AccessOne Holdings, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/27/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 27529
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I was 6 days late on a {$60.00} payment due to scheduling errors with automatic draft. This automatically put me in a 15 % interest rate terms. The remedy my lateness, I made extra payments and set the auto draft date earlier. I was not told that I would start accruing 15 % interest after this payment. I have found documentation stating that a {$10.00} fee would be levied, but not finance charges ( attacehd below ). The company nor I can find any document saying that they told me that this would happen. I have since paid for this loan so as to not accrue interest while procedings continue. I would like to be reimbursed for this money they stole plus interest and late payment fees that would accrue according to their own contracts.