| 12/21/2023 |
Yes |
- Student loan
- Federal student loan servicing
|
- Dealing with your lender or servicer
- Received bad information about your loan
|
|
Web |
Older American |
|
I have a student loan through XXXX and I was in the process of restarting my loan payments. I called the number for XXXX and I was connected to a company called Allied Enrollment and I thought that I was dealing with a company that was affliated with XXXX and that my student loan payments would be credited to XXXX. A few weeks ago Allied called me and advised me that they would need access to my XXXX account. I advised them that if they are affliated with XXXX that I should not have to get them access. They already debited XXXX months from my bank account in XXXX and XXXX for XXXX. I did not feel comfortable about the situation so I told I would not give them access to my XXXX account. I recently received email from XXXX that advised me that they had not received any payments toward my loan. I want the company to refund my payments since they do not represent XXXX
|
| 07/24/2023 |
No |
- Student loan
- Federal student loan servicing
|
- Dealing with your lender or servicer
- Received bad information about your loan
|
|
Phone |
Older American |
|
|
| 06/14/2023 |
Yes |
- Student loan
- Private student loan
|
- Getting a loan
- Fraudulent loan
|
|
Web |
|
|
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