Action Finance Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/15/2020 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • TX
  • 75604
 Web
I repeatedly asked every employee including the district manager to not contact me before XXXX, they repeatedly call me before XXXX while I am at work even after I had advised them that my employment could be at risk if they continue to call me. Every employee including the district manager still calls and argues that they can keep calling me regardless of my ongoing efforts asking them to call after XXXX. I have made arrangements on the account with the exception of being past due 2 days, the manager advised me that regardless of my request because I was 2 days late I would receive calls prior to XXXX. I believe I am being harassed and even advised the district manager after several calls prior to XXXX that they are purposely calling me before XXXX. I even have calls from their office and they do not speak, they just hang up the call.
01/23/2018 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 75214
 Web
action finance inc . XXXX XXXX XXXX XXXX, XXXX, TX XXXX they call me before XXXX at work and we dont open til XXXX so all calls are transferred to my bosses line. they call back to back using different numbers XXXX, XXXX XXXX, XXXX they call 5 times a day to my job and i tell them they cant call me here because i can not receive personal calls and im getting in trouble here at work for them calling. i cant answer my phone until i get on lunch break.
07/07/2020 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Struggling to pay your loan
  • TX
  • 75701
 Phone Older American
11/26/2018 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75773
 Web
06/09/2017 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75771
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