Absolute Mortgage Company, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/03/2017 No
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • NJ
  • 08081
Web
I was contacted by XXXX XXXX and XXXX XXXX through XXXX on XX/XX/XXXX. I was given a pre-qualification for a home loan from XXXX XXXX XXXX XXXX. on XX/XX/XXXX in the amount of XXXX. I did not find a home until XX/XX/XXXX and I contacted XXXX XXXX to update him on the home. Then I had to finish the paperwork to complete the process in getting the loan. The home loan was supposed to be for XXXX. XXXX XXXX contacted me on XX/XX/XXXX to tell me that my credit score went down. I was given a list of items to pay off in order to bring my credit score back up. After those items were paid and a receipt provided to XXXX, I did not hear from him again. My realtor and I both tried on several occasions to get in contact with him but received no response. On XX/XX/XXXX the mortgage commitment was due. On XX/XX/XXXX I called XXXX XXXX from my job and afterwards I received an email stating that he would provide an update of my loan to my realtor and the listing agent. I 've called and emailed him to get some more information so I could move forward to complete my loan but still no response. This mortgage company has put me in jeopardy of losing the purchase of this home and my earnest deposit. I am forced to start with a new mortgage company which has pushed my settlement date into XX/XX/XXXX. This company has been unprofessional and caused a lot of stress and money. They should not be aloud to operate a mortgage business.
08/19/2016 No
  • Mortgage
  • Conventional fixed mortgage
  • Settlement process and costs
  • WA
  • 98012
Web
I was referred to this broker, XXXX XXXX at Absolute Mortgage at XXXX XXXX, WA, by my realtor when buying a new constructed home. The lender was out of loop at the beginning, but I did n't mind much, as I 'm buying a pre-sale and I had plenty of time. The closing was supposed to be XX/XX/XXXX, and I signed the sale contract at XX/XX/XXXX. Fast-forward to XX/XX/XXXX, notice from the lender that the appraisal gon na be late as he did n't submit the rush request. Late appraisal means late closing, so I bite the bullet and extend my lease to XXXX XXXX, as the lender gave his word. Fast forward to XXXX XXXX, notice from the lender that the loan amount is different from the number sent over by the seller. Asking around, the lender forgot a notice from the seller back in XXXX, when an adjustment was made between me and the seller about the price. As a result, I have to pull together ~ $ XXXX at the last minute for fill the gap. The lender promise to close on XXXX XXXX. Fast-forward XXXX XXXX, notice from the lender the loan documents gon na be late. Fast-forward XXXX XXXX, notice comes saying the lender had made a mistake on my documents : my wife 's name is missing. Enough is enough. So now me, my wife and a XXXX have to move out the apartment as we can not extend our stay again and again. We 're practically going homeless. I 'm also seeking legal advice.
02/13/2017 No
  • Mortgage
  • Conventional fixed mortgage
  • Application, originator, mortgage broker
  • WA
  • 98391
Web
We worked with Absolute Loans for several months. They notified us of our approval for a loan refinance. No problem-slam dunk. We went ahead and paid out of pocket for an appraisal as well as paid to lock in our rate. For the next few months, we jumped through hoop after hoop to furnish them with more information and more information. Now, after paying almost {$2000.00} ( appraisal and lock in ), we are told to jump through yet another hoop we can not. We would have never proceeded with this company and paid the money, if we were ever told we would have any issue whatsoever. We were mislead.
04/05/2016 No
  • Mortgage
  • FHA mortgage
  • Loan modification,collection,foreclosure
  • NJ
  • 080XX
Web
Absolute Home Mortgage Company pre qualified and approved us for a mortgage that we could not afford, As a result My husband and I are now seeking a loan modification and possibly bankruptcy. Made settlement XXXX XXXX, 2015. We would love to be able to keep our home.
10/10/2020 No
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • TX
  • 76028
Web
08/02/2017 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • WA
  • 98029
Web
08/24/2014 No
  • Mortgage
  • FHA mortgage
  • Credit decision / Underwriting
  • WA
  • 98106
Web
05/07/2013 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Settlement process and costs
  • CA
  • 92677
Web Older American
04/07/2013 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Application, originator, mortgage broker
  • CA
  • 92027
Web
01/29/2013 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Credit decision / Underwriting
  • MN
  • 55129
Web
12/20/2012 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan servicing, payments, escrow account
  • MA
  • 02148
Phone