Account Liquidation Services Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/06/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • MN
  • 55411
Web
Describe what happened so we can understand the issue ... Account liquidation has a account that 's in collections that I have disputed twice thats on my XXXX credit report that has been discharge in a chapter XXXX bankruptcy that I filed last year in the state of Mn. XXXX, Mn XXXX Re : Acct # To Whom It May Concern : This letter is regarding account # which you claim my account was charged off $ This is a formal notice that your claim is disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act. Please note that I am requesting " validation '' ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you. My reason for disputing is : my contract was canceled. Please also be aware that any negative mark found on my credit reports ( including XXXX, XXXX and XXXX ) from your company or any company that you represent, for a debt that I do n't owe, is a violation of the Fair Debt Collection Practices Act ; therefore if you can not validate the debt, you must request that all credit reporting agencies delete the entry. Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter will result in small claims legal action against your company at my local venue. I will be seeking a minimum of {$5000.00} in damages for : 1 ) Defamation 2 ) Negligent Enablement of Identity Fraud 3 ) Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) You will be required to appear in a court venue local to me, in order to formally defend yourself. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. Please Note : This notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status. P.S. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. Consent to publish the description of what happened? Consent provided This is about a ( n ) Debt collection : Other ( i.e. phone, health club, etc. ) Which of these best describes your issue? False statements or representation : Attempted to collect wrong amount DESIRED RESOLUTION
02/10/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MN
  • 55109
Web
We received a letter in the mail from Account Liquidation Services , Inc. requesting my card information on XX/XX/2022. This letter was sent to my former address, therefore I didn't actually recieve it until XX/XX/2022. The letter stated there was a check used under my name, and was not honored by the bank, XXXX Bank. The check was written for {$41.00} used at XXXX XXXX. I've never heard of this Bank, nor XXXX XXXX therefore assumed this was a new scam. We called the Account Liquidation Services , Inc. and left a voice-mail on XX/XX/2022. We received a call back from Account Liquidation Services , Inc. today, XX/XX/2022. They confirmed they are in fact not a scam, and actually just received another check that not honored by XXXX Bank for {$100.00} at XXXX XXXX again. I have also never heard of this bank. I use a different bank, and have never written a check before. Account Liquidation Services INC. informed me that XXXX XXXX Is for XXXX XXXX The first check was used at XXXX # XXXX. The second check was used at XXXX # XXXX. XXXX claims once they turn the check over to the bank, and the bank turns the faulty check over to collections, they are no longer able to help. Both of the XXXXs are located in Wisconsin. I work, and reside in Minnesota and have no need to go to Wisconsin and was not there the time these transactions were made. I called both banks, and they both claim to not have accounts under my name. XXXX Bank said they were probably counterfeit checks, someone forged my identity and they are not able to resolve this issue as it is a federal matter. I contacted our Attorney General office, and they referred us to this website.
03/26/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 35205
Web
Several weeks ago, when I check my credit score from XXXX, I find that ACCOUNT LIQUIDATION SERVICES in XXXX XXXX XXXX XXXX, XXXX, IA XXXX, Phone : ( XXXX ) XXXX claimed that I have an unpaid balance of XXXX $ ( original amount ) which now compounded to XXXX dollars in 2 months. First, I am not responsible for the amount. It is reported that there is an return check from me paid to XXXX XXXX XXXX in XX/XX/2022, which later XXXX XXXX XXXX gave the debt to Account Liquidation Service for collection. I never heard of XXXX XXXX XXXX and never had any business with the company. I suspect that my check was paid by the person who stole my checkbook in Iowa, which I already reported to the police and later I also filed a complaint with CFPB about XXXX doing nothing to protect my account and information. Second, Account Liquidation Service have never contacted me about the debt ( no phones, no letter and no emails or in-person ), it reported this to XXXX, which hurt my credit score a lot. Third, I filed a dispute in XXXX which they carried out an investigation by contacting the Account Liquidation Service in which XXXX said that the Account Liquidation Service said the debt was mine. During the whole process, the collection agent never contact me. Four, I try to reach out to Account Liquidation Service via email, but they never reply.
09/15/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 38301
Web
Account Liquidation Services is purposely violating FDCPA, section 809 and FCRA 611 ( a ) rule and illegally reporting inaccurate and incorrect negative information on my credit report damaging my credit score. The company fails to delete a debt and fails to not report a debt that is not mine. I requested verification of debt on XXXX/XXXX/XXXX and got a response. I responded with a deletion of debt request and sent in personal verification information to verify I am not the individual whom owns the debt. After requesting the deletion, the company failed further contact and to remove the debt from my credit report. The company instead added more negative accounts to my credit report in XXXX in which I again requested a deletion of the accounts. The company failed to respond to the request and I had to dispute with the credit bureau instead to have the accounts removed from my credit report. Upon checking my credit profile on XXXX XXXX, XXXX I noticed the company has again added negative accounts to my credit report despite my previous disputes and verification that I am not the individual whom owns the debt.
08/20/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KS
  • 660XX
Web
In XX/XX/XXXX, I received an alert that a collection had been placed on my credit report. The collection was from " Account Liquidation Service '' regarding a {$19.00} returned check on a JOINT ACCOUNT and that the company was attempting to collect {$30.00}. First of all I have NEVER written a check to their client " XXXX XXXX XXXX XXXX ''. I sent the collection agency a letter dated XX/XX/XXXX, ( ATTACHED ) asking for information and proof of debt. I also informed them that they have NEVER contacted me regarding the returned check to give me an opportunity to pay or dispute the debt. Because it was a " Joint Account '' I was willing to accept that one of my children or my spouse may have been responsible for the returned check I submitted a USPS Money Order ( XXXX XXXX ) in the full amount of the collection. I requested that the debt collection be " DELETED '' from my account due to their failure to make me aware of the debt PRIOR to placing the item in collection.
04/21/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 616XX
Web
On XX/XX/2020 a check from a long closed account was written in my name by my ex. XXXX 's XXXX XXXX allowed a person that was not me to write the check. I received a letter in mail from account liquidation services called them and they told me that I was going to have to go 250 miles from my house to press charges. I informed them XXXX allowed this, did not check ID and notwithstanding the fact I am not even the same gender and therefore need to make it right. Their response is XXXX is not required to check ID. I called XXXX and they said the same unless I go file a report again 250 miles from my house I owe the debt. Again repeating we are not required to check ID. Both were extremely rude and again can't stress enough XXXX allowed this to happen and is taking the stance.. oh well your problem ..you owe us.
12/11/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 628XX
Web
My personal information is being monitored by XXXX XXXX because I am a government employee and my personal information was compromised. They told me this bunch of crooks gave put an illegitimate collection account for {$25.00} on my XXXX credit file and trying to commit fraud against me!! I have no idea who they are andbb van owe no one any money!! Please enforce the laws and fine them and make them remove this account NOW!! I am sure the idiots caused my credit score to go down with this too!!
07/21/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 38301
Web
I have written and disputed incorrect information on my credit report that belongs to another individual. The company refuses to delete the incorrect information from my credit report even after receiving my personal verifying information that is different from the negative items they are reporting. They are refusing to pursue the correct individual and remove the information from my account even with verifying proof that my identity and the other individuals are totally different.
03/16/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • ND
  • 58103
Web
Back in XXXX my home was XXXX and checks were stolen. Fraudulent checks were written and are now reporting on my credit report. There are a total of XXXX checks reporting. The collection agency is Account Liquidation Services. I have provided them with forgery paperwork. All XXXX accounts are still reporting on my credit report and my credit score is being impacted by this. I am requesting that the accounts be removed from my credit report as soon as possible.
02/11/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IA
  • 507XX
Web
Hello my name is XXXX XXXX and Ive been attempting to try and resolve this matter with ACCOUNT LIQUIDATION. Please read the following notice thoroughly and carefully before responding. It is a notice. It informs you. It means what it says. For these reasons it is recommended that you carefully consider this notice and respond in substance, which means actually addressing the points raised herein.
12/22/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 628XX
Web Servicemember
They call back to back XXXX XXXX XXXX XXXX XXXX XXXX asking for someone else. I told them that the person youre asking for I dont know and its not me. They ask for some woman. But they call over and over again all day. I have screen shots of the calls. They say they are from Welcome to Account Liquidation Services , Inc
03/06/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MN
  • 55904
Web
A friend had used my name as gas pull offs and went to court in my name, have about 10 total debts because of this and a XXXX on my record for it but was never able to report this for personal reasons. They are charging me taking taxes from me for this debt and its not mine
07/09/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Called outside of 8am-9pm
  • GA
  • 312XX
Web
They call repeatedly, do n't leave a message. Just in the last week they have called 6 times, sometimes at 3 in the afternoon and sometimes at 10 XXXX. They also call on weekends at odd late or super early times.
07/04/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MN
  • 550XX
Web Older American, Servicemember
By pressing the correct number on my phone, I indicated the party they are trying to reach does not live here.
07/19/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75043
Web
11/20/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 67439
Postal mail
07/06/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • MN
  • 55051
Phone Servicemember
06/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
Phone
03/18/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • UT
  • 84405
Web
10/13/2014 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 67554
Web