| 10/31/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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Purchased credit repair and XXXX/XXXX XXXX XXXX from XXXX XXXX with Affordable Financial Solutions ( XXXX ). Ms. XXXX has advertisement on her website of affordable pricing for XXXX, credit repair, and tradeline postings. Full refund of services was guaranteed ( according to website ). Initiated payment of services to Ms. XXXX from XX/XX/2018-XX/XX/2018 and have yet to receive any type of confirmation of completion of services. Also noticed that all data information was submitted through an unprotected Jot Form field. Ms. XXXX remained in constant communication that services will be completed and continued to make several excuses ( very busy, have a lot of clients, hurricane season ... etc..etc.. ), so I finally requested a refund. Ms. XXXX confirmed that she issued a full refund on XX/XX/18 and had placed the refund check in the mail. She also provided a copy of the check as proof. After 9 business days of not receiving the refund, I followed up with Ms. XXXX. No phone calls returned and only emails from an assistant by the name of " XXXX ''. I continue to get excuses on even the refund check. Ms. XXXX is no longer available and doesn't respond to my calls and the only communication now is via email with her assistant. I did research online and revealed that I'm not the only person that has been victimized my Ms. XXXX or her company. There are several complaints found on XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX ). I never received any type of contract of any services rendered by Ms. XXXX or her company, Affordable Financial Solutions and she continues to advertise as if she performs services. In reviewing her practices and finding out more information on my rights as a consumer, she is clearly in violation of FCRA and the Credit Repair Organization Act
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| 03/23/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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I paid {$170.00} to XXXX XXXX with Affordable Financials/XXXX And XXXX XXXX for Credit Repair and Restoration that was never completed then she stopped responding to my emails and phone calls. Not mention she got my credit report locked causing such a headache.
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