AIH Receivables Management Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/31/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • KS
  • 66047
Web Older American
Below is my best recollection - - - not sure exactly how many calls but this is the idea. The company is AIH Receivables , Inc. - they were calling me to collect payment for an account with XXXX XXXX XXXX XXXX XXXX. First call - in XX/XX/2018 - They called and were very nice. I told them that I was not aware of this bill and to please give me a chance to find out more. They said yes and theat they would call me back in a week or so. Second Call - yes this is my bill and I can pay {$25.00} per month. They said that they needed at least {$100.00}. I told them that I could not pay that amount but give me a few days to check and see what I could do. Third Call - early XX/XX/2018 - I explained that the best I could do was {$25.00} per month for now and that hopefully after the first of the year I could increase the amount. The lady - same lady on all three calls - became hostile and started asking random questions - did I own my home, how many people lived in my home and other things that I do not remember and other questions that I did not understand to be relevant to this conversation. I asked her to wait, hold up, please stop for a minute so that we could talk, so that I could understand where she was going with these questions, but she would not! She kept talking, questioning me, the tone was hostile, she became loud and the questions kept coming. It was like she was mad at me! I had to hang up because she would not stop! Fourth call - late XX/XX/2018 - another woman called - and the overall conversation was that I was not doing XXXX XXXX XXXX any favors by giving them {$25.00} a month and that I owed them the full amount now! It was a different amount from the amount that the first lady gave me and she would not explain to me why the amounts differed. She asked who was XXXX XXXX. ( his name was on the account as it is his medical bill and he is XXXX by the way )? I told her that he was my son ( I am his legal guardian and biologically his great aunt ). She said then they needed his father 's name so that they could GO AFTER him for the payment! She also asked if I worked for XXXX XXXX I told her that company closed several years ago, I did use to own that company and why do you need that information? She would not tell me why, she just kept asking questions. I told her that I was not going to answer any questions not relative to this bill and she said that was OK because they would be getting their money from me by any means possible. I told her that I could at least be making some payments, putting some money on the account. They said that was not what they needed. They needed the full amount paid to them now!
06/30/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • KS
  • 664XX
Web
The collection agency AIH Receivables Inc in XXXX, KS did not provide me with the following information that was requested twice : A copy of the last billing statement sent to me by the original creditor. The amount of the debt when you obtained it, and when that was. If there have been any additional interest, fees or charges added since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, fees or other charges are expressly authorized by the agreement creating the debt or are permitted by law. If there have been any payments or other reductions since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each of them. If there have been any other changes or adjustments since the last billing statement from the original creditor, please provide full verification and documentation of the amount you are trying to collect. Explain how that amount was calculated. In addition, explain how the other changes or adjustments are expressly authorized by the agreement creating the debt or permitted by law. Tell me when the creditor claims this debt became due and when it became delinquent. Identify the date of the last payment made on this account. Have you made a determination that this debt is within the statute of limitations applicable to it? Tell me when you think the statute of limitations expires for this debt, and how you determined that. XXXXOr Details about their company and who they are : I would like more information about your firm before I discuss the debt with you. Does your firm have a debt collection license from my state? If not, say why not. If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license. If you are contacting me from a place outside my state, does your firm have a debt collection license from that place? If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license. I have asked for this information twice and they are only sending me an itemized statement from the original creditor and a sheet where I agreed to pay for all charges. However, I do not know who these people are and would appreciate it if they would just provide me the information I requested with twice. Once I can compare that with my records then I will feel more comfortable with paying the amount.
05/27/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • MO
  • 64114
Web
See original complaint : AIH Recievables has been calling my father 's office phone, his company phone and his cellphone repeatedly. They are only allowed to call once, and they continue to call several times a week. I don't know if they ever sent a written notice of any debt, because I am not sure what debt this could be in reference to. This is incredibly hard on my father and his company. It is a smaller, start-up type company and they really don't have time to deal with constant, harassing calls. I believe they have violated the FDCPA, due to : the harassing nature of the calls ( over 10 calls made to his office ), the fact that they have repeatedly tried to contact a third party, and because I NEVER provided any number related to my father on my medical accounts. Please let me know how I can move forward in submitting these violations, as this has been very annoying for my father, and myself. I originally submitted this complaint and AIH came back saying I was lying despite the fact I have the call logs to prove this. They sent a snarky message back. Here was my response, which I am sure they have ignored : Their claims are wildly inaccurate. They called a place I haven't worked at for SIX years. Again, this is a startup type company that is incredibly reliant on keeping the lines open for actually relevant calls. They called over 10 times and I would gladly pull the receipts on those calls if this complaint can move forward. They clearly called this place multiple times without a response, which is against the law, especially considering NOTHING on my account that was supposedly forwarded to them listed that place of employment or that phone number. They went fishing for a relative, found one, and harassed them. AIH is in violation of the FDCPA and they should be reprimanded for doing so. Their harassing way of action and lack of understanding of who they can contact and how many calls they may make is egregious and damaging to my father 's business.
05/13/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • KS
  • 66109
Web
I received a call about an apparent medical debt my wife owed. The person stated that he called my wife and after talking to her she was rude and hung up. ( He never spoke to my wife ) He tried to get me to pay a debt that we are not even aware of and told me i need to get a hold of her and tell her to pay it. I got off the phone with him and called my wife and she said that she doesnt know of the debt and never spoke to anyone. I told her to call them. When she did she said the guy answered and was rude to her and speaking to her as if she was a criminal. SHe got mad at him and he told her to XXXX XXXX and hung up on her. Then the ( HE ) debt collector called my place of employment to verify where i work. I answered the phone and told him to never call my place of business again. Then my wife and I both called AIH receivable to find out if this is where he was calling from ( We looked up the number he called from to find out because he never said who he was with ) and he was rude again telling us to pay our debt. We asked to immediately speak to a manager and only got a voicemail.
02/19/2020 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • MO
  • 641XX
Web
AIH Recievables has been calling my father 's office phone, his company phone and his cellphone repeatedly. They are only allowed to call once, and they continue to call several times a week. I don't know if they ever sent a written notice of any debt, because I am not sure what debt this could be in reference to. This is incredibly hard on my father and his company. It is a smaller, start-up type company and they really don't have time to deal with constant, harassing calls. I believe they have violated the FDCPA, due to : the harassing nature of the calls ( over 10 calls made to his office ), the fact that they have repeatedly tried to contact a third party, and because I NEVER provided any number related to my father on my medical accounts. Please let me know how I can move forward in submitting these violations, as this has been very annoying for my father, and myself.
08/17/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 640XX
Web Servicemember
I have been receiving phone calls at any time of the day while at work or at home for a medical debt that is for someone else with the same name as mine. We are now up to about 6 or 8 phone calls where I have notified them that this is not my account, not my middle name, not my ssn, and not my debt. On every call, I asked them to take my information out of the file for this account. Every call they have told me they are not the one I spoke with last call so they had no idea. Every call I have asked them to document that they are calling the wrong person and they said they would do that. This company clearly has not done that which has resulted in ruining my attitude at work and is affecting my productivity. This is harassment, which I have notified them that I would be issuing a complaint about. This company is AIH Receivables : Medical Debt Collection XXXX XXXX Kansas. XXXX
02/01/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • KS
  • 67205
Web
on XXXX/XXXX/16, AIH Receivables, Inc. called me on my mobile phone. I am a XXXX, & I was unable to answer as I was XXXX ( and a XXXX after that ). Within one hour, they also called and left a message for me to call them at my place of employment. They did not even give me a proper chance to call them back. I feel that it was illegal for them to call me at work, and it represented an inappropriately aggressive collections tactic ( designed, of course, to get me to return the call ASAP ).
02/07/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MO
  • 640XX
Web
Asked the company on XXXX and XXXX for a list of debts in writing, stating I never got a letter even saying I was going to collections. They refused saying " we just don't do that ''. Also asked me to borrow money from my parents and then tried to claim my tax return even though it isn't filed yet. I also asked for receipt of payment and was also refused, saying they only confirm a debt has been closed. Also asked to write a check and they refused to give me information to do so.
10/25/2019 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • KS
  • 660XX
Web
XX/XX/2019, AIH Receivables, XXXX, they contacted my employer without permission. I asked them not to contact employer, as they do not have permission. They have continued to contact my employer and harass not just me but my co-workers and ultimately my boss. I have been told that this matter needs to not come to my office or they will have to let me go. So not only are they harassing me at work but they are jeopardizing my job.
12/11/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 661XX
Web
Theyve been calling nonstop but havent identified themselves to me nor have they sent a validation letter of the debt I owed.
03/03/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • KS
  • 66226
Web
12/08/2020 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Trouble using your card
  • Can't use card to make purchases
  • CA
  • 94520
Web
04/20/2018 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • KS
  • 66208
Web
10/07/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • KS
  • 66213
Web