Group regarding a debt from XXXX XXXX XXXX with a description of debt being XXXX. I wrote a letter requesting a copy of the accountholders agreement to verify the debt which I would have signed back to Alpha Recovery Group within the 30 days.40 days come and went and I never received a response. At this point I figured they could not supply the required documentation and left it alone. As of XXXX XXXX 2016, XXXX XXXX XXXX has now requested a summons from the court in order to solicit a judgment against me for this unverified debt for which the agency they hired failed to answer the requested letter I sent. According to research this tactic is how they get judgments against consumers which can negatively affect there financials.
12/22/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Card opened as result of identity theft or fraud	OH 441XX	Web
earlier in the year my ID and social was stolen out my car and my purse was trashed, i didnt think that they would use any of my information until i started getting letters in the mail saying i owe money ( {$2000.00} ) and ( {$120.00} XXXX XXXX XXXX they took out payday loans in my name XXXX XXXX & some app named XXXX XXXX? and getting XXXX letters from prepaid cards in the mail. to clarify i ONLY have XXXX XXXX XXXX. any other bank listed is not me. please help me im just so shook up because im only XXXX i dont want them distributing more of my information and ruining my credit. or them potentially making me go bankrupt. im really worried.i have the letters from XXXX XXXX in person, my parents told me the best option was to contact you guys. thank you.
07/09/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CO 80012	Web
I have been contacted by Alpha Recovery Corp. claiming I owe them {$4300.00}. I have been repeatedly harassed by them despite making it clear I do not owe this debt. I legally vacated my Apartment in good standing. Under Colorado state law I am entitled to request they cease contacting me and have not done so. I informed XXXX I was vacating on XX/XX/XXXX due to their breach of lease by failing to address basic maintenance issues, filth and allowing the energy company " XXXX '' to monopolize the parking, idle at all hours and engage in work and staging activities by their hundreds of employees occupying the building. On XX/XX/XXXX without prior noticed they illegally entered my apartment and locked me out.
03/29/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 30294	Web
My husband set up a payment arrangement with a recovery company name XXXX XXXX, Alpha Recovery or something similar for XX/XX/XXXX in the amount of {$640.00} on XX/XX/XXXX. They were very rude and trying to force him to make a payment that day after he told them several times that he could not. The payment was not made on the XX/XX/XXXX due to insufficient funds. A lady from the company called me on XX/XX/XXXX and requested the payment from me in a very rude & demanding manner. I told her that I was unaware of the conversation between my husband & their company so she should talk to me in a more calm and respectful tone. She started yelling and talking crazy to me so I disconnected the line.
04/08/2020	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 92673	Web
Alpha Recovery Corp called me and stated there was a debt for apartment lease that was delinquent. I had no proof of debt and asked for documents which I still do not have. I offered to negotiate anyway as I co signed for family to live there. Once I offered to negotiate I was called at inconvenient times, called after I issued cease & desist on a few occasions. I've been threatened, harassed and I am tired of this treatment. I explained to them through email that I would be making complaints and also litigating the matter if it didn't stop which they still continue. Please help me, get this business of my back please. My wife and I are shaken and unsettled which has created much stress.
05/14/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 34997	Web
A company named XXXX XXXX, XXXX from XXXX That went out off business for falsely billing XXXX and was raided by the XXXX. Has a Company Called Alpha Recovery there address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Phone number XXXX. They are trying to collect {$1400.00} Saying that a mental heath doctor ordered Labs. I called the mental health doctor and they said they never order labs for me and they don't ever order lab work he is a mental health councilor. Here is a Link backing up my information its a story of how and what happened at confirmatrix XXXX XXXX XXXX -- XXXX And here is a link to some one else having the same problem with the same company XXXX XXXX XXXX XXXXXXXX
06/09/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	NY 141XX	Web
I called to settle the account out, the collector offered me a settlement around 2700. He put his manager on the phone who then offered a higher settlement because I was n't willing to pay within the next 3 weeks. I was offering the settlement byXX/XX/XXXX He told me that I was going to be a noted as a refuse to pay. I tried to explain to him that I was willing to pay the XXXX that was offered by XX/XX/XXXX. I then requested a settlement offer in the mail, he then told me no and that the company already sent me mail regarding this. He then told me if I was n't willing to pay inXX/XX/XXXXI 'm a refuse to pay. I told him I 'm willing to settle in XX/XX/XXXXand I would call back.
10/22/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	FL 32507	Web	Servicemember
I have an outstanding balance of approximately {$1000.00} XXXX. I committed to pay for it. I am currently jobless and it's hard to pay the smallest amount. I call this company to let them know and they are bashing my process. They tell me getting a debt consolidation is a bad idea. They also say I have funds that I'm not releasing. They said I didn't intent on paying the account off. They also involved my wife saying her being in the military in debt is a bad look. There's much more. The line was recorded on both ends. I felt very harrassed and so did my wife as she was there listening with me. I have never been been this disrespected by a debt collector.
07/07/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 77396	Web
Alpha recovery group is claiming that 2 accounts were opened on XX/XX/2018. I have disputed this accounts validity with Alpha Recovery and the results came back as verified with XXXX. However, this is not my account and I have never received correspondence via phone, email or mail from Alpha Recovery stating that a debt was owed to them. This in itself was a violation of my consumer rights because it did not allow me to dispute the validity of these accounts before being reported to XXXX. In response to the XXXX dispute, I was sent a settlement letter via mail. They did not send me validation of the accounts in question as requested.
12/31/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	WA 98106	Web
I have a credit alert on my credit and a bill for {$8900.00} from Alpha Recovery Corp popped on my credit. I called and I spoke XXXX XXXX and her supervisor XXXX XXXX and confirmed that they had the wrong person, by way of social security number and date of birth. The last four of the social are similar but the full social is not mine. I put a dispute through XXXX and with Alpha Recovery Corp and they are fighting me on it. Please help me to clear my name with this company thank you. When I spoke to them they mailed me a copy of the rental application ... The information attached doesnt belong to me. I have attached the application.
12/29/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 622XX	Web	Servicemember
i received a letter from Alpha recovery group attempting to collect on an unknown debt. They have failed to provide me with : Agreement with the creditor that authorizes you to collect on this alleged debt The agreement bearing my signature stating that I have agreed to assume the debt Valid copies of the debt agreement stating the amount of the debt and interest charges Proof that the Statute of Limitations has not expired Complete payment history on this account along with an accounting of all additional charges being assessed Show me that you are licensed to collect in my state ; and Your license numbers and Registered Agent
07/10/2018	Yes	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was result of identity theft	MI 48390	Web
I received an initial demand letter XX/XX/18 from alpha recovery Corp. They had already begun calling me on XX/XX/18 before i had ever received their letter. Had i known what this was pertaining to i would have advised them it was not my debt. They were threatening and rude. Someone else used my social security number to obtain this loan. They called my parents and they were harassing and threatening. I do not owe this debt and I requested well communication be written through their website. I submitted in writing through there website a dispute. I expect this matter to be resolved.
05/30/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	NC 27858	Web	Servicemember
The original debtor, XXXX XXXX sent the account to collections with XXXX XXXX. After being sent to collections and being disputed XXXX XXXX completed an investigation and found that the account was in fact fraudulent/opened as a result of identity theft. I received a letter from the original debtor that I am not to be found responsible for any previous or further balance on this account and sent this letter to XXXX XXXX. XXXX XXXX continues to report this collections account on my credit and has not responded to my letter about removing it.
09/20/2017	Yes	Debt collection Auto debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	FL 34207	Web
I am not disputing the amount of money i owe. Three ( 3 ) times i have set up a payment plan on their website. Each time they never took the funds. I am writing this complaint to get them to stop calling my grandmother who is hard of hearing and gets very agitated when being spoke to rudely on the phone. I have already asked them once to stop calling my grandmother, but they continue to do so. I just ask that they deal with me and stop harassing my XXXX old grandmother.
10/13/2017	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	LA 701XX	Web
Received repeated phone calls from XXXX from XXXX XXXX. I spoke with a female representative told her I was unable to pay. After that I received a phone call almost every day. So I blocked that number. On XX/XX/2017 at XXXX XXXX from XXXX. A male called my phone, after confirming who I was I continued letting him know I had already spoken with someone. He told me just because I speak with someone does n't mean it goes away and because of me doctors don '' t get paid.
01/28/2016	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	KY 427XX	Web
collectcion company calling me multiply times about my debt ..whitch i tryed to explain im un able to work due to disability..they wouldnt let me talk ..they kept trying to get me to sell something to pay my debt..called me a dead beat they dont understand i cant pay if dont have it ..had to sign up on XXXX XXXX ... i have nothing to sell im broke period..but keep telling me i need to pay my debt stop being a deadbeat..tryng to say what i owe an dont owe
01/04/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 32907	Web
A leasing company in XXXX Colorado forced me to sign in to a visitorlease that only lasted a month and all visitors were supposed to fill it out. While visiting a friend at his apartment complex. When I signed the paperwork so I could park my vehicle at the property without it being towed away. Come to find out the paperwork they MADE me sign was attaching me to the actual lease and now are charging me for 4 months of a lease. I was there for a week.
12/29/2015	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	NY 11570	Web
This Company Alpha Recovery is trying to collect a debt from a credit card, i agree to pay and start making payments in 4 weeks because i am in financial problems, person on the phone call in every day 6 times to my cell phone and 3 times to my work phone, even after i ask to please do not call to my workplace. Person in the phone introduce himself as a XXXX XXXX, called today and start yelling me to get the money today one way or another
01/26/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92083	Web	Servicemember
I revived a call from Alpha Recovery Corp saying that they had to speak to me about personal matter to collect debt. When I called back, they asked for my birthdate before they could give me any info. I did not give them such information because I have no debt owed to my knowledge that should be going to collections. I believe this is a scam and they are trying to collect peoples information so they can attempt to collect money.
07/29/2019	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	RI 02840	Web
The Company is in violation of the Fair Debt Collection Practice Act, 15 USC 1692g a law that is supposed to be enforced by the CFPB. When they began harassing me over debt, I looked up their corporate address online and mailed a copy of the attached letter. They have failed to comply with the request in the attached letter made under the Fair Debt Collection Practice Act, 15 USC 1692g.
05/18/2015	Yes	Debt collection I do not know	Communication tactics Called after sent written cease of comm	WI 53207	Web
I received harassing voice mails on my cell phone and office phone on XXXX XXXX, 2015. Immediately afterward, I looked up the caller ID and traced it to a debt collection agency. I emailed the customer contact listed on their website with a written cease of communication notice. On XXXX XXXX, 2015, the caller again reached out to me on my cell phone and on my office phone.
12/29/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 191XX	Web
Alpha Recovery XXXX continues to harass me and my family with phone calls, disregarding written directives from me to immediately cease and desist. It was confirmed that the person whom they seek is someone else. I emailed them in XXXX 2016 and again, in XXXX, after continued harassment. The calls from Alpha are stressing out my elderly mother, exacerbating her ailments.
01/26/2018	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted your employer	VA 22191	Web
On or about XXXX XXXX, 2018 I was contacted at work by a rep from Alpha Recovery. Her name is XXXX XXXX. I had asked her not to call me at work. I also found out she had called my parents, my brother and my sister in law. Even though I have blocked her number I can still receive voice mails. When I do not respond is when she calls my place of employment.
12/04/2016	Yes	Debt collection Credit card	Communication tactics Called after sent written cease of comm	OH 450XX	Web	Older American, Servicemember
I recently sent a cease and desist communication to Alpha Recovery XXXX ... I explained my situation to them ... pertaining to my current health situation and that in no way shape or form that I have means to pay..please do not contact me again ... received communication again pertaining to this same situation..going you can help rectify this problem ...
01/20/2016	No	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	NY 11217	Web
Alpha Recovery Corp. has contacted family members on their personal cellular phones to discuss debt collection of my personal debt. When they have been successful in contacting my family members, they have threatened and harrassed them. They have also left threatening and harrassing messages on my personal home phone line and cellular phone.
01/12/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Called after sent written cease of comm	NY 11692	Web
XXXX XXXX employed as a debt collector with ARC ( XXXX ) calls my job and home XXXX times a day. I have verbally and in writing asked that he stop as I will contact them when I am able to negotiate a settlement. This is calling negative attention to me at my workplace and disturbing my home life. Kind regards, XXXX XXXX
03/14/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	FL 341XX	Web
While most state harassment laws do not require the victim to formally request the harasser to stop, some documentation goes a long way in establishing your displeasure with the offender 's actionshence the cease and desist letter. ... A cease and desist order is given by a judge to order a person to stop a certain act.
12/14/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	TX 76180	Web
I have contacted Alpha Recovery Corp and disputed this debt for {$1200.00}. They sent a statement on XX/XX/17 from XXXX XXXX, whom I do not have an account with. I have requested documentation of a signed agreement, payments made, and anything that can be of use to law enforcement as we investigate fraud.
03/14/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	NJ 07601	Web
On XX/XX/XXXX at XXXX pm, I received a call from Alpha Recovery Corp at XXXX. They are the THIRD debt collector to call me in 12 months seeking payment of a {$500.00} debt from XXXX XXXX retail store. The 2019 debt was filed as FRAUD. The fraud claim was told and shared with three debt collectors.
03/23/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	LA 704XX	Web	Servicemember
Insurance company paid the contractual amount. They later sent them a statement telling them the amount was paid and that I owed a XXXX balance. I have a copy of this letter ( sent by XXXX XXXX ) complete with the electronic transfer amount, numbers, etc. Now I am being hounded by debt collectors.
11/15/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OH 45342	Web
I get a call on my desk line every few days from XXXX with a recorded message for " XXXX XXXX ''. No one by that name works with our company, nor do I have any idea who this person is. I emailed the company to ask them to stop calling and leaving messages, but the email bounced back.
02/12/2021	Yes	Debt collection Credit card debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	NY 10314	Web
My debt was with XXXX XXXX XXXX i.owed money to the card.they transferred it to alpha recovery or the bureas i made a settlement with them and paid it off its still shoeing on my report I owe XXXX XXXX XXXX and the bureas not true. Ita all been paid I would like it off my report.
03/09/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	GA 310XX	Web	Older American
I have informed Alpha Recovery Corp that this debt does not belong to me via letter and dispute. I continue to get calls and mail about this debt. I have asked them to verify the unknown debt and they have not. I am on social security and can pay I debt that is not mine.
03/09/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 78227	Web
I have recently received two notices regarding medical bills that should have been paid by my insurance provider XXXX. I wish that the following agencies cease and desist in trying to collect on these debts as they are not valid : 1. XXXX 2. Alpha Recovery Corporation
08/02/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 945XX	Web	Servicemember
Alpha Recovery Corp. calls all day long during my work hours. Ive asked them to stop calling and send all correspondence through mail. Theyve begun to call my job and now my manager is involved because the woman said it was an emergency. I need them to stop calling.
12/29/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 95219	Web
Hello, I am not sure if this is a system glitch but I have made several attempts to reach Alpha Recovery Corp . They recently placed an account on my credit that was already paid. I have been denied financing because of the error. I can not reach them
10/17/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	OR 97223	Web
This is the second time I pay for this account. The company wont send me a letter saying that the account was settled and closed. They still sending me send message to call them and I call and they transfer me and no one send me the letter
08/16/2017	No	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	VA 220XX	Web
On XX/XX/XXXX I received a warrent of debt letter when trying to call the lawyer I was connected to the debt collector they are impersonating a law firm the debt collector is XXXX XXXX XXXX this account has already been charged off
10/29/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OR 97008	Web
Alpha Recovery Corp contacted me on XX/XX/22 regarding an alleged debt. I responded the same day with a written letter requesting additional information. Alpha Recovery Corp has failed to respond to my letter.
08/11/2020	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 630XX	Web
Alpha Recovery Corp XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, CO XXXX Did give out my personal information ; date of birth, last four of my social security number, on a recorded line, without properly identifying.
08/05/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 78626	Web
XXXX XXXX XXXX has not removed themselves off my credit XXXX XXXX has removed the original collection and now another collection company is bothering me via mail
09/10/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 17050	Web
They keep calling me at work, my cell phone, my family, and friend. They call many times of day. I do n't want to lose my job over this. They threatened my son.
09/14/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 76134	Web
This debt is not mine.. I do not have any recollection of this debt nor have I ordered from these people this needs to be deleted immediately.
10/28/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AL 35805	Web
company has made repeated calls & have not sent a debt validation letter Stop this company from harassing me
08/31/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NC 27612	Web
Using an auto-dialer to call my cell phone. When I answer, no one is there
02/18/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	VA 20164	Web
They are calling me everyday about family member debt.
05/27/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TN 37207	Web

05/13/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	IL 60422	Web

02/18/2022	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	MS 38930	Web

02/14/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 957XX	Web

01/31/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 76112	Web	Older American

11/18/2021	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	TX 76131	Web

11/15/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30012	Web

09/20/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30012	Web

09/08/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	AZ 85225	Web

06/17/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 32835	Web

04/20/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	IL 60643	Web

04/06/2021	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	CA 96003	Phone

03/29/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 78701	Web

02/23/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	SC 29061	Web

02/15/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	FL 34239	Web

02/11/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	WA 98092	Web	Servicemember

02/10/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ID 83404	Web

01/30/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	CT 06082	Web

01/29/2021	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	CA 92261	Web	Servicemember

01/06/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 11210	Fax

12/23/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	FL 33408	Web

09/30/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94085	Web

07/09/2020	Yes	Debt collection Private student loan debt	False statements or representation Attempted to collect wrong amount	TX 76040	Web

07/07/2020	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	GA 31820	Web	Older American

03/10/2020	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	FL 34119	Phone

02/26/2020	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	MO 63033	Web

02/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	IN 46375	Web

01/30/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	WA 98203	Postal mail

01/02/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33189	Postal mail

12/31/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CO 80239	Web	Servicemember

10/31/2019	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	CO 80022	Referral

10/23/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IL 60643	Web

10/10/2019	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NH 03301	Web

08/26/2019	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	WA 98042	Web	Servicemember

08/13/2019	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 92260	Phone	Older American

08/12/2019	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NJ 08536	Web

07/09/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 33414	Fax

06/05/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Old information reappears or never goes away		Phone

05/18/2019	Yes	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	OH 43123	Web

05/16/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 92108	Postal mail

04/11/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 45246	Web

03/16/2019	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	NY 13367	Web	Servicemember

02/07/2019	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	PA 18301	Web

12/21/2018	Yes	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	CA 94954	Web

12/11/2018	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	NY 11236	Phone

09/06/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 32703	Postal mail

08/02/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	LA 70577	Web	Servicemember

07/14/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33137	Web

06/29/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 77627	Web

06/13/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30707	Web

05/25/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language		Phone

05/16/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NC 28278	Postal mail

04/30/2018	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	OR 97140	Web

04/24/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls		Phone

04/06/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 37343	Web

04/04/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CT 06040	Referral

02/23/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	WI 53205	Web

01/25/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MS 39531	Web

01/06/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 28110	Web

01/06/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 78249	Web

11/25/2017	Yes	Debt collection Auto debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85737	Web

11/07/2017	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	TX 77354	Web	Servicemember

10/30/2017	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	IL 61776	Web

10/27/2017	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	NY 10030	Web

10/26/2017	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	DC 20009	Web

10/24/2017	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	MN 56007	Web

10/05/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	AZ 85260	Postal mail

08/11/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MS 38965	Referral

08/07/2017	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	CA 92078	Phone

07/24/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97123	Referral

06/26/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	PA 18643	Web

06/02/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	OH 44107	Postal mail

05/03/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	LA 70820	Web

04/25/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	LA 70820	Web

04/20/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	OR 97038	Referral

04/14/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Called after sent written cease of comm	NM 87110	Postal mail

03/25/2017	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	NJ 07601	Web

02/23/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	LA 70601	Web

01/11/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NY 10002	Postal mail

01/04/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	GA 39823	Web	Servicemember

01/03/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 95919	Phone

12/29/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 78250	Phone

12/06/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	VA 22182	Web

10/26/2016	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	RI 02889	Web

10/19/2016	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	NM 87107	Web

09/26/2016	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt resulted from identity theft	PA 19131	Postal mail

09/09/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 33178	Web

08/04/2016	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	LA 70752	Web

06/08/2016	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	VA 23702	Postal mail

03/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NY 10580	Referral

02/05/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	NY 10954	Web

10/29/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	FL 33417	Referral

09/16/2015	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	IA 50208	Web

09/10/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	OR 97471	Phone	Servicemember

08/27/2015	Yes	Debt collection Medical	Taking/threatening an illegal action Attempted to/Collected exempt funds	NY 10303	Web

08/19/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CO 80909	Phone	Servicemember

07/22/2015	No	Credit card	Other	NY 10803	Web

07/20/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Indicated committed crime not paying	IL 60188	Web

06/30/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 90039	Phone

06/29/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	NY 11427	Web

06/24/2015	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	OH 44256	Postal mail

06/22/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	TX 75067	Web

05/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Called after sent written cease of comm		Postal mail

05/21/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	CA 94605	Web	Servicemember

05/01/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	PA 17331	Postal mail

03/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 93551	Web

03/03/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	WA 98360	Web	Servicemember

02/26/2015	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	CA 92691	Web

02/10/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	AZ 85296	Postal mail

02/06/2015	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	SC 29445	Web

02/05/2015	Yes	Debt collection Credit card	Communication tactics Called after sent written cease of comm	NY 10803	Web

01/29/2015	Yes	Credit card	Delinquent account	AZ 85027	Web

01/12/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	OR 97865	Web

12/22/2014	No	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	IL 60005	Web

12/18/2014	No	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	FL 32082	Web

12/11/2014	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	CA 90274	Postal mail

12/04/2014	Yes	Credit card	Delinquent account	FL 32303	Web

11/26/2014	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Keep getting calls about my loan	MI 48813	Web

10/30/2014	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	NJ 07305	Referral

10/13/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	CT 06405	Web	Servicemember

09/30/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	CT 06405	Web	Servicemember

08/22/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 92201	Web

08/12/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CO 80002	Web

07/22/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MA 01602	Web

07/16/2014	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	KS 67212	Web

07/07/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	IN 48806	Postal mail

07/03/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	OR 97502	Phone

06/30/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NC 27530	Referral	Older American

06/23/2014	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	KS 67870	Phone

06/18/2014	Yes	Debt collection Non-federal student loan	Disclosure verification of debt Not given enough info to verify debt	VA 23801	Web	Servicemember

06/04/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	IL 60656	Web

05/29/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77836	Web	Servicemember

04/29/2014	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	AZ 95825	Web

04/26/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77048	Web	Older American

04/14/2014	Yes	Debt collection Non-federal student loan	False statements or representation Attempted to collect wrong amount	CA 90015	Web

04/09/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	CA 93225	Phone

04/04/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	FL 32204	Web

04/04/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	FL 32204	Web

03/25/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	TX 77230	Web

03/08/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77043	Web	Servicemember

03/06/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	FL 33065	Web

02/27/2014	Yes	Debt collection Non-federal student loan	Improper contact or sharing of info Talked to a third party about my debt	UT 84157	Referral

02/26/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Sued w/o proper notification of suit	OH 45410	Web

02/11/2014	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	GA 30106	Web

01/23/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	WA 98466	Web

01/21/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 18067	Web

01/08/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	CA 95403	Postal mail

12/18/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	SC 29624	Referral

12/13/2013	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	SC 29125	Web

12/11/2013	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	FL 33704	Web	Older American

12/02/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CT 06119	Web	Servicemember

11/07/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	VA 22405	Web	Servicemember

10/18/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	TX 76202	Web

10/12/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	MS 38824	Web

10/09/2013	Yes	Debt collection I do not know	Communication tactics Called after sent written cease of comm	CO 80205	Web

07/18/2013	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	MA 01095	Web