Access Receivables of NC Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
01/18/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you instead of your attorney	VA 23666	Web	Servicemember
XX/XX/XXXX : I received a phone call from someone who identified their self as " XXXX XXXX XXXX '' calling on behalf of Access Receivables Management advising me of a past due debt of {$970.00} owed to the VA Dept. of Taxation for business taxes since year XXXX. I was told by XXXX XXXX that this unpaid debt is accruing 6 % interest daily until paid in full. I requested I be sent a debt validation letter to my current address which I provided. I called the VA Dept. of Taxation at XXXX XXXX XXXX XXXX XXXX, and spoke with a XXXX XXXX XXXX inquiring of any monies owed to the VA Dept . of Taxation, which the representative conducted a query into my individual and business records for the past twenty years, finding no record of me being indebted to the VA Dept. of Taxation. Per XXXX. XXXX, " no record of any past due business taxes, individual tax accounts show a XXXX balance. '' I received a second phone call from someone acting on behalf of Access Receivable Management demanding payment on overdue business taxes allegedly owed to the VA Dept. of Taxation. I advised this person I was awaiting fulfillment of my request of a debt validation letter from Access Receivables Management, and this person told me they could not provide me a letter validating the debt, but have sent me notices of the debt. I never received any notices, or other correspondence from Access Receivables Management via USPS mail services. Today XXXX XX/XX/XXXX XXXX, I received a third phone call from Access Receivables Management. The person making this call neglected to state their name. I was told by this person that they were attempting to collect on a debt owed to the VA Dept. of Taxation. I requested I be provided a debt validation letter, and this person stated, " I can not provide you a letter validating the debt! '' I was threatened with further collection actions in this phone conversation, and the phone conversation preceding this one. I requested, a third time, I be provided a debt validation letter, and I was met with, " I can not provide you with a debt validation letter. '' I disconnected the phone contact after receiving their response that I would not be provided with a debt validation letter. XX/XX/XXXX : I received a missed phone contact from Access Receivables Management XXXX XX/XX/XXXX XXXX at XXXX XXXX., while at work. I called the number back and a XXXX XXXX answered the call, and immediately communicated the company 's scripted greeting and debt collector advisement statement. I asked XXXX. XXXX to identify the name of the company she represents, and she replied, " Access Receivable Management. '' I asked XXXX. XXXX to identify the physical address of the company she represents, and she replied, " Why do you need that information? '' I asked XXXX. XXXX to identify the physical address of the company she represents so I could confirm the existence of the company, and she replied, " I'm not going to give you that! '' She refused a third time to provide the identifying information I requested of the company she represents, instead demanding I pay an allegedly owed debt of {$960.00} on the account of the XXXX XXXX XXXX XXXX. I informed XXXX. XXXX that Access Receivables Management is in violation of my letter of " Cease and Desist '' of all forms of contact with me, and she replied, " There's nothing in the notes section about any such letter! '' I advised XXXX. XXXX that she is currently in violation of my letter demanding all forms of contact attempts stop, and she switch gears and told me unless I pay the amount owed, my wages will be garnished, my credit report will be negatively impacted, and she would have to notify the Dept. of Virginia Taxation of my refusal to pay the alleged debt owed. She abruptly hung up, disconnecting the phone call. Going through my phone call list, I noticed receiving a total of 4 other missed calls from the same company phone number ( XXXX ) which called me today. Those calls came in on the following dates ( XXXX XXXX, XXXX XXXX, XXXX XXXX, and XXXX XXXX ), all of which appear to be after my letter of " Cease and Desist '' was presented to Access Receivables Management.
09/16/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	CA 95835	Web
Complaint against : Access Receivables on behalf of XXXX XXXX -XX/XX/XXXX Access attempted to collect a debt from online XXXX XXXX amount owed. XXXX XXXX, employee settled the account for@XXXX as debt paid and final. -XX/XX/XXXX months later, XXXX XXXX begins calling 2-3x/week stating she was a new employee to access receivables and she mistakenly settled the account for too low of an amount and was requesting additional {$500.00}. I requested to speak to a manager, transferred to team leader XXXX XXXX who stated they would not honor settlement agreement. I requested to speak to supervisor and was sent to Supervisor, XXXX ( or XXXX ) XXXX. I left distressed voicemail that company was not honoring their agreement and it wasnot my fault that a " new employee '' made a mistake and is attempting to collect more 2 months after the fact. NOT fair business practice. -XX/XX/XXXX, I called back to speak with XXXX XXXX and spoke with XXXX ( XXXX ) who took my detail complaint and was going to submit to supervisor. -XX/XX/XXXX I called to request to speak with XXXX XXXX , company hung up on me. -XX/XX/XXXX I called to speak XXXX XXXX . I was hung up on. -XX/XX/XXXX Called back and asked for XXXX XXXX , she was rude and stated they would not honor settlement agreement. I requested to speak to XXXX 's supervisor. She refused and then stated she would negotiate for {$110.00}. I declined stating that debt was paid and I owe nothing. I requested that XXXX contact the university. XXXX finally agreed to contact corporate and acknowledged that new employee made mistake and they were not honoring agreement. XX/XX/XXXX I spoke to XXXX XXXX, financial aid advisor for XXXX XXXX. She emailed me 50/50 match settlement of {$150.00}. I asked for time to get reply from XXXX XXXX -XX/XX/XXXX through XX/XX/XXXX, I did not get response from XXXX XXXX . XX/XX/XXXX Called for f/u on settlement agreement. I was informed that original agreement will not be honored XX/XX/XXXX I emailed XXXX XXXX, XXXX XXXX financial aid advisor, and I agreed to email settlement of {$150.00}. XX/XX/XXXX resent email to XXXX XXXX and I was informed that financial aid would no longer honor the agreement and recommended I keep working with access receivables to negotiate new settlement. XX/XX/XXXX Left voicemail for XXXX XXXX. XX/XX/XXXX I called to f/u with XXXX. XXXX XXXX informed me that XXXX has been on vacation so he f/u with XXXX 's supervisor XXXX XXXX who related to XXXX that agreement will not be honored and owe {$500.00}. I told XXXX that I had written proof that XXXX XXXX was willing to settle for {$150.00} and requested they honor this at least. XXXX requested I email him the settlement email and he would pass it along to supervisor. I emailed XXXX the settlement offer from XXXX XXXX. XXXX wouldn't confirm if he had received email. I called access receivables and XXXX confirmed he received email. XX/XX/XXXX I called XXXX and their was no response. I emailed XXXX again with email settlement. No response. XX/XX/XXXX Received letter from access receivables threatening to ruin my credit by reporting debt to credit bureaus. XX/XX/XXXX I am submitting this complaint.
05/23/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MD 20770	Web
I sent the below letter to Access Receivable Management XXXX XXXX XXXX XXXX to verify a medical debt and they didnt provide proper verification to verify debt. I didnt sign anything releasing my information to be released from XXXX XXXX to a third party which revealed my personal medical history. They are suppose to give me 30 days to dispute the validity of the debt which I never received ... this is improper collection tactics. ... ... ... .. : : : : : : : : : : : : : : : After viewing a copy of my credit report, I noticed a collection account placed on my credit report from you in 2018. I am requesting that you allow me to validate the alleged debt. I am unaware of any outstanding medical bills that I possess, and I am seeking the name and hospital/medical provider to which I owe the debt and a detailed breakdown of the fees that I owe. Additionally, I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I did not give permission to any of my current or prior medical providers to release any of my medical information to a third party. I am aware that the HIPAA does allows the release of limited information about me but anything more is to only be revealed with the patients authorization. Therefore, my request is twofoldvalidation of debt and HIPAA authorization. Please provide breakdown of fees including any collection costs and medical charges. Provide a copy of my signature with the provider of service to release my medical information to you. Cease any credit bureau reporting until the debt has been validated by me. Please send this information to my address listed above and accept this letter, sent certified mail, as my formal debt validation request, which I am allowed under the FDCPA. Please note that withholding the information you received from any medical provider in an attempt to be HIPAA compliant can be a violation of the FDCPA because you will be deceiving me after my written request. I request full documentation of what you received from the provider of service in connection with this alleged debt. Additionally, any reporting of this debt to the credit bureaus prior to allowing me to validate it is a violation of the Fair Credit Reporting Act, which can allow me to seek damages from a collection agency. I will await your reply with above requested proof. Upon receiving it, I will correspond back by certified mail. Sincerely, XXXX XXXX XXXX
04/15/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	CA 91324	Web
On XXXX XXXX, XXXX XXXX XXXX has sent me a collection email on an account that was closed and paid in full back in XXXX XXXX. " Dear Accounts XXXX, Thank you for trusting XXXX for all your business needs. This is just a friendly reminder that your XXXX bill for the following accounts are due today. If you have already made payment, please accept our thanks and disregard this message. Account XXXX : XXXX You can make your payment today, restore suspended services, request payment arrangements, and/or update billing information by calling XXXX. For billing disputes or in-depth billing matters, please contact your local Commercial Billing Department at XXXX. We value your business and the opportunity to serve you. Sincerely, XXXX XXXX, XXXX, XXXX, XXXX \| XXXX XXXX XXXX XXXX XXXX ( XXXX ) XXXX \| Fax : XXXX XXXX Available Mon-Fri XXXX-XXXX CST Description : Description : Standard XXXX logo '' So, I called XXXX XXXX, could n't help me and I have finally filed a report with FCC and XXXX. Once time XXXX got to know about the issue via FCC and XXXX, they had reduced that bill and created another problem for me by sending {$140.00} in collection without any communication via email or mail what so ever. I am so surprised that XXXX XXXX did that, however this is what I have received in mail and email this week ; " My name is XXXX XXXX with Access Receivables Management, I am writing in reference to a XXXX XXXX XXXX account we currently have in collections in our office in the amount of {$140.00}. It 's very important that we resolve this matter so that no further actions are taken. Please contact me at the phone number listed below or reply by email. When calling or emailing please use ACCESS ID # XXXX. Payments can be made by phone using Visa, MasterCard, or check by phone. You can also go to XXXX to make a payment or set up a payment plan. I am willing to help by setting up a payment plan or settling on the account. Thank you, XXXX XXXX. Boys XXXX XXXXXXXXXXXX http : //access-receivables.com/ Access Receivables Management XXXX XXXX XXXX XXXX XXXX, MD XXXX '' I am not sure, if a collection agency could directly ask for money, without even validating a debt. I wish XXXX XXXX would have delt directly with me to resolve instead of even complicating furthermore. Thanks XXXX XXXX
08/23/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	MD 207XX	Web
This is another complaint being opened against access XXXX XXXX and the I will keep complaining about them because they were caught in a lie in a previous complaint. They were reporting that I owed {$2500.00} to the credit bureaus although XXXXXXXX XXXX took care of the balance internally. The company responded that the balance was for {$1700.00}. For the past 4 years they have been reporting the same balance of {$2500.00} and verifying with the credit bureaus that this amount was correct. Today they admitted the balance was {$1700.00} which is what Ive disputed several times and they refused fo update which is a violation of FCRA. I have pulled multiple versions of my credit report and the amount has always said {$2500.00} which was inaccurate. They even reported in XX/XX/XXXX that I paid them directly {$2500.00} which now has re-aged the date of last activity on my credit reports. There should have been any update of date of last activity because theres no activity on a collection account with a XXXX Balance! I have attached the previous CFPB complaint that shows the inconsistency of them never properly verifying the debt. I have proof of payment from the university directly. They said the pay off date reflected as XX/XX/XXXX and per the attached credit report from XXXX XXXX, the balance pay off date reflects XX/XX/XXXX. I asked them to provide the actual contract between XXXX and their company but they refused. XXXXXXXX XXXX provided the proof of our agreement but I do not have anything from this collection company. They have not properly validated the debt and have lied about their attempts to do so to the credit bureaus. if this isnt deleted off my report. Immediately, I will submit this entire file to a lawyer. They also never provided me with my initial 30 Days to validate the debt letter. This should have never ended up on my credit report.
05/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NV 89081	Web
Our Business has been getting repeated very harassing phone calls from Access Receivables and their employee XXXX XXXX in regards to a debt with XXXX XXXX that we do not owe. He continues to call and yell at myself and our employees. He is attempting to collect debt that we do not owe and has not provided any proof of the debt. They have sent us copies of old contracts, but what they have sent is not current and does not support their claim of the monies owed. They have said it is early termination of an internet service contract, but FCC has banned early termination fees in business data services, so that point is moot. I have told XXXX many times to stop calling and he has ignored this request. He has called repeatedly and upset employees at our business that have nothing to due with vendor interaction or financials by being rude, disrespectful, and yelling. All bills have been paid through our cancellation date of XXXX/XXXX/2015. Actually we paid our bill for the entire month of XXXX 2015, so there would be no problems. That seems to have not been the case. There has been nothing but problems and actually XXXX owes us money and not the other way around if we were to push the matter. See our correspondences attached that were mailed and emailed to XXXX. I spoke with them about cancellation prior to ending service and provided all they requested. They even came and picked up the equipment in XXXX 2015. At this point we need all contact from the collection company to end. No more phone calls harassing our staff and telling our staff how bad they are and the verbal defamation of our company to our staff. It has been completely unprofessional.
07/25/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	VA 223XX	Web
Dear Sir/Madam : I received a notification in the mail stating that I owe {$710.00} dollars from Access Receivables Management XXXX XXXX XXXX, XXXX, MD XXXX case number is # XXXX, they were retained by XXXX XXXX XXXX XXXXXXXX XXXX I enrolled for a class back in the fall ( XXXX ) for the XXXX XXXX for XXXX to take a class. However, I was unable to take the class due to financial reasons. It is the practice of the school to enroll via student loan or pay by cash, check. or credit card. I wasn't able to do so as I stated, so normally the class gets dropped if you do not pay by the deadline. Apparently, the school did not drop the class which must have been a glitch is what I can only believe happened. So, now they are trying to collect money for a course I never took. If you go to the grocery store and place items in a cart and get to the register and don't pay for them, you can't go out of the store with the goods. Any servicing or product based entity will not allow you to receive the merchandise/services without paying. So, how this happened that this got pass someone in the schools administration I do not know. I have been attending this college since XXXX and this has been the process, since then. I do not want this to appear on my credit on keep me from finishing my education. I have a few more courses to take get a dual degree in which I am being told no longer exist. I have exhausted my ability to apply through financial aid this time. The only way I can do so is when I obtain my XXXX XXXX XXXX. My education is important. I need your assistance in resolving this matter. Very Respectfully XXXX XXXX ( XXXX ID at XXXX ( XXXX )
05/30/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TX 78253	Web
I routinely check my credit score once per month. On XX/XX/2023, I checked my credit score on XXXX and noticed a XXXX point drop from a credit score of XXXX ( XX/XX/2023 ) to XXXX ( XX/XX/2023 ). Looking at my credit report, I saw a fraudulent " collection '' charge from ACCESS RECEIVABLES MAN on behalf of the original creditor ( XXXX XXXX XXXX XXXX ) for {$530.00}. The fraudulent transaction happened on XX/XX/2023. Subsequently, this collection charge appeared on my XXXX credit report on XX/XX/2023. I also checked my credit reports from XXXX and XXXX, which corroborate the same fraudulent charge. This is identity theft. I have never taken a loan out from XXXX XXXX XXXX. I am a XXXX XXXX who has completed XXXX school, XXXX, and XXXX. As a practicing XXXX in XXXX XXXX, Texas, I have no reason to go to community college in XX/XX/2023 in Virginia. Additionally, I contacted both the debt collector ( ACCESS RECEIVABLES MAN ) as well as the original creditor ( XXXX XXXX XXXX XXXX ) multiple times by both phone and email with no response from either party. I was never notified regarding a debt owed ( by the debt collection agency or Virginia XXXX XXXX ). A police report has been filed with my local police station regarding this identify theft.
02/19/2020	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NY 109XX	Web
We had compensation insurance through XXXX. The company went out of business and the balance owed was {$500.00}. XXXX increased the balance of the bill 10 times as a result of a several unannounced visits to review our paperwork after we canceled our policy. We were 6 months out of business and had all returned to regular employment. Recently I and my family have received threatening phone calls from Access Receivables Management. They have called me multiple times a day, utilizing different numbers and have recently began calling my family and have left voicemails describing the nature and content of the debt. I am feeing very harassed and my privacy invaded. The debt is inflated as a punitive measure for not taking a risk to take a day of my new job to meet with the XXXX representative during work hours. I offered to meet anytime after. The company is financially closed and no longer had any employees and they are contacting my family which has no connection to the company. I am considering legal ramifications for the harassment and violation of my privacy rights. I have saved voicemails that were sent to my sister and father
09/01/2023	Yes	Debt collection Telecommunications debt	Attempts to collect debt not owed Debt is not yours	NC 27127	Web
I received a notice in the mail last year stating that I owed over {$400.00} to XXXX for services that I had cancelled a few months earlier. I wrote to them and explained that I did not owe that amount because XXXX didn't end my service when I asked them to and when I turned in their equipment. A year went by and I received another notice saying that I owe the same amount. I sent an email to the collections agency this time and told them that I had documentation to prove my side. I received a phone call from an aggressive collection agent who explained that I didn't turn in a piece of equipment and that I never cancelled my service. This forced me to go to my records and pull out the documentation showing that I turned in my equipment. I took photos of the three receipts and emailed them to the company. I keep receiving phone calls from rude and aggressive agents that refuse my documented support. I feel like they are abusing me with their phone calls and letters because their client didn't close out my account correctly.
04/01/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	FL 33024	Web	Older American
they started contacting me last week about a debt some company owes XXXX. I advised them that i was not that company and tat they should stop calling and e mailing me immediately. yet they continue to call a number that is on the do not call list and continue to e mail me after i have repeatedly advised them via e mail and when they call me that i am not the person they are looking for they told me quote we will haunt you till this is paid and we don't care what you say or do we will not stop calling you .... They have also been threatening my credit score and my access to credit. since i have near perfect credit this is most distressing. I am over XXXX and XXXX and worked very hard to ensure i have great credit. to have a company like Access Receivables Management threaten to destroy me and my credit is very distressing. the account number they are calling and e mailing about is XXXX Access Receivables Management XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, MD XXXX
04/11/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NJ 080XX	Web
On XX/XX/XXXX I wrote a letter to the collection agency Access Receivables Management located at XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX under the Fair Debt Collection Practice Act I asked the collection agency for the following below : Original creditor XXXX XXXX 1. Agreement with the creditor that authorizes you to collect on this alleged debt 2. The agreement bearing my signature stating that I have agreed to assume the debt 3. Valid copies of the debt agreement stating the amount of the debt and interest charges 4. Proof that the Statute of Limitations has not expired 5. Complete payment history on this account along with an accounting of all additional charges being assessed 6. Show me that you are licensed to collect in my state ; and 7. Your license numbers and registered agent Instead they sent me a print out that didn't prove the debt and they didn't send me anything else and the collection item is still on my credit report.
11/22/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	CA 95670	Web	Servicemember
I revived a call from Access Receivables Management a couple weeks ago attempting to collect a debt that was sent to them from the XXXX XXXX of XXXX XXXX. I am disputing that debt. The debt collector who called identified himself as having served in the XXXX for 4 years, upon hearing that I was in the XXXX XXXX XXXX. I had told him that I was in the XXXX XXXX XXXX and was using my Post XXXX XXXX XXXX to attend the XXXX XXXX XXXX XXXX. I explained to him that even though I had submitted a certificate of eligibility and was told the VA would pay my tuition, the VA failed to pay my tuition in a timely fashion and I never got my XXXX. The debt collector told me that it was wrong for me to use the XXXX to pay living expenses and that I could get in a lot of trouble from the XXXX XXXX for doing that. This was dishonest on his part and an attempt ti scare and intimidate me. This violates the Fair Debt Collection Practices Act.
06/03/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AR 726XX	Web	Servicemember
I had an account with XXXX for internet service. After the end of my contract period, I contacted them by phone to cancel my service. I continued to receive bills and so I notified them by mail twice that I had canceled my service. Since I refused to pay bills generated after I canceled my service, after XXXX 4 months, they stopped billing me and canceled my account. They then sent a package to me so that I could return their equipment. I did so. Several months later they contacted me saying that I owed them for the XXXX 4 months of service after I canceled my service and that I owed for the equipment. I informed them then the information I related above. Now, they 've hired a collection agency - Access Receivables Management - who is attempting to collect the same invalid debt. I owe XXXX nothing since I always paid my bills in a timely fashion until I canceled my service, and I returned their equipment.
10/25/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	SC 29016	Web	Servicemember
Received notification of XXXX owed to XXXX XXXX XXXX. Contacted collection agency via email and stated debt was not mine and requested validation. XX/XX/XXXX I received a letter in the mail that was supposed to be the debt validation. The paperwork sent has the date the account was opened and the amount owed. The signature on the contract is not mine nor does the paperwork indicate the location where the account was opened nor a copy of the identification presented/collected at the time the application was completed and the account opened. Whomever opened the account provided my checking account information for automatic debit of the payments. When I noticed the deductions I contacted my bank and reported the activity as fraudulent. That was over three years ago. I was never contacted about this account or the alleged delinquent payments until last week. Again I have no knowledge of this account.
08/25/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	ME 043XX	Web	Servicemember
On XX/XX/XXXX Access Receivables wrote to me claiming that my account with my pain doctor has been placed for collection and tells me that I can not communicate with my physician or the financial department of the medical practice. Access Receivables claims I owe {$420.00} to my pain doctor when in fact I am a Medicare and Medicaid patient and the financial department has not properly billed Medicare and Medicaid. I do not owe anything. On XXXX XXXX Access Receivables called me and advised that I was refusing to pay although I informed Access Receivables of the foregoing. I have written to Access Receivables to attempt to give them my insurance information, and I attempted to give insurance information to Access Receivables by phone, but the representative of Access Receivables refused to accept my insurance information and repeatedly demanded payment.
01/30/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	PA 184XX	Web
I received a letter dated XX/XX/19 from Access Receivables about collection. I was out of town when the letter was received but on XX/XX/XXXX wrote a letter to the company requesting validation of the debt. I have continued to get daily phone calls and messages- many while I am working. I called them back today and reiterated that I have requested validation and will not talk to them - not to call me - while I have not received validation. The rep began to argue with me that they will not send me a personal letter and how else are they supposed to contact me. I reminded her it is my legal right to request validation in writing and they are disturbing my ability to work. She STILL did not say they would not call or that they would send me a letter ( as I understand is required ) and raised her voice so I terminated the call
08/14/2023	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	VA 231XX	Web
Access ID # XXXX Access Recievables Management po box XXXX XXXX, MD XXXX This company reached out to me about a proported tax debt from XXXX and XXXX in XXXX. I responded to them within the 30 day window with a letter informing them that I disputed their records, plus they were outside of the legal collections window in Virginia. They called my offce in XXXX, and I responded with a letter on the XXXX to stop and desist phone calls to my place of employment. I again asked for more information, and advised them of the debt window that was closed by VA state law. I asked for information within 30 days, or they needed to stop and desist all collection attemps. They again called my place of employment this morning. Our phone numbers are XXXX & XXXX. I can supply copies of both letters that I have sent them.
08/18/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	PA 195XX	Web
We acquired XXXX XXXX internet as a provider. They promised us adequate speed for our needs, so we entered a contract with them, only to find out we could not even watch a movie, use our phones or work from home etc ... We paid for services for XXXX mos while they tried to correct the problem, in the meantime accrued charges for extra data to our phone, could not watch movies or work from home while they tried to fix. they sent us to collection agency for equipment charges and early termination fees which we are not liable for. they failed to reach their part of the contract. meanwhile they are blaming us for breaching the contract. we contacted them several times speaking to XXXX XXXX on XXXX/XXXX/XXXX which is the highest supervisor we could reach and she refused to remove the amount.
07/20/2022	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	CO 809XX	Web
XX/XX/XXXX at Received voice message saying she's not sure she has the right company, gives an address that my company is not associated with. Said her name is XXXX and to call her back at XXXX reference number XXXX for an outstanding debt. Later on XX/XX/XXXX received voice message Access Receivable tying in last 4 digits of my bank account to a balance that is due {$1600.00} XX/XX/XXXX received email from XXXX XXXX at Access Receivables saying there is a balance of {$1600.00} that must be paid. The fastest say to suspend collection activity and eliminate delinquency is to make arrangements to pay directly with their office. Access Receivables says their client XXXX is responsible for making the claim. Neither myself nor my company have any connection with XXXX.
03/17/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	IN 46268	Web
Access Management is the name given. The number they are calling from is XXXX. The caller ID is ACESSRECVBLES.It 's a robocall. This is a landline they are calling. They call almost daily. My experience is that they are fishing for a debtor by using the least expensive, laziest methods. One of which is to simply robocall anyone with a similiar name using a computerized database. I know of no debts that me or my family owe that are outstanding. Googling this company does bring up the name of a supposed " ethical '' debt collector. If a debt collector calls me wanting to know if so and so can be reached at my number, I tell them that I will let them know after they pay {$15.00} to my XXXX account. They usually unceremoniously hang up.
04/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NV 89081	Web
Our Business has been getting repeated very harassing phone calls from Access Receivables and their employee XXXX XXXX in regards to a debt with XXXX XXXX that we do not owe. He continues to call and yell at myself and our employees. He is attempting to collect debt that we do not owe and has not provided any proof of the debt. They have sent us copies of old contracts, but what they have sent is not current and does not support their claim of the monies owed. I have told XXXX many times to stop calling and he has ignored this request. He has called and upset employees at our business that have nothing to due with vendor interaction or financials by being rude, disrespectful, and yelling.
10/16/2017	Yes	Debt collection Private student loan debt	Written notification about debt Didn't receive notice of right to dispute	VA 22304	Web
I was making school payments for XXXX University XXXX XXXX Campus on my original balance of {$980.00} ( approximately ) and I missed a payment and they sent it to a collection Agency ( Access Receivables ). I had no Idea that it was sent to Collection until I see it on my credit report. The collection agency did n't sent me a mail to my address, did n't send me an email or a phone call. I have contacted Access receivables, but the manager did n't want to assess the situation. As a taxpayer citizen, I have a right to be notified by certified mail that I have to settle a debt, but in this case just because they have the power to post it to my credit, they did.
04/15/2019	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt was result of identity theft	CA 90631	Web
a woman by the name of XXXX XXXX was the loan officer in charge of my loans at the XXXX XXXX of XXXX XXXX county. she forced me to sign off on documents that I had no idea what they were for. I was asked to forge my moms signature and take out an extra {$20000.00} in loans which are now in collections in my name on my credit. we later found out that this woman was fired from XXXX after more fraudulent behavior..I don't believe this loan should be my responsibility anymore because this woman had me sign papers FORGING my mothers signature as well as the fact that my school has gone bankrupt and is completely GONE now.
02/25/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92243	Web
XXXX XXXX was given 30-day notice on XX/XX/XXXX of cancellation of fiber services. XXXX has continued to invoice ( refer to case # XXXX from XX/XX/XXXX ) and still sent account to Access Receivables for collections for charges for services after cancellation. Access Receivables was sent notice to Cease & Desist via certfied mail XXXX XXXX XXXX XXXX XXXX ( delivered XX/XX/XXXX ) and via email to customerservice@access-receivables.com on XX/XX/XXXX. Access Receivable called us again today XX/XX/XXXX to attempt collection. They had been notified any further communication would result in complaint.
01/18/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	VA 22201	Web
I received a medical bill for approximately {$600.00} from XXXX XXXX XXXX XXXX I didn't pay this because it wasn't submitted to my medical insurance properly. So it was sent to a collections agency. After speaking repeating with XXXX XXXX XXXX XXXX, they resubmitted to the insurance company and they paid {$450.00} leaving a balance of {$160.00}, which I paid to XXXX XXXX XXXX XXXX on XX/XX/2020. The problem now is a collections company called Access Receivables calls me multiple times a week demanding {$600.00}. I've told them to stop calling and it continues. They call me from XXXX.
01/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	TN XXXXX	Web
I would like to address this issue of this inaccurate account on my credit report. I followed your advice about contacting the collector.I sent them a letter by certified mail and it was received on XX/XX/2018 and asked them to verify the debt and investigate. As oftodaythey still have not responded to me.The company has not responded in any way. None of the credit bureaus have remedied this issue. I thought they had 30 days to investigate and fix the inaccurate account listed. It has been over 45 days and this debt has not been verified nor has it been removed from my credit profile.
04/17/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 91016	Web
XXXX/XXXX has been trying to collect on an account on my business that is for an account that was at a previous address and the account was closed and the phone lines moved to another provider, yet XXXX/XXXX continued to bill me at the old address. I have talked to them multiple times and written letters stating this and they have agreed that it is incorrect. They have since turned the account over to collections with access Receivevables who continues to call and pester to collect this, even though I have also written to them asking for verification, which they have not provided.
07/10/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	MD 20770	Web
I recently pulled my reports and noticed you are reporting the incorrect balance owed and date paid for this account XXXX XXXXXXXX XXXX XXXX. In fact, per their correspondence, my debt is not owed by Access Receivable Management and was satisfied internally. The information is being reported by your company and the bureaus are different, this means the account has not been properly verified. Most recently, this company reported that my last payment activity was in XX/XX/2021 which is incorrect. They are now continually re-aging my account which is against the FCRA.
05/26/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 93309	Web	Servicemember
I signed a contract with XXXX for fiber internet, they added a portability clause which stated if we moved after paying for service for a year and gave 3 months notice, theyd install fiber in our new location. Internet was paid for over a year, sufficient notice was given and XXXX refused to install fiber to provide services as outlined in the contract, stating it was too expensive to install fiber. XXXX still has been trying to collect this debt and is now harassing my dental office, leaving several messages on media intended for patient communication.
08/30/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 787XX	Web
I acquired some assets of a company, but not the entire company. Some debt collectors have attempted to collect debt belonging to that company, but have backed off as soon as they 've heard that I did not acquire the company. That has not been the case with Access Receivables. Yesterday I received 2 calls after explaining the issue to a XXXX XXXX at that company. Today he has called 12 times so far and it 's not quite XXXX. He has yelled at me multiple times and will not stop calling, even after I told him he was harassing me.
12/15/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MD 21215	Web
I ( XXXX XXXX XXXX recently obtained a copy of my credit report. Access Receivables Management continues to violate my rights according to Fair Debt Collection Practice Act ( FDCPA ). Also this company is in violations according to 15 USC 1692. This company have violated 15 USC 1692b ( 2 ), 15 USC 1692b, 15 USC 1692c. 15 USC 1692c ( 1 ), 15 USC 1692c ( 3 ), 15 USC 1692d, 15 USC 1692e. This company have violated my rights as a consumer and misuse my name. Hurt my reputation and my life. I have attached my LICENSE.
11/25/2016	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	WA 98108	Web
I never had the chance to find out what this debt was. Access Receivables purposefully sent my debt to an address I did n't live, and even worse when they marked for collection for XXXX and again in XXXX. The only reason I knew this is because I pulled my credit report through the XXXX contracting bureaus. They 're playing with Statute of Limitations of my debt, and I 'm really frustrated with their illegal practices. I lost XXXX points of my credit all of a sudden, because of them. I need it back.
12/19/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AL 368XX	Web	Servicemember
I am having with my credit report. The account name Receivables was added to my report and was disputed with XXXX on XXXX XXXX, XXXX. The investigation was completed and the account said above was deleted from my XXXX credit report. Later, the account was added back as Access Receivables Management on XXXX XXXX, XXXX. This action infringes on my Fair Credit Reporting Act Rights for Section 605 [ 15 U.S.C. 1681c ( c ) ( 1 ) ].
11/24/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	HI 968XX	Web
I keep receiving calls from Access Receivables Management in regards to a cable bill debt that is not mine. I have tried talking to them but they do not seem to want to hear it nor will they remove me from their robocall list. The acct # they are after XXXX The phone number they leave XXXX XXXX XXXX XXXX The phone number they call from XXXX XXXX XXXX XXXX Thank you for your time.
10/31/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	IL 60450	Web
Received letter from debt collector. Did not know for what. They helped me through the steps, after I called reporting to them that this is something I did not owe. At the time I still did not know what it was for. The amount was {$2300.00} I then disputed it to them and mailed it back. And then I filed a police report.
06/09/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	PA 19128	Web
I've disputed this account multiple times and I have received nothing in the mail from them whatsoever! They have continued to verify the account with the credit bureaus, but they can't send me anything? That is against the FDCPA! I hope these people understand that they are ruining lives with invalidated information!
11/06/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	GA 300XX	Web
I have sent this company several letters asking them to verify the debt they claim that I owe. I have yet to get a response back from this company. I have attached the letters sent to this company. This company is in clear violation of 15 USC 1692g Sec. 809 ( b )
03/22/2016	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	PA 191XX	Web	Servicemember
This collection company recently placed an account on my credit report. I have no knowledge of this account and why it is reporting on my credit. I was not given a disclosure verification of debt and I do not have any knowledge of this debt they are reporting
09/30/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	VA XXXXX	Web
After viewing my credit report it appears the company ACCESS RECEIVABLES MAN is hitting my account with negative information but not providing what the debt is for. I have not received correspondence indicating anything at this time.
10/20/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	VA 20112	Web	Servicemember
We receive daily calls from Access Receivables Management, a debt collector. We have told them previously we do not have any outstanding debts and they continue to Harass us with these calls.
10/06/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	TN 37042	Web
15 USC 1692 G " I DO NOT RECOGNIZE '' " FALSE MISLEADING INFO PROVIDED BY DEBT COLLECTORS '' I have records of 200 plus phone calls As well text messages of the harassment
04/02/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 75025	Web
I never attended XXXX university. i inquired about school but never attended due to death in my family. I do not owe anything please remove this invalid debt immediately
10/27/2016	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	WA 98108	Web
I 've asked for debt verification letters to be sent, and to this day I have NEVER received any letters of debt verification from the collector.
09/27/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 30127	Web
I did not consent to authorize nor benefit from the following account ( s ). Block and Remove
05/23/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 30004	Web
I never attended o XXXX University. I went to another school.
09/28/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MA 02131	Web

06/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	SC 29501	Web	Servicemember

05/19/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	LA 71109	Web

02/08/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	SC 29210	Web

12/20/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	OK 73644	Web

10/26/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	NC 28761	Web

10/17/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MI 48310	Referral

06/20/2022	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 32708	Web

04/18/2022	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	WA 98001	Web

01/26/2022	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	VA 22079	Web

07/28/2021	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 75051	Web

05/17/2021	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt was paid	MD 21206	Web

04/17/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	LA 70767	Web

02/19/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	VA 23185	Web

01/31/2021	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	PA 19026	Web

01/13/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	VA 24121	Web

12/11/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	TX 75248	Web

11/12/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33548	Phone

10/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 75248	Web

09/07/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	AL 36035	Web

08/04/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours		Phone

06/27/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	GA 30315	Web

04/21/2020	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 90013	Web

03/13/2020	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	WI 54911	Web

01/16/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OH 45103	Web

08/31/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	KS 66049	Web

05/08/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TN 38116	Web	Servicemember

04/24/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MN 55426	Web

02/26/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	NY 10016	Web

11/12/2018	Yes	Debt collection Federal student loan debt	Communication tactics Frequent or repeated calls	FL 33064	Web

10/31/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount		Phone

10/15/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28210	Web

10/11/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OH 44106	Phone

10/03/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 93221	Phone

07/09/2018	Yes	Student loan Private student loan	Struggling to repay your loan Can't temporarily delay making payments	GA 30906	Web

06/25/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	VA 23227	Referral

03/20/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	ME XXXXX	Web

02/04/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	SC 29456	Web

09/11/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MD 21213	Web

05/18/2017	Yes	Debt collection Other debt	Communication tactics Called before 8am or after 9pm	CA 90210	Web

04/25/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	GA 30034	Web

04/21/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TX 75050	Web

04/18/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 75050	Web

12/14/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	KY 40229	Web

11/29/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	ME 04231	Web

11/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	IL 61820	Web

10/14/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MD 21029	Web

10/06/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NV 89081	Web

10/03/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30127	Phone	Older American

09/30/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MD 20693	Web

09/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NJ 07825	Fax

08/12/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 90034	Web

07/20/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	TN 37934	Web

06/02/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NC 27603	Postal mail

04/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	NJ 07450	Phone

12/11/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	MI 48180	Web

11/24/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 33810	Web

07/06/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	VA 22304	Web

05/29/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NC 27592	Web

05/27/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA 22554	Phone	Servicemember

03/26/2015	Yes	Debt collection Non-federal student loan	Improper contact or sharing of info Talked to a third party about my debt	AL 36608	Phone

03/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MI 49085	Web	Older American

11/23/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	IL 60426	Web

10/24/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	PA 19121	Web	Servicemember

02/20/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MD 21237	Phone	Servicemember

12/23/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CO 80202	Web

12/17/2013	Yes	Debt collection Non-federal student loan	Improper contact or sharing of info Talked to a third party about my debt	GA 30126	Web