Affiliated Management Services CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/22/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	FL 330XX	Web
XXXX, XXXX XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX, XXXX XXXX, FL XXXX XX/XX/XXXX AFFILIATED MANAGEMEN Reported : XX/XX/XXXX Your company have violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft. ( 2 ) Applicability The prohibitions of this subsection shall apply to all persons collecting a debt described in paragraph ( 1 ) after the date of a notification under paragraph ( 1 ). ( 3 ) Rule of construction Nothing in this subsection shall be construed to prohibit -- ( A ) The repurchase of a debt in any case in which the assignee of the debt requires such repurchase because the debt has resulted from identity theft ; ( B ) the securitization of a debt or the pledging of a portfolio of debt as collateral in connection with a borrowing ; or ( C ) the transfer of debt as a result of a merger, acquisition, purchase and assumption transaction, or transfer of substantially all of the assets of an entity. A person that furnishes information to any consumer reporting agency shall have in place reasonable procedures to respond to any notification that it receives from a consumer reporting agency under section 1681c-2 of this title relating to information resulting from identity theft, to prevent that person from refurnishing such blocked information. The reference items are listed below please take this matter very serious AFFILIATED MANAGEMEN Reported : XX/XX/XXXX I have report your company to consumerfinance.gov As a form of record and I am prepare to sue your company Example In re Portfolio Recovery Associates, LLC Telephone Consumer Protection Act Litigation, Case No. 11-MD-2295-JAH-BGS, in the U.S. District Court for the Southern District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX, XXXX XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX, XXXX XXXX, FL XXXX
09/25/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	MO 64068	Web
Affiliated Management Services ( AMS ) posted two collection accounts to my XXXX credit report. One was for XXXX XXXX {$61.00}, the other was for XXXX XXXX Specialists {$76.00}. First, the {$76.00} the reported was incorrect and under FCRA Section 607 I'm entititled to the maximum accuracy. I only found out about these by pulling my credit report. XXXX failed to issue me notice pursuant to 15 U.S. Code 1692g. On a RECORDED phone call, XXXX agreed to PAY FOR DELETE the {$61.00} with MAWD Pathology even though I had no idea what the debt was or even had it validated. I didn't accept this debt as mine but since it was a low amount I paid it anyway. For the {$76.00} charge with XXXX XXXX XXXX, I sent them a letter revoking any authorization which allowed them to contact a third-party regarding my personal health information ( PHI ). The lettter also stated that I demanded they instruct AMS to DELETE the collection and the check the cashed clearly stated in comments " by cashing you agree to terms of letter dated X '' This was followed up by a call from XXXX in their billing department confirming everything. I also do not have proof a XXXX is on file between XXXX and AMS or XXXX and AMS. I sent XXXX, management at XXXX an email on XX/XX/20 asking for details and he confirmed that they " tried to call me '' before sending to collections but no notice in compliance with 15 U.S. Code 1692g was sent. He did not confirm which number or address they were using. These medical practices and debt collection companies have caused me severe emotional and financial harm by reporting erroneous and inaccurate information and " verifying '' the status with the credit reporting bureaus. They have violated Federal and State statutes in my opinion, as well as XXXX, HIPAA, FACT, XXXX laws. These are predatory practices, as I never received any bills or notices for either of these and the original companies received reimbursement from my insurance for at least 80 % of services. While sending billing information to a third party is a permitted business purpose, it should follow the minmum necessary standard and unfortunately in these cases I don't believe this standard was followed. A XXXX complaint has also been filed.
03/16/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	NC 27105	Web
XXXX and Affiliated Management have continued collection activity despite not properly obtaining and mailing debt verification after a I've exercised my 1692g rights. Section 809 ( b ) of the FDCPA requires a debt collector, upon receipt of a written debt validation requests from a consumer, to cease collection of debt until the collection agency obtains verification of debt and mails it to the consumer. They have also been advised they are in violation of the Notice of Proposed Procedures for Charitable Hospitals to Correct and Disclose Failures to Meet Section 501 ( r ) of the Affordable Care Act. Furthermore, I have never signed a Hippa release form with the below alleged creditors. Therefore these are inaccurate Hippa violations and I want them deleted immediately. Hippa laws protect my personal medical information from being used without my personal consent and you are now aware of these Hippa violations delete immediately. Account Name Account Number Balance Monthly Payment AFFILIATED MANAGEMENT Reported : XXXX XXXX, XXXX {$430.00} Balance {$430.00} Highest Balance {$430.00} Opened XXXX XXXX, XXXX ( 3 yrs, 1 mo ) Account status Open Type Unpaid Responsibility Individual Account. Remarks Medical Original Creditor Name XXXX XXXX XXXX Closed No Info Any agreement with your client that grants you the authority to collect on this alleged debt, or proof of acquisition by PURCHASE or ASSIGNMENT, and authorization under subtitle D of the ARRA, SEC, 13401. APPLICATIONOF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES ; and SEC. 13407 ( 1 ) BREACH OF SECURITY. The term " breach of security '' means, with respect to unsecured PHR identifiable health information of an individual in a personal health record, acquisition of such information without the authorization of the individual.
06/21/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 34609	Web
XX/XX/2016 through XX/XX/2016 I received a set ( 8 sessions as outpatient ) of XXXX XXXX XXXX ( XXXX ) at : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX OK XXXX Dept. Phone # XXXX Main Phone # XXXX Back then I had a health insurance through " XXXX '' ( Through my wife employer ). I personally paid all the hospital 's bills ( co-pays ) for each session. Then I have been harassed by " XXXX XXXX XXXX XXXX XXXX '' to pay 2 XXXX bills of : {$1400.00} and {$870.00}. So I returned back to both " XXXX '' and " XXXX XXXX XXXX '' ( where the procedures/treatments took place ), both informed me that I should Not pay separately for the XXXX as my co-pays from the hospital included every thing. Both Hospital and the insurance company assured to me many many times that XXXX was taken care of through the insurance company and the co-pay bills which I paid all in full. Nevertheless the " XXXX XXXX XXXX XXXX XXXX '' insisted to impose the bills which exceed the whole 8 treatments co-pay bills. Now these 2 bills have been passed to a collection entity called " AFFILIATED MANAGEMENT SERVICES '' which severely affect my credit report ... .Why would I pay separately to another ( contracted ) entity for a service provided by XXXX XXXX XXXX ? .... " XXXX '' is a huge medical provider, there is no logic for XXXX to let its contractors ( out sourced ) to bill directly the patients especially XXXX assured to me that these bills are not legit while the insurance company assured that they took care of all that and I am not supposed to receive bills from " XXXX XXXX XXXX XXXX XXXX '' ..Please help
09/21/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MO XXXXX	Web
Received a notice today from Affiliated Management Services XXXX XXXX About a debt from XXXX XXXX XXXX XXXX XXXX. No one has seen any XXXX in years. AMS directed us to contact XXXX XXXX. When speaking to XXXX XXXX they said that they sent a bill 42 times. The original debt, from 2016. This is absurd since we both had insurance, and XXXX account, and never received any notice. When asked for the original bill or copy, we were told no since the attempt had been made 42 times allegedly. There would be no copy sent and since it was sent to collection it was out of their hands. Our concern is if this is a valid bill, we can't verify. We presume it was for a XXXX during that year but since it is so long ago it's hard to verify much less correct something that may have well been a billing issue ( sadly, insurance has since changed as well ). So now we are stuck with a debt in collections that we can not confirm is even ours, confirm that this is outside of the co-pay much less the deductible for that year. Worse, the XXXX money that could have been used is gone and current monies can not be used against this.
06/10/2019	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	TX 77566	Web
I just saw something on my XXXX credit report saying that I owed 200 and something dollars to a XXXX company I am suspecting it was in XXXX XXXX at XXXX XXXX XXXX XXXX Hospital. On XX/XX/2018 the XXXX XXXX XXXX me and I pressed charges on him and I have an attorney that is supposed to be investigating the situation and I don't feel that I should pay XXXX any amount of dollars to be XXXX XXXX because I had a XXXX injury, i went there for help. I wish that somebody will take action against this and stop any billing collections that are coming from this hospital.I have notifed them of the XXXX XXXX the XXXX placed upon me and they said they would take action. I need action taken immediately! I am so sick of being harassed by this company and I have a long road to go down with this situation so if someone could please help me I will greatly appreciate it. I don't want my credit to be affected as much as my life has been by this and has been too much. Thank you for your help. The collectors name is Affiliated Management and it is on my XXXX report thank you.
02/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	KS XXXXX	Web
On XXXX XXXX, 2021, AFFILIATED MANAGEMEN add a derogatory mark on my credit reports. AFFILIATED MANAGEMEN did NOT provide me a HIPAA release that releases my medical information to them, therefore by providing such information they are in VIOLATION of my HIPAA rights. I am proceeding with legal action as prescribed by law against the above named original creditor/collection agency should this item not be deleted within the required time allowed by law. I will seek every legal remedy available to me and file suit against the credit bureau responsible for reporting this violation. I urge you to take this extremely seriously as I have documented my case without error. I encourage a response from you expeditiously.
04/27/2016	No	Debt collection Medical	Communication tactics Frequent or repeated calls	MO 63129	Web	Servicemember
I have been receiving numerous phone calls from XXXX they never leave a message. A quick web search Identified the company. I have answered XXXX of the calls, but no one was on the other end. I have attempted to return the call but the person that answered could n't help me without my account number. I did weeks later receive a bill from them, which I logged onto their web site, and set up a payment arrangement for. I agreed to allow them to debit my credit card {$100.00} per month, and provided them the card number. The debited the card as agreed the first month, and XXXX each subsequent month.
11/21/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	IA 50701	Web
There is a collection account on my XXXX credit report from Affiliated Management Services for the amount of {$2100.00}. This account has been previously disputed with other collection agencies and found to be a result of identity theft. The account is being repeatedly sold to different collection agencies with them having knowledge this account doesnt belong to me. This medical collection is not associated with my identity. I have enclosed an ID Theft Affidavit an police report as supporting documentation. Please remove from my credit report immediately.
05/04/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	MO 64118	Web
XXXX XXXX - {$480.00} I was insured during XXXX XXXX XXXX - {$520.00} I was insured during XXXX XXXX XXXX XXXX - {$650.00} I was insured during XXXX XXXX XXXX XXXX - {$2400.00} I was insured during XXXX XXXX XXXX Affiliated Management- {$200.00} I was insured during XXXX XXXX XXXX Affiliated Management- {$120.00} I was insured during XXXX XXXX Affiliated Management- {$240.00} I was insured during XXXX XXXX Affiliated Management- {$530.00} I was insured during XXXX XXXX
02/23/2021	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MO 64133	Web
I was contacted by a family member that the company Affiliated Management Services had called her on XX/XX/2021 at around XXXX attempting to reach me in regards to a debt I was unaware of. My complaint is that this company disclosed information about the debt to the caller without verifying any information from this person or me. This clearly is in direct violation of the FDCPA and will also be consulting an attorney in regards to this unauthorized disclosure of information to an unauthorized 3rd party.
03/09/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	KS XXXXX	Web
In the previous answer ( XXXX ) AFFILIATED MANAGEMEN did NOT provide me a HIPAA release that releases my medical information to them, therefore by providing such information they are in VIOLATION of my HIPAA rights. I will seek every legal remedy available to me and file suit against the credit bureau responsible for reporting this violation. I urge you to take this extremely seriously as I have documented my case without error. I encourage a response from you expeditiously.
05/31/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	MO 63031	Web
I contacted the collection agency in regards to my credit report over 30-days ago. I told them this account should be included in my bankruptcy. However they have not updated the information accurately. The are still reporting the account as OPEN which is should not be reporting as an OPEN COLLECTION ACCOUNT. This information is not accurate AT ALL.
06/25/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NC 286XX	Web
I have contacted XXXX several times letting them know that they have reported the same bill twice to XXXX XXXX. Also the bill has been paid by Medicaid after contacting XXXX XXXX XXXX they claimed to have reported payment to XXXX XXXX XXXX XXXX XXXX, KS XXXX ( XXXX ) XXXX Opened XX/XX/XXXX Medicaid paid back to my XXXX on XX/XX/XXXX
08/20/2019	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	NY XXXXX	Web
USPS delivered XX/XX/19 sent from Affiliated Management Services Inc. a falsely alleged amount due to " Breathe '' of {$30.00}. Attempts to call XXXX to request email address to attach USPS document received and resolve false allegation repeatedly obstructed. Attempted upload of Affiliated Management Services Inc.pdf denied.
05/10/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	NC 27604	Web
this company has kept on its record an account that is fraudulent was from my identity being and stolen and used to receive goods and servicews without my permission this company keeps this fraud account on their records in additoin to reporting it to the credit bureaus when knowing it is fake
03/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	AR 72116	Web
I was never given any dates of service, an itemized statement or any evidence they had to verify the debt. I was covered by XXXX XXXX XXXX from XX/XX/XXXX through XX/XX/XXXX.
03/06/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	OK 74066	Web
I do not have a knowledge of owing any debts. I was not called or mailed a letter to verify any amounts due.
05/21/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	VA 238XX	Web
XX/XX/2018 {$82.00} Contacted about amount, should have been covered by insurance.
03/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	MO 641XX	Web
THIS IS NOT MY ACCOUNT AND MY NAME WAS USE TO OPEN THIS ACCOUNT UNDER FRAUD
01/05/2024	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	MO 64130	Web

07/26/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 76039	Web

02/15/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 10458	Web

01/29/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MO 64109	Web

10/26/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	MO 64138	Phone

10/14/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AL 36535	Web

10/08/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AL 36535	Web

08/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	NC 28001	Web

09/16/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MO 64086	Referral

03/19/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MO 64052	Web

01/25/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	IL 62249	Web

01/25/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	IL 62249	Web

02/06/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	NC 27265	Web

12/22/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NC 27051	Phone

10/26/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	MO 64134	Web

08/01/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MO 64068	Web	Older American

02/16/2016	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	MO 64150	Phone

08/19/2014	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	IL 62223	Web

07/15/2014	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	MS 39648	Web

04/21/2014	No	Debt collection Medical	Communication tactics Frequent or repeated calls	MO 63111	Web

04/08/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MO 64157	Web	Servicemember