| 04/25/2023 |
Yes |
- Debt collection
- Medical debt
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- False statements or representation
- Told you not to respond to a lawsuit they filed against you
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Web |
Older American |
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I received a summons from Accredited Collection Services ( XXXX, XXXX ) trying to collect a medical debt from Nebraska XXXX on Saturday, XXXX. The total was {$780.00}. I am not disputing this debt. On the following Tuesday morning, XXXX I called Accredited Collection Service at ( XXXX ) XXXX. I spoke to a guy and told him I had received the summons and that I would like to take care of it. He told me that there were a couple of accounts due also, XXXX, I asked if I paid these in total and if it would take care of my summons. I was assured yes. I gave him my CC # and made two separate payments. XXXX for {$740.00} and the other for {$310.00}. The total of the payments was {$1000.00}. I asked for a third time. '' this will take care of the summons, correct? '' Again, I was assured that it would. I received, dated XXXX, a XXXX and XXXX of XXXX in aid of Execution. So now they are going to garnish my wages from my part-time job to recover the amount. The amount that I was told by the ACS employee would be taken care of with my CC payment. After speaking with XXXX about the law firm filing the papers. She told me she would contact ACS for an explanation, Three days later she returned my call stating that ACS told me, when they took my CC payment, that I still had outstanding debt and that the payment that I made would not relieve the debt in the summons. That statement is 100 % FALSE, The man told me XXXXhree separate times " Yes, this will take care of the summons ''. I was purposely DECEIVED! I have since paid the debt to the law firm. I just feel that Accredited Collection Services is lying to me, purposely deceiving me and probably every other person out there. If ACS was required to provide a recording of the conversation we had,. I know that they would not be able to because they lied and they know it!
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| 05/19/2022 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
Servicemember |
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I had been on a payment plan with XXXX XXXX in XXXX, XXXX paying what I could on several ER visits XXXX XXXX, etc. My bank information was on file with permission to draft monthly. I lost my job due to my health condition in XXXX of XXXX and had increased medical bills without income and had to lower the amount I was paying XXXX XXXX. In XXXX of XXXX I regained employment and began to address bills that were past due or payments were lower than the minimum. I couldnt keep up as I was still in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. In XXXX of XXXX the XXXX XXXX XXXX went to Accredited Collection Service , INC . When a rep would call I would request what amount and services were provided? I was told to open my mail and the rep would review the address on file. I asked the minimum payment to begin paying the debt. I was told by Accredited Collection Service, INC. each time a rep called the same line. No payment would be accepted other than the total amount due or an attorney would be contacted and I would be responsible for those fees as well. I do not have access to {$1900.00} to pay the medical bill in full. I explained this each time. I also explained I could pay monthly {$100.00}. I was told I could not pay any partial amount other than the full amount due. At my home a sheriff delivered a summons indicating I am being sued by Accredited Collection Service , INC. on Saturday, XX/XX/XXXX. I have since received mail from local attorneys citing each has found the suit and offers their services. I dont think the practices of Accredited Collection Service, INC. are sound or ethical. If I would have been well I could have qualified for assistance with XXXX XXXX. If any other debt collector I could pay payments. Coming up with $ XXXX or go to court is absurd.
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| 03/06/2023 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Seized or attempted to seize your property
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Web |
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I spoke to this collections agency today XX/XX/XXXX trying to settle the debt that was turned over by XXXX XXXX. This debt was started in XXXX.
This company has outright violated the The Fair Debt Collection Practices Act. XXXX threatened to sue me, stated my property and all assets would be taken or obtained if I didn't pay it in full today, because the courts would rule in their favor. She then would put me on hold and say that she could accept a lower amount but I only had until XXXX TODAY to give my banking information. She further harassed me to provide credit card information or she would turn my account over to the attorney to sue me if I didn't give her the information by XXXX. This debt is almost 3 years old! Why not just accept the {$720.00} that I was willing to pay, when that is ALL I can pay??? Why in the world are you KNOWINLY violating my rights???
My husbands truck was broken into and we had to fix multiple issues due to the break in. Everyone is falling on hard times and I was trying to do the right thing by calling and setting up a plan with this company. We have absolutely no savings and this company is causing me and my family deep mental and emotional anguish! Furthermore, after my phone call with this company, I am now experiencing XXXX XXXX and demand that they remove this debt immediately. Failure to do, will result in my filing a suit for direct violation of the The Fair Debt Collection Practices Act.
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| 08/19/2015 |
No |
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- Improper contact or sharing of info
- Contacted me after I asked not to
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Web |
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The debt collector repeatedly continues to contact me on my work phone at my work after I instructed them that my employer does not allow these types of phone calls to occur. I received another phone call today from XXXX while at work. She then threatened me by stating that since I had not sent a payment that the collection proceedings would need to continue. I have left repeated messages for the billing department at XXXX to set up a payment plan and no one has returned my call. XXXX called the main phone number today instead of my direct line like she used to do and spoke with our receptionist and was transferred to my phone, so I am unaware of how much she told the receptionist on if she was seeking to collect a debt. This is the third time I have asked them to stop calling my place of employment.
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| 03/20/2017 |
Yes |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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I received a phone call through my employer which I 've told this company to NOT do in my previous complaint. However I asked this creditor to send me documentation proving the debt which they did send. I called the insurance company to investigate if the charges were correct. I called ACS and left a message advising the insurance company was investigating the bills and to allow time for that. ACS NEVER followed up to check the status of XXXX 's investigation and file suit against me. I provided ACS a vaild phone number to reach me which they NEVER called to see if I personally had any update or anything. ACS filing suit against me WITHOUT verifing XXXX determination is violation to MY RIGHT to verify this debt.
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| 04/18/2017 |
Yes |
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- Communication tactics
- Used obscene/profane/abusive language
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Web |
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I called the Accredited Collection Services to set up a paymen t plan for a debt that I owed. XXXX the representative on the line was extremely rude and would not work with me. He told me the " full amount had to be paid today or they would take further action ''. I did not have the full amount and explained I could make payments. He got extremely rude and told me I have had plenty of time to pay this debt and I owed this money now. I ended up saying goodbye and got onto there website to contact customer service about my situation by email. The response was to contact ACS by phone.
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| 03/05/2019 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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Web |
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Accredited called me today about a debt with XXXX XXXX XXXX or Emergency room ... the person calling kept switching back and forth so I don't know which. It was for {$250.00}. I asked if they would take a settlement and he started yelling saying they don't own the debt and wouldn't take a settlement. When I advised that because it was with them that meant they purchased the debt he continued to yell and by the end of the call he said he would send it to their legal department even though I offered to pay them if we could work out a settlement offer.
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| 10/15/2020 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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OnXX/XX/XXXX debt collected sent a notice in past due account. Paid bill within a week and asked for written confirmation debt was paid in full. Have repeated request twice and each time they give us different excuse for not sending out letter. They have also provided incorrect information before on how much was discounted by original company and when letters were sent out. When I have pointed out what occurred in the past they blame me. Original provider even admitted there was a mistake on their end on how process was handled
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| 08/25/2015 |
No |
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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i received a collection notice dated XX/XX/2015 back the beginning of XXXX 2015. They demanded payment on behalf of a company by the name of XXXX XXXX XXXX. I have never heard of this company, so on XXXX XXXX, 2015 I sent a written request for validation to ACS, in the return envelope they provided, and the first class postage I provided. On XX/XX/2015 I received another demand for payment, by they have yet to honor my request for validation of the debt they are attempting to collect.
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| 02/12/2016 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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I had a tanning package with XXXX, in my contract in stated that if I was to move out of the area where XXXX XXXX is not located I could cancel my membership with no fees. I then moved to North Carolina for college before my contract was up. I have attempted to reach XXXX XXXX management to cancel the account and they will not. They do not return phone calls and are never in their office. XXXX XXXX sent my account to a debt collector who is no help and getting the situation resolved.
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| 03/21/2017 |
Yes |
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- Improper contact or sharing of info
- Contacted employer after asked not to
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Web |
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In a previous complaint filed with this same company I mailed certified mail and faxed them a written request to NOT call my employer. XXXX called my employer after this company received notice to not call my employer.
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| 08/07/2019 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Frequent or repeated calls
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Web |
Servicemember |
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XX/XX/XXXX at XXXX i recieved multiple back to back calls on my work phone from Accredited Collection Agency. The man called even after being told it was a business line.
This is harrassment.
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| 06/14/2018 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Frequent or repeated calls
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Web |
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They keep calling me from many different numbers and will not stop harassing me. Even called me at work which was inappropriate.
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| 04/18/2020 |
Yes |
- Debt collection
- Medical debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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ATTEMPTING TO COLLECT INACCURATE AND OUTDATED AMOUNT, DESPITE MY PAYMENT ARRANGEMENT WITH THE ORIGINAL CREDITOR.
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| 12/04/2015 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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A JUDGMENT WAS ISSUED FOR THE DEBT, BUT THE COLLECTION COMPANY HAS NOT BEEN ABLE TO VERIFY THAT IT WAS ME.
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| 06/22/2022 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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| 03/25/2019 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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|
Web |
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| 08/23/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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| 07/06/2017 |
Yes |
- Debt collection
- Other debt
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- Communication tactics
- You told them to stop contacting you, but they keep trying
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Web |
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| 05/06/2016 |
Yes |
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- False statements or representation
- Indicated shouldn't respond to lawsuit
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Web |
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| 08/21/2015 |
No |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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| 07/02/2015 |
No |
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- Taking/threatening an illegal action
- Attempted to/Collected exempt funds
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Web |
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| 03/16/2015 |
Yes |
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- Communication tactics
- Used obscene/profane/abusive language
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Web |
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