Alliance Recovery Group CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
02/04/2021	No	Debt collection Auto debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 76137	Web
I received a call from XXXX VM stated my name and stated they were moving forward with 2 complaints against me on the VM> i called the number back because it was just a recording. spoke with a lady there who stated they were filing charges against me for theft of services and breaking a contract. she said they were alliance recovery. I explained to her that they are the 5th agency calling me about this debt and i told her it was paid to another agency in XXXX. I told her to Cease and Desist all communications with me as they are lying about the date of charge off and threatening to charge me with these " crimes '' she stated she would remove my number. then today same number called. same VM was left. i called back again and a lady named XXXX XXXX answered. i told her i just received a call. she stated let me get someone who can help you. she then transferred me to a man that answered and was immediately very intimidatingly. He said what do you want. I stated well I just received a call from here and he interrupted me saying. I didn't call you. I stated well your company did. he stated i see we have already talked to you and you refused to pay so we are moving forward with filing these charges against you so what do you want. i stated you yall called me. he stated no I didn't call you and you have already told us you aren't going to pay then he hung up. i called again talked to another woman and i told her what had just happened and that I wanted my number removed because of how they were treating me and how i had already asked for a cease and desist. she hung up. i called 3 more times and and they would answer and hang right up. on the 4th time a woman said. Lady we removed your number and hung up. i feel very threatened by what they did to me and my XXXX and XXXX XXXX was through the roof. they keep doing this to me over and over.
02/15/2021	No	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	VA 22601	Web
A company called alliance recovery called stating i owed XXXX dollars for a loan in 2013 and they were takingme to court for XXXX dollars. The company said the name of the company I owed was XXXX XXXX.. I have never heard if this company nore have I ever took a loan from this company. I asked the gentleman his name he would not give me it I asked what was the address and phone number to the so called company that I owed this money to. He could not give me any of this information. I continued to ask what the address to his company was and he would not give me that information as well. When I told him I have paid off all debts and had receipts if the company I took a loan out for he started calling me a XXXX and a XXXX and said he was going to keep calling my phone until the company closes for the day.. he then turned around and called my phone 7 times after the call. I called back and spoke with a so called supervisor and he said he can't help me with any of the information I was asking the other gentlemen for and I can go to the court on my court date on Thursday.. keep in mind I haven't been subpoena to go to any kind of court date.. im pretty sure this call is a scam. And would like to report this so some one who doesn't keep track of their finances falls for this trap and ends up losing money that is truly not owed to someone The phone number and name for this company calling me was called alliance recovery and phone number is XXXX
06/21/2019	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	NV 89103	Web
I keep getting phone calls from a company that never identifies themselves in the message. They call from a local number but give a XXXX number to call with a reference number. I believe they called and left same number last year saying something about my ssn being used in some type of fraud. Sure its bogus. I often access my credit report nothing different than what I expected. In recent weeks they have left many phones messages for me again never identifying themselves or who they are calling for. Then earlier this week they called my place of employment and asked for. They gave one of my co workers a message with phone number and a reference number only. Now this made me angry because I dont know who they are, Ive never received any bills or documentation, and now they are calling my job. I finally called the number to try and find out who they are. I had to ask the person a few times before they said the name which is Alliance Recovery. Ive never heard of them or received any bills or documentation from them. The messages that they have left lately say something like we have attempted to call and may attempt to serve you at home or work. Im not communicating with someone who is purposely concealing their identity. Its on the news ever day about people being scammed into paying people who use these exact tactics. They should be held accountable for them whether they are legitimate or not.
04/28/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 75204	Web	Servicemember
I began receiving calls for a young lady that I dont know, and has never owned my phone number around XX/XX/2020. Alliance Recovery would send and automated message for this person stating that they had a judgment against that person and they needed to resolve it prior to serving this person with papers. I followed the prompts to speak with someone to be removed from the callin list, as I was NOT this person. The First Lady I spoke to around XX/XX/XXXX stated she would remove me from the list and apologized. But yet, I kept receiving phone calls, several times a day, everyday. Each time I answered, and attempted to reach someone, but would get a weird voicemail stating that I reached they after business hours, although it was the middle of the day. I would leave a message stating that I was not the person they were looking for and to remove my number from their list. No such luck. Yesterday, XX/XX/XXXX, I finally got ahold of someone when they called, yet again and was meet with a ver combative woman, who was not willing to remove my phone number and kept stating that she wasnt going to help me because she didnt have time to deal with me right now. I told her that a I have left several messages to stop calling, advising that I would notify my attorney and CFPB if this persists and she became hostile, saying they ( CFPB and my attorney ) would be able to get the calls to stop.
12/01/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OH 43026	Web
Today XX/XX/XXXX I was contacted by alliance collections from a XXXX and asked me my name I told them and they asked me my last four of my social I gave it to them he then got nasty with me and didnt tell me how much the debt was when I asked and told me I have to pay a loan back that I never took out I told him I never took out a payday loan Im on XXXX and he said from XXXX XXXX XXXX in XXXX and that I used a XXXX XXXX account to do so I said I closed those accounts in XXXX so it wasnt me that took out the loan. He then said ok we are sending out a supeona for court to have you arrested for non payment. I said ok he hung up. I called XXXX XXXX and I had closed my accounts with XXXX on XX/XX/XXXX th and XXXX XXXX XXXX XXXX he never stated when the XXXX XXXX XXXX loan was taken and I never signed or took out such a loan in my name. I looked onlineat XXXX XXXX XXXX and it said I had a loan for XXXX through XXXX XXXX XXXX on XXXX but I closed my bank accounts through XXXX XXXX XXXX so Im also confused how there is a loan in my name. Other than a x husband who I have a cpo in place for telecommunications harrassements and severe abuse he even posed as me and used my child support card number for online purschases while out of out home without permission I have no clue how the loan was taken out or who took out a loan from their company. Please help Im scared.
01/30/2017	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	PA 189XX	Web
I received a call informing me that they were processing an order in regards to a complaint filed against me and I had the opportunity to provide my address to the " information center '' so documents could be served to me at either my home or work address. I was given a case number. When I called the number with the referenced case number, I was told I had a delinquent account from XX/XX/XXXX, which was sold to a group of attorneys and finance company to collect funds. I was told it was a XXXX XXXX XXXX credit card I opened XX/XX/XXXX and was delinquent XX/XX/XXXX. I was told I could pay {$800.00} on a {$1800.00} delinquency. A document was sent to my email to sign to clear the delinquency and avoid legal action. They also explained that the phone call was to determine if the delinquency was purposeful or inadvertant. I explained I was unaware I had a credit card from XXXX and that I was going to check with XXXX to determine if this information was accurate. Upon speaking with several representatives at XXXX, I learned I did not have any credit cards with XXXX, and none that were charged off as delinquent. I called the " agency '' back and informed them of their error. I did receive their full mailing address and the agency name : ARG & Associates ; XXXX XXXX XXXX XXXX ; XXXX, AL phone number XXXX
08/12/2021	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 32571	Web
XX/XX/2021 : I was contacted by a " private number '' and did not answer. When I retrieved the voice mail they left it stated it was from a firm attempting to file a case against me in my county regarding a " dispute over a broken contract ''. I called back the number left by the caller and an XXXX XXXX answered. I asked what this was in regard to and again got a very vague response regarding a broken contract dispute. I was only given the information about said dispute after providing the last 4 of my social. She stated it was due to a payday loan with XXXX XXXX XXXX. I have been the victim identity theft in the past and am therefore very careful about calls such as this. I asked the name of the company and was given Alliance. I asked for written proof of the contract that was said to have been broken or of the loan itself and was told that since this is not a " collection activity '' that does not have to be provided. This is against the Fair Debt Collection Practices Act. They also threatened to contact my employer and family, send their " compliance officer '' to locate me at " every possible location '', and ruin my credit. XX/XX/2021 : Received an almost identical voice mail from another private number, this time the caller identified themselves as XXXX XXXX. Did not call back.
02/23/2021	No	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	OH 45014	Web
I received the following message This message is intended for XXXX in regards to a complaint in the process of being filed I'm calling to verify that we have the correct address for the individual well the next step will be filing the necessary paperwork at this time you do have the right to contact the information center should to wish to exercise that right that number is XXXX you will need to reference to file number XXXX I contacted the company, Alliance Recovery and was told that charges were being filed because I failed to repay a payday loan in 2019. That is all the information they would provide. They have my name last 4 digits of my social, address and phone number. They also had routing and account numbers for an account that is closed. They hung up on me three times as I tried to have them provide additional information. He said his name was XXXX XXXX and that someone would be at my house in three days to serve me with papers, alluding to arrest and official charges being filed. He would not provide the name of the payday loan company, a copy of any contract I signed or any information about his company.
12/21/2020	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	OH 45140	Web
Contacted via VM on XX/XX/2020 by Alliance Recovery from phone number XXXX XXXX XXXX XXXX. When I called back, Mr. XXXX XXXX informed me that there was a fraud case out for me. When I started asking questions, he began growing impatient and hung up. I called back and was hung up on again. Called back a third time and was told by another associate that they have every legal right to keep calling me, despite me asking them not to, until I receive legal documentation. I then started recording a video of me calling them back, where I was cussed out and was told that they were going to use my information to try buying a new home. This is all video recorded and I can provide that information.
01/04/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	WA 98087	Web
Several phone numbers were robocallers.They did not give name or whatever. Just a computer voice to call the number but my caller id picked this up. I did the XXXX and found nothing. Scammers is what I call it but this is what my caller id found : Spam? XXXX and this Spam? XXXX they come back to Alliance Recovery. But also found this : XXXX Landline Number Network Operator : NA Location : XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX ) XXXX XXXX XXXX Address : XXXX XXXX XXXX Location : XXXX XXXX, RI I don't know if this is real or a scam. 800 notes also had a lot to say about these numbers also. Thanks
12/31/2020	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	VA 23464	Web
Alliance Recovery keeps calling me even after I asked them to mail me verification of whatever debt is owed. They keep referencing a payday loan that was paid off years and years ago, and the loan itself was done over 10 years ago. After speaking with them again today and asking once again to mail me verification, he told me they would be at my house at XXXX Wednesday morning and hung up on me. They've also called me from XXXX and just switched numbers. I also told them to mail me verification at that number. Also, they've called my wife in the past as well.
03/15/2021	No	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	CA XXXXX	Web
Called me left numerous of voice messages XXXX False claims of started legal action. I decided to call them back. They claim it's for a XXXX XXXX account. Claims that legal action of fraud and debt collections against me. They used my correct name DOB and address and said I'm out of the XXXX XXXX area.after a heated conversation I hung up. So I called XXXX XXXX immediately and spoke to a representative who said they have no record of me owing or in collections for anything with XXXX XXXX. This firm said their a mediation firm. Spoke with a man.
08/15/2019	No	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	MT 59105	Web	Servicemember
Was getting ready for work and got a call on my cell phone at XXXX XXXX I did not answer since I was busy. There was a voice mail left telling me about a complaint that has been filed against me and to call them back. It was the same call I got the day before just a different name of the person but it was the same voice on the phone. The previous call was was while I was working. Plus the caller id number was from a city I do not know anyone in on both calls I do not answer unknown numbers. The phone number is linked to Alliance Recovery Group.
08/26/2019	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	NJ 08016	Web
Alliance Recovery repeatedly calls me staring from XX/XX/XXXX. This paid was paid under a settlement amount and it was back in 2011. The representative from this office, who says is a manager, is extremely rude and will not give me any information except to threaten me that I will not like what he will do if I choose not to pay this debt. He has repeatedly robotic called me at my job even though I have asked him not to and has even told me that he doesnt care if I pay this that he will continue to call me. I need to stop this harassment
02/26/2021	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	IN 46260	Web
They called my son on XX/XX/XXXX and I reached a person and stated that this was my son 's phone and not connected to the person they were attempting to contact. The lady on the phone assured me that they would remove my son 's phone number from their list. They have subsequently called back on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and twice today XX/XX/XXXX. They are getting increasingly nasty in their comments and I do not believe my son needs to hear this and to hear their threats.
12/08/2020	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	WI 53590	Web
I have been receiving calls from Alliance Recovery a couple times a day. Today, XX/XX/XXXX I finally answered and spoke to a woman claiming her office was going to sue me and garnish my wages. They also told me they would be arriving at my house or place of employment to serve me with paperwork. This debt is from XXXX. Its a payday loan. Please help me. Its stressing me out and activating my XXXX. I have been working so hard on my credit. I told them this activity wasnt legal and they told me it is.
11/26/2019	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	FL 328XX	Web
Call from ( XXXX ) XXXX and other numbers. I receive at least one call a month over the last 3-4 years with the same recording asking for a random person named " XXXX XXXX '' and referencing a debt owed. I have blocked most of these calls after receiving them and also stayed on the line and asked representatives to stop calling on several occasions because they have the wrong number. Each time, the representative notes that my number will be removed from their call list, but to no avail.
05/26/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	NY 11207	Web
Ive been getting threatening calls from Alliance Recovery XXXX ( XXXX XXXX XXXX, the call my elderly mothers phone as well. They claim to be calling on behalf of XXXX XXXX saying I owe almost {$3000.00} which is not true. When I tell them show me proof they get an attitude and threaten to come to my job to serve me papers. Also to call Human Resources to garnish my check. Im tired of the harassment because I do not owe any {$3000.00} to XXXX XXXX.
01/04/2021	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	TX XXXXX	Web
On XXXX I received a call stating I was being sued and that they needed my address and phone numbers of my employer to serve me on the premises. These people call about once a month. When I asked who they were in the past, they got threatening. The case number they give is fake. I've asked repeatedly not to be contacted. I've never received anything in the mail from these people prior to this.
09/02/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95050	Web
XXXX Is in my blocked call list, but somehow it transfers to voicemail. They call everyday with a recorded message, They are threatening legal action unless I respond, TODAY! They have been calling everyday for over 2 weeks. They say to call the above number and give the case number, but they don't supply the case number. I call but only get a voice mail.
08/23/2019	No	Debt collection Credit card debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	NJ 08016	Web
i have received numerous calls even after I have asked Alliance Recovery at XXXX to stop calling. They robo call me on my cell phone as well as my office. The people that I speak to are belligerent and threaten to have me served at work and continue to hang up on when I ask for proof of this debt. This debt has been paid since 2011.
01/05/2021	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	NY 11419	Web
The company below is trying to recharge me for a debt paid in 2016. XXXX XXXX XXXX The company that was paid in 2016 is listed as XXXX, XXXX This account was settled on XX/XX/2016 for {$350.00}
02/24/2021	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30017	Web

02/22/2021	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OH 44125	Web

02/19/2021	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	PA 19428	Web

01/26/2021	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	VA 23452	Phone

12/09/2020	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid		Phone

11/25/2020	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	OH 43228	Web

09/11/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours		Phone

08/20/2020	No	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	TX 77584	Web

07/28/2020	No	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	NC 27330	Web

02/05/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92806	Web	Older American

01/08/2020	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	CA 94579	Web	Older American, Servicemember

10/08/2019	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33442	Web

08/28/2019	No	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NJ 08802	Web

08/06/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	CA 92703	Web

06/20/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92562	Phone	Servicemember

06/13/2019	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	PA 15536	Web

03/28/2017	No	Debt collection I do not know	Communication tactics Threatened to take legal action	MI 48072	Web

02/06/2017	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	GA 30291	Web

09/26/2016	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	SC 29906	Web