AAA Collections CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
03/03/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	ND 580XX	Web	Servicemember
AAA Collections Inc of XXXX XXXX, SD has sent numerous collection notices to me for a bill that was never outstanding. AAA Collections has also called my telephone number several times per week, even after I have told them to Cease and Desist verbally and by post. I've blocked the first number they called from and then they started calling from a different number, which I also blocked, and they just start using a different one again. The bill they are trying to use to scam me out of my money is from an emergency room visit in XXXX, ND about 18 months ago. Because I am a XXXX Veteran rated at 100 % Permanent and Total the ER visit and all subsequent labs, imaging, tests, etc. are covered by the Veterans Affairs Administration. After the ER visit I called the VA to let them know about it, and the co-worker that drove me there had informed our supervisor she was doing so. Our supervisor had informed the VA at that time that I was on my way to the ER as well. The VA informed me that veterans rated at 100 % NEVER need prior authorization to go to a community ER and any attempts for a debt collection agency to try to claim a debt is owed from any ER visit is a violation of federal law. I have written to AAA Collections more than once to inform them that they need to stop attempting to collect this debt of {$200.00} and to stop doing so under the guise of being a representative for XXXX XXXX XXXX XXXX XXXX, ND. I have called the billing department at XXXX XXXX XXXX in XXXX to discuss this and no one there had ever heard of AAA Collections and went into detail about how they have their own collection department that deals with outstanding debt. The person I spoke with said the letters and calls I've been getting from AAA Collections is most likely a scam. The XXXX XXXX XXXX XXXX department searched my records and found that there were no outstanding bills and that any service I'd ever received from them had been promptly paid by the VA and also VA XXXX XXXX I have informed AAA Collections that if they are going to insist on continuing with this scam they should contact the XXXX VA XXXX XXXX XXXX and Billing departments to seek out the money they claim is owed, as one of those departments is responsible for covering any and all bills that relate to non-VA ER visits that I have had. AAA has told me they will not contact anyone besides me because it's " not their job to verify if the debts or debtor information written in collection notices they send are correct, their job is to keep notifying debtors of money they owe until it is paid in full, and to take legal action against the debtor the notices are mailed to if the debt goes unpaid. '' Due to the FACT that I do not have, and have never had, any outstanding bills with XXXX XXXX XXXX XXXX XXXX ND the letters and calls I've been receiving from AAA Collections are legally defined as Harassment, but even more than that they can also be legally defined as Extortion. When a company harasses someone in an attempt to extract money from them without any proof, and upon request for proof they refuse to furnish any, and that company also refuses to attempt any form of mediation to settle the matter, it moves beyond simple harassment and becomes extortion. I have sent them information from the VA as well as XXXX XXXX XXXX XXXX XXXX in which both hospital billing departments clearly state that ANY and ALL bills for services at non-VA hospitals and ER 's have been paid in full, therefore I do not owe the amount claimed by AAA Collections. I have attempted to settle this matter with AAA Collections but they continue their attempts to extort money from me, a XXXX veteran, by using harassment and scare tactics. They have probably paid someone thousands of dollars in wages to attempt to steal {$200.00} from me, where is the logic in this scam they are operating. I do know this is a scam they run on many XXXX veterans and that a lot of those veterans become scared when they get a collection notice so they forgo purchasing food or paying their light bill to pay off the " debt '' AAA Collections bullies them into paying. Why are there no education programs from the federal government or the VA to teach veterans about companies like AAA Collections and the tactics they use to make them think they owe money to someone? These " debt collection '' companies need to be investigated, fined heavily and shut down. They should be made to pay back every veteran they've scammed, not just for the amount they scammed from them, at least 1000 % interest should be added to the amount they scammed when they pay it back. Veterans already have to worry about being subjected to the worst healthcare in the country, difficulty in finding or maintaining work that provides a living wage, not being able to work due to service related XXXX and the amount of XXXX they are paid is at poverty levels. Veterans deserve better than what they receive after what they've been made to endure, yes it's considered " volunteer '' but what we have volunteered is to lay down our lives to protect our country and it's freedoms. For that reason alone the United States should be proactive in punishing companies like AAA Collections so they aren't able to further erode what little veterans are left with, not just financially but also mentally.
05/29/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	IA 512XX	Web	Servicemember
On Tuesday, XX/XX/XXXX, I received a call from AAA Collections Agency. To my knowledge, the collections representative did not give me the required FDCPA notification when I answered the call. It is very possible the collections representative mumbled the required notification - someone who is not used to hearing the notice could not reasonably make out the notification. The collections representative indicated I owed {$2300.00} or {$2100.00}. I am not entirely sure on the amount they were attempting to collect, since I did not owe anyone {$2100.00} or {$2300.00}. There is a past due balance that I am being billed for from XXXX XXXX in the amount of approx. {$1900.00}. I am disputing this bill. There are some medical services that I should not be billed for and XXXX is unable to provide me a detailed/itemized bill. Anyone who is billing you for a debt, should be able to provide an itemized bill detailing all services received. I am unclear on how this {$1900.00} bill turned into {$2100.00} 0r {$2300.00}. I received a letter from AAA collections agency sometime in XXXX. The notice said I could call within a certain timeframe to dispute the validity of the debt. I followed the instructions and contacted AAA, indicated I did not accept the debt and that the debt was not valid. I then proceeded to call XXXX and again requested an itemized accounting of the services I was being billed for. I never received an accounting of services, however XXXX indicated they would pull the debt back from AAA while they investigated my dispute. I did not hear anything from XXXX or AAA and figured XXXX was still investigating the matter or compiling the information I requested. On XX/XX/XXXX, I heard from AAA and the bill is now in the $ XXXX. I asked why they had not notified me sooner or sent me another written notification. The collections representative indicated they had called me on XX/XX/XXXX and instructed me to check my call history. I received no such call on XX/XX/XXXX. This company has not contacted me and has not completed their due diligence, with regard to the FDCPA. The collections representative indicated he was going to refer the debt for legal action and prior to hanging up said something like " you know whats going to happen. '' I felt as if he was threatening legal action on a debt that I have not received any collections notifications for, since I indicated I did not accept the debt and explained that I was disputing it in XXXX. XXXX has sent me a listing of services received with a bunch of medical codes that I can not decipher. They told me I could call another number at XXXX and request a copy of my medical records and try to match up the code with the services rendered This is not acceptable, a consumer should not have to go on a wild goose chase to find information that should be included on any bill/invoice. AAA Collections representative was incredibly rude and told me I received the medical services and now I need to pay for them. The AAA Collections representative has no idea why I am disputing the bill and it was very inappropriate for this individual to comment on the nature of the bill in dispute.
08/02/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SD 57201	Web	Servicemember
Last week I received a notice from AAA collections that they have requested a judgment for bills I supposedly owe. The letter says they contacted me last XXXX ( XXXX ) and I didn't respond. That's absolutely not true. I responded immediately ( XXXX ) and requested verification of all the items listed which, as I understand it, includes the original date of service, the amount of the service, and the name of the person receiving the service. AAA didn't respond to me directly but i did receive a copy of the letter they sent to clerk of court in the county i live in, I assume trying to get a backdoor backdated judgement filed so they can back charge years of interest. We've had an ongoing issue for a couple of years now. When they originally called me, the person was quite rude and threatening. I didn't know then that I could dispute the action or anything about it. I didn't know that I could request verification that I actually owe what they say I owe. They were already garnishing my pay before I even received the first phone call! When I began questioning them, I discovered that they had received payment for bills I didn't actually owe -- either they weren't mine or payment had been requested way after the six year limit. They said they would reimburse me but that hasn't happened to date. I filed a complaint against them with the state of South Dakota Consumer Protection Agency for their inappropriate tactics, rude phone calls, and generally bad business practices. Once the state was involved, AAA dropped their original bill of over XXXX XXXX down to about $ XXXX and said " they were trying to be helpful '' but they were really trying to collect monies that they couldn't or wouldn't prove I owed at all. The state said they don't hand out punishment, they simply try to mediate and find a resolution for both parties. Once AAA had that information, they stopped trying to be decent and went back to demanding payment. The state gave up at that point. These people have told the judge in the past that I have been served notice before collection began and didn't respond, that was as completely false then as it is now. I'd like to see the proof that I was served before garnishment began, but it has never been provided because it can't be, it didn't happen. It seems to me that they have violated every law they're supposed to follow in their behavior. I've tried to find a settlement for the amounts I originally agreed I owed but AAA has always tried to collect more than they can prove I owe. Settlement hasn't happened because AAA always refuses payment and changes the amount on purpose to something I can't agree I owe because I know it's false. I see their actions as refusal of payment which I don't think shows good faith on their part. I have many pages of correspondence I have received and returned to AAA that I can mail to you.
05/26/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	SD 57104	Web	Servicemember
The company known as XXXX XXXX XXXX in XXXX XXXX has been harassing us daily with phone calls to pay them what is owed for a medical debt. After sending them a payment of {$100.00} a month for the last year ( I am fully aware that I was past due but was finally financially able to start making payments ) they have been calling me and my wife twice a day but sometimes waiting a day in between to call us but they do attempt both of our phone numbers usually with an hour of each other. Most of the time their allegations are that if we do n't start paying more than {$100.00} we will be force to take legal action and if we do n't get set up on their " minimum automatic withdrawal program '' " we will continue to call you until we get this set up '' even though we have paid them already for that month. As a consumer being " Bullied '' into an automatic withdrawal program when you are already paying someone does not sound to me a like a good or fair business practice. We finally agreed ( forced by legal letter that if we do n't start making the payment of automatic withdrawal of {$180.00} a month we are taking legal action ) to set up an automatic withdrawal. I have requested that since our verbal agreement of payment plan, that they provide me with documentation of our agreement, of which they refuse by stating " It 's not our policy to provide that information! ". This company has been one of the most vicious debt collecting agencies I have ever been forced to work with. They have on multiple occasions brought my wife to tears and have caused my XXXX XXXX to rise because of their unethical treatment of the consumer. I will admit I have had to raise my voice on multiple occasions with them to try and get the m to stop calling on my work provided cell phone which after finally threatening legal action due to the laws set in place by my state that they finally stopped calling my work cell phone. However they continued to call my personal phone during my working hours of which I have asked them to call after XXXX Central time, again no compliance from them. The amount of mental anguish this company has continued to thrust upon us has cause much undo stress on my family and our relationship. Once again I am asking for legal documentation of the agreement we have set up so that I will have evidence that they will take no further action. here are just some of the most recent dates they have called but have n't left a message : XX/XX/XXXX at XXXX XXXX, XX/XX/XXXX at XXXX XXXX.
08/23/2016	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	SD 570XX	Web
First, the debt collector never told me this was an attempted to collect a debt. I have been hit hard with medical bills due to multiple XXXX XXXX, and my son being born XXXX. Due to baby 's XXXX, I can not work so it is just my husband 's income coming in. I was then asked how I manage to pay my bills. I disclosed my parent 's are assisting. Then she asked about the baby 's father. This is personal information and I told her that is not something I wish to discuss. She pressed the issue further asking me if he works and why he ca n't pay the bills. I once again told her that is personal. She then asked why I was n't on government assistance if I ca n't pay my bill, which is over {$6000.00}. I told her that I do n't plan to live off of the government if i do n't have to and I am not going on assistance just to pay this XXXX bill. They already knew the situation and had sent out a financial assistance application just the week before. I asked for a manager who stated that she has the right to know my personal information including information on the father of my child, even though this medical bills are mine, not my husband 's or my child 's. They then said if I do n't get my financial assistance application in this week that they will send the bills to court to get a judgement out against me. On top of everything else, they call up to XXXX 7 times a day from different numbers. When I pick up, they hang up. They never leave a message. The intrusion into my personal relationships and my life are not welcomed and continued even after I explained they were not something I wanted to talk about. I do what I need to do to make sure my children are fed. They do n't need to know how I manage to feed my children or imply that I can not. I know others who have had similar situations with this company and it needs to stop. I understand they are doing a job, but I have worked collections myself and know that this is unacceptable behavior.
11/29/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	ND 58504	Web
Anytime I have talked to someone and asked them to help verify the debt and if its even mine for better information for me to review they have only told me a date of service and a hospital or clinic name. I can not verify if I actually owe this or if my insurance made the payments etc. There was an insurance change the providers needed to work through therefore any debt during these times should not have been moved over to collections and likely could have been paid. I spoke to someone, a gentlemen I dont remember the exact date but possibly in late spring early summer of XXXX who was very rude and wanted nothing to do with helping me determine this was actually legitimate or for me or someone in my family. When I continued to ask for assistance he got rude and told me it was my problem and to pay my bills I explained what happened with the insurance and some other things the hospital was waiving payment for due to the financial assistance and wanted to make sure the hospital didnt already remove that as to which he didnt care. He started to fight and yell at me on the call that he would have to send it so they could prosecute me in court for this debt if I didnt figure it out. How can I figure it out if I dont have all the information I need? He said the dates were on there but I saw no dates or actual dates of service just a date they had possible the date they got the debt? I am not sure, I told him if he wasnt going to help me help them to just stop calling. I finally had to hang up because I was so upset by the conversation and feeling cornered. I have gone back in my phone records and do not see anything since XX/XX/XXXX of being contact again by then regarding this. I did not see additional letters either come to me son figured they must have figured it out. I then today got a letter saying I needed to make an acceptable payment arrangement for these.
10/16/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	ND 58103	Web
I had a missed called today XX/XX/2019 from phone # XXXX. I called the number back and XXXX answered the phone, gave his first name and asked who I was. I asked repeatedly what the name of the company was that I was calling, he refused to tell me and hung up. I called a second time and that representative also refused to tell me the name of the company. My 3rd call was to XXXX XXXX, I believe, after I identified myself ( with name only ) he finally told me the name of his company AAA Collections out of XXXX XXXX SD, read me the " mini miranda '' and advised me of a debt with XXXX. He did not attempt to verify a second piece of information with me such as my address or dob or ssn to verify it was in fact me before disclosing the debt, which is a violation of FDCPA. All three representatives also refused to give me the name of the company I was calling even though I specially asked repeatedly, also a direct violation of the FDCPA. and I have recieved absolutely no written correspondence about this debt from this company and was completely unaware of said debt, a validation notice is required to be sent to the consumer notifying the consumer of the alleged debt and notifying the consumer of their right to dispute or request validation of the debt. They have not provided me anything, also a direct violation of the FDCPA collection practices. I informed the representative on the phone that it is against FDCPA practices to refuse to give your company name. I have all 3 calls recorded and can provide them if needed. I also told him they do not have permission to contact me on my cell phone in the future. I have not yet decided if I will be consulting with an attorney and taking legal action but it is a possibility. If you want copies of the phone calls please let me know and I can email as I can not attach below from my phone recorder app.
10/23/2020	Yes	Checking or savings account Savings account	Problem with a lender or other company charging your account Transaction was not authorized	SD 57006	Web
I live in XXXX, South Dakota. I have XXXX XXXX daughters at home, ages XXXX and XXXX. I have a XXXX year old son that lives on his own with roommates. Last week his entire paycheck and bank account was emptied wrongfully for a garnishment which i know nothing about. The problem is THIS week, my minor daughter 's savings account was emptied of {$700.00}, everything she had. We just returned from XXXX where she was in the hospital for XXXX and she is unable to work or go to school 3 months. She saved this before her XXXX from working so she could pay for her car, insurance and school items she needed. She was supposed to put a deposit on a trip with her class next year and now she no longer has it and can not pay her bills. My daughter is severely distressed and when looking at her account it said garnishment XXXX XXXX. I called the bank that allowed the money to be taken, XXXX XXXX, XXXX, SD, and they said it was XXXX 's garnishment and they can not talk to me about it. I stated it was stolen from MY XXXX child so i am involved. Still no answer. They stated it was AAA Collections in XXXX XXXX SD. They, too, will not give answers because it is my son 's collection issue, not mine, and he is an adult. Regardless of my opinions about the fraud also happening to him right now with this company leaving him with any way to pay car payment or get food, my frustration and anger is at the theft of the {$700.00} from my daughter XXXX XXXX. None of us know what this is about nor did we get letters explaining. Not only that, my son did not receive a letter explaining so he can fight it or at least make payments. AAA Collections in XXXX XXXX, South Dakota has caused severe hardship on 2 families and it is cold and heartless, especially in these trying times.
12/06/2019	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	SD 577XX	Web
Questionable business practices. No statements and no receipt of payment. Excessive amount of interest and fees accessed. Attitude and a high level of insolence from the person that I dealt with. Never sent statements and recipient of the payment made. Excessive amount of charges and interest. In addition, when I called in for the receipt which they claim was sent on XX/XX/27 from XXXX XXXX to rapid city was not received by XXXX. They mockingly stated they arent responsible for the post office, to which I replied I wasnt claiming that but it only takes 2 bdays to get anything from XXXX XXXX. When I asked for a sup the person audibly laughed at me. I have acr recorder on my phone and have a copy of this conversation and the one I had with sup XXXX who proceeded to tell me received a receipt of payment is a courtesy. I informed her I have a legal right to documentation showing proof of payment she insisted I use my bank statement and I again informed her I shouldnt have to do that and that not everyone that needs the receipt will accept that as proof of payment. She gave me no inclination that she cared one bit about the attitude of her rep. She did state her director is XXXX XXXX. I would like this forwarded to XXXX XXXX. I think its unprofessional and ridiculous that we dont have a way to get a receipt either online or a screen shot at least emailed to us. This is egregious. Desired Outcome Fair and equitable treatment from business and complete clarity on the issues of the poor billing practices. I WANT A RECEIPT IMMEDIATELY AND A CALL FROM XXXX XXXX OR WHOEVER THE DIRECTOR IS
03/11/2017	Yes	Debt collection Medical	Taking/threatening an illegal action Seized/Attempted to seize property	SD 577XX	Web
the two collection companies that has called, served me with papers and has sent a sherriff to my home to seize my assests. the hospital has billed me for my daughter who is now and was on state XXXX at the time of her visit. I had a visit and at the time I had insurance through my work. I was having terrible XXXX XXXX and I waited for the day for my insurance went into affect, and waited for my H.R. lady to print out my information to give to the hospital. they never filed atndnd XXXX days it 's too late to pay for that date. another is for the day my son was born. I have a XXXX dollar bill. I was on state XXXX and so was my son. the hospital told me XXXX did n't pay because they said I had and private insurance st the time when I didnt. I called XXXX and they went back and researched the dates and they said they paid out. in returning the call to the hospital, the lady I spoke to reviewy file and she said that the bill is final and the boars refused to look over my case anymore. why should I be responsible for this when I was on XXXX. these bills that either were n't submited correctly or at all and is being refused to look at again is unfair. this is killing my credit. not to mention I ca n't afford it. the representatives at these collection companies are extremely rude. they do n't want to hear what you have to say. you ca n't work a payment arrangement with them because they want what they say you have to pay and if not they will send a sherriff out to your home to say care you.
10/22/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	IA 513XX	Web
AAA collections agency South Dakota has been collecting my money for about 2 years now on a medical bill Ive never had a problem paying until I decided to Change by my banking info, I called back to see why my payments were not going through after about a month. The lady was extreamly upset with me after telling her Im not sure why my payments stopped. I called my bank and the bank said t was on their end. The lady said that I could only do a larger payment plan or pay the amount on full and I told her I couldnt afford either and became upset at that time. She threatend to have sheriffs at my house if she wanted and basically tried telling me without actually telling me that I would be sued no matter what and there wasnt anything I could do and they would win no mater what and take my money from the hearing. I have agreed to the payment plan of the larger sum and she said they would do that. A week later my account became dilenquent and now I have no way to pay because she will not allow the payments to go through. This company used to be pretty helpful when it came to paying off a large chunk of the hospital bills and now that its under a smaller number they are being super aggressive and I dont feel its fair at all and I hope that they take a check that I will be sending in to keep my account from being sent to court because It would lose since the agency and judge are so close.
06/29/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	ND 58104	Web
I believe that this phone number is for a debt collection XXXX. There are several issues with the way they are attempting their practice:1 ) they have called from the following phone numbers : XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, and XXXX XXXX XXXX XXXX - all of these phone numbers when GOOGLED do not reflect XXXX nor any company even close to that of a Debt Collector. Rather, for example on phone number ( XXXX ) XXXX when you look it up online, it states it is for XXXX XXXX in XXXX XXXX, SD. This is a deceptive practice and as a debt collector, they should have to clearly identifiy themselves. 2 ) the company has continued to call my cell phone repeatedly daily and when I do not answer the calls because I am at work, they have recently attempted calling my phone at work - which I never provided authorization or the phone number to do so and I would like them to stop calling that number IMMEDIATELY. Further if they are attempting to collect a debt, why are they not leaving me a voicemail message with a call back number? This is a shady practice. My voicemail clearly states my name so even leaving a brief message of this is XXXX calling for XXXX XXXX regarding her account, please call us at XXXX would be better than nothing. XXXX XXXX XXXX practices need to clearly be investigated for proper actions.
02/02/2017	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	SD 577XX	Web
I have made several attempts to contact AAA collections to work out payments with them. She told me she could n't set up a wage assignment with me unless I paid XXXX biweekly, I explained to her that I have a XXXX husband and XXXX small children and could only afford XXXX bi-weekly. She said she would send out the wage assignment. I called her a week and a half later, and told her I still have n't received her paper work. She said she was not going to send it until she put a judgement on me. I do n't understand how that is necessary when I have made attempts to make payments. Back a few months ago an agent had contacted me and I told her I was unable to make payments at the time but I will get back to them. I called back and left a voicemail and no call back. Then they sent me a letter saying that after several failed attempts to contact me, if I do n't contact them they will be forced to file a judgement. I called them and finally got someone. She then told me if I do n't want the judgement on my record that I have to pay the balance in full or give them my debit card number, when I refused and told her I would just talk to my lawyer she all the sudden was willing to work with me. I still have not seen the wage assignments and she has failed to call me back again.
01/22/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	ND 583XX	Web
In approx. XX/XX/XXXX I was in the XXXX hospital for a XXXX XXXX XXXX XXXX. After one week I had to learn to walk again. Someone from XXXX XXXX wanted to know if I needed or wanted a walker. I told them, only if Medicare & Medicaid would cover it. They came back several hours later & said it was covered. I went home & approx. 1 year later in XX/XX/XXXX I received a letter from XXXX XXXX XXXX. that I needed to pay {$120.00} for the walker. I called them & talked to the manager who told me that I am responsible for the debt. because she had reimbursed Medicare & medicaid for the amount because it was a work comp. claim. I told her it was not & she said " Yes it is ''. I told her it needs to be re-filed to Medicare & Medicaid but she said NO. I told her I will not pay it so she sent it to AAA collections. I sent a letter to AAA collections & XXXX XXXX XXXX. to cease & disist but AAA collections continues to call & send notices 4 years later. I have talked to several people at AAA but to no avail. I have told every person there that I talked to about this but got no where. Right before XXXX XX/XX/XXXX I spoke with someone that said they would try to resolve this because it has been so long but all they asked for was my credit card #, Bank statements, & Tax forms.
05/11/2023	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	SD 57006	Web	Servicemember
My wife passed away in XX/XX/2021. XXXX has been using AAA collections based in XXXX XXXX South Dakota. XXXX XXXX XXXX ZIP Code, XXXX telephone number XXXX to try and collect her medical debt. Now they are trying to tie my medical debt which I have none because the XXXX pays for all my medical and they know this was her debt. I have told them 10 times in the past 2 years that my wife was posthumously awarded Social Security XXXXXXXX, and they were to submit all claims to XXXX that they were not my debt and not my responsibility and I also told them 10 times over the past two years, not to contact me regarding this debt again. They do not listen each time they send me this. It reminds me of my wife, who passed away, which caused me to have XXXX XXXX XXXX and XXXX XXXX XXXX and I keep reliving to XXXX each time these idiots send me correspondence when I have legally told them not to, I wan na see this company levied with as many fines as legally possible. They need to have their doors permanently shut and their right to operate a business in the state of South Dakota revoked. They have caused me so much emotional stress that XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am tired of being bullied by these XXXX so Im asking you to put a stop to them.
06/12/2017	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	NE 681XX	Web
I received a call on XXXX at XXXX XXXX. It showed on my caller ID as spam but I answered it in error. The lady asked if this was XXXX I said yes but she would have to contact me after XXXX. Without verifying who I was, she violated the FDCPA and TCPA. She did n't let me know the call was being recorded, and she did n't verify who she was speaking with prior to disclosing a debt. She also did n't give the mini-Miranda. She continued to harass me and tell me this was not the way to handle a debt. All of this happened while i was at work. I disconnected the call and called back at XXXX XXXX. A woman answered and again violated the TCPA by not letting me know the call was being recorded. I requested a supervisor, who also violated the TCPA by not letting me know the call was being recorded and also violated the FDCPA by not reading the mini-Miranda. She then told me the calls were recorded and that she would deal with it.
12/16/2015	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	SD 575XX	Web	Older American
Actually XXXX of the above. Our bills through them are medical. A failed XXXX XXXX at XXXX XXXX that totally XXXX my wife. Patient relations understands this and has told me, " just send what you can, when you can. I have documentation, cancelled checks and bank records showing I am making payments, more than I should but, even after advising them NO MORE CALLS, every day they call, some time several times a day. WE had to finally have a block put on our phone. They had called my work office and even advised my supervisor who they were and why they were calling. Disclosing my debt info to her! They even asked for my we whom they know to be XXXX and is not working. Especially at my place of employment. My supervisor can attest to this as they called several times after being told not too. " I make regular payments to these people and they constantly harass us for more, more, more.
07/17/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MO 63385	Web
On my XXXX report I disputed XXXX XXXX account for {$380.00}. I paid the original creditor AAA on XX/XX/XXXX in the amount of {$310.00}. The original creditor AAA shows my account as a XXXX balance. I called everyday from XX/XX/XXXX through XX/XX/XXXX to check the status of getting this collection account removed. I spoke to XXXX who escalated my account to her supervisor to email XXXX XXXX that my account balance is XXXX . XXXX XXXX claim they have n't received any notifications from AAA. I spoke to an XXXX supervisor XXXX XXXX ext XXXX who claims no email has been sent and that he verified the account and the balance is still owed. XXXX from AAA is adamant that her supervisor sent over the email to XXXX and that the balance is XXXX . This collection account was added to my XXXX report as of XX/XX/XXXX .
12/13/2022	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	ND 58601	Web
XXXX XXXX XXXX XXXX ND had turned me over to AAA Collections, XXXX XXXX SD. During the process of debt verifications, they sent me a page with my medical diagnosis. The debt, by the time they contacted me was XXXX XXXX XXXX. And had been turned over to them in XXXX of XXXX. They contacted me in XXXX of XXXX. I did not sign the documents sent to me. And, there was no employee of XXXX 's signature on it as a witness. Also, I did not sign a HIPPA release for them to have any of my medical records, such as my diagnosis/reason for visit. I have repeatedly asked them to dismiss the debt because of following the Fair Debt Collection Act. They keep sending me the same bill. They should not have received the debt in the first place because they were not given permission, and they certainly should not have received my medical diagnosis.
08/16/2023	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	NE 687XX	Web
A male called from ( XXXX ) XXXX. I've informed AAA Collections XXXX Advanced Asset Alliance Company ) that I am a XXXX XXXX and DOT regulated. I informed them that I will need to be contacted via mail due to my work hours and being unable to be on the phone and drive. The male on the phone became hostile after I asked my request and he started harassing me about whether or not I'll even pay a debt or do my responsibilities. I informed him multiple times that I need to get off my phone and the agent wouldn't comply and only continued to verbally harass and belittle me. This took place today XX/XX/2023 at XXXX. I'm unaware as of the amount at this time, since I've yet to receive any info in the mail on this claim.
12/07/2023	Yes	Debt collection Medical debt	False statements or representation Told you not to respond to a lawsuit they filed against you	MN 566XX	Web
I received a correspondence on XX/XX/2023 from AAA Collections XXXX stating I owed them over {$10000.00} plus interest. I immediately called in an attempt to dispute the debt. I was not comfortable with them reading the " mini miranda '' which I interpret and view as an acknowledgement that debt is owed. I, XXXX XXXX, refused the mini miranda as. I simply wanted to dispute the debt as I'm entitled to by law. AAA Collections will not take my calls to acknowledge a billing error did occur from their client XXXX XXXX. Rather they've but my file on hold per XXXX XXXX versus removing it as they're required to by law.
10/21/2022	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	SD 573XX	Web
I received a notification that they allegedly owned alleged debt of mine. I responded within 30 days letting them know that I did not owe anything and to stop harassing me. They continued to harass me without any attempt at showing the debt was valid. I told them, yet again, that I didn't owe anything and the other person let me know that he didn't actually care if I owed money or not, he was just looking to extract money from me. Now, they're showing ownership of the alleged debt, with a date that clearly indicates that they were harassing me before they even owned this alleged debt.
01/03/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	GA 30721	Web
AAA COLLECTIONS are extremely rude tells me I have to pay more than I can afford. The first lady I spoke to I asked for a copy of statement and what was owed she said because I live in GA now they can't send me a statement because they don't have attorneys in this state. The second person I spoke with agreed to send me a statement but it won't show what I have paid he said look it up on my bank statements. I told them I could only pay XXXX every two weeks they said that is not enough and I would have to call every 3 months to renegotiate.
04/21/2017	Yes	Debt collection Medical	Taking/threatening an illegal action Attempted to/Collected exempt funds	SD 574XX	Web
This company filed a lawsuit, and gained a judgement. Following that they sought a garnishment of my wife 's wages. They never served her with paperwork and have no proof of service as is required by SD codified laws. http : //sdlegislature.gov/Statutes/Codified_Laws/DisplayStatute.aspx? Type=Statute & Statute=21-18-11 They incorrectly served ONLY her place of employment and illegally had more than XXXX % of her disposable income taken from her check to the amount of approx. {$700 .00}. This is illegal on more than one level.
08/31/2017	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	NJ XXXXX	Web
on XXXX/XXXX/XXXX XXXX from XXXX XXXX XXXX contacted my employer and then contacted me on my cell phone to adivse me of an out standing debt owed to a XXXX XXXX i adivsed him im having problems with my insurance carriers and he threatned to get XXXX lawyer to sue me, he also stated if i dont pay he was going to report me to all of the credit bureaus. i went on to to advise him that i was tryin to work with my insureance and HR department to rectify the issue, he stated he is still going to contact a lawyer phone number was XXXX XXXX
11/22/2016	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	CA 93306	Web
These I assume were resolved once before, Yet they were transferred to YET another company that is threatening my credit history. These assumed debts are are over 15 years old, Our medical insurance refused to pay, resulted in my termination of employment from same insured job and almost my life. I am now XXXX for the SAME reasons ( Federal XXXX ). I have XXXX XXXX now, XXXX and other serial medical issues. Our ONLY income is from XXXX. Please make them go away.
06/06/2018	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	SD 57105	Web
They called me to harass me about a debt they already tried to harass me about before. I told them to stop because I wanted nothing to do with them and today this morning they called again. Only now the debts they are trying to collect are outside the statute of limitations in my state. They were rude, hung up on me, and talked over me and wouldn't answer my questions related to the debts. I didn't acknowledge them because no specific info was received.
07/20/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	IA 510XX	Web
AAA Collection filed a small claims suit against me claiming to have sent several bills which I have never received. I appealed the judgement with the district court. They are claiming I owe XXXX XXXX XXXX and Hospital which I have never been a patient of ever. No proof or documentation has ever been provided to me thus far. There is no record with my signature NOTHING yet they are continuing small claims suit against me
03/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	SD 570XX	Web
We sent a dispute letter on XXXX XXXX, XXXX questioning the SOL of a judgement from XXXX XXXX and how they got a judgement without proof of a debt. XXXX XXXX they filed to renew the time barred judgement and on XXXX XXXX they attached my husband 's bank acct. and withdrew {$610.00}. We have numerous reasons to vacate the judgement in the first place and of AAA Collections in XXXX XXXX, SD violating the FDCPA.
01/22/2024	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	SD 57201	Web
I have no idea we're this debt came from every time I call AAA collections they're not helpful with his dad her how I can resolve it without paying so much money that I don't have. I have XXXX children that I got to take care of can provide more info if needed. At the time I think I left my husband who was very abusive and I believe this debt is expired
04/22/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SD 570XX	Web
We are receiving collection letters from a collection agency AAA Collection Inc. We have already made payments to the original hospital. We informed the collection agency in writing on two separate occations and they have not responded in writing other then the collection notices. We consider this to be harassment and a violation of the FDCPA.
11/24/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	SD 57401	Web
They put a levy on my checking account and took my whole SSXXXXI check, completely wiped me out for the month. I had to go as far as borrowing the rent money from my step son. would really like to know if this is legal or is there something i can do? I cant even use my checking in fear that all the money will disapear,
12/12/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	IA 512XX	Web
Im getting XXXX from XXXX XXXX XXXX for a debt i am not aware of, i never received anything about the suit only the XXXX from the courts that i owe XXXX money and a money judgement was filed, this is in violation of 809 ( a ) -1-2 i lost my right to request validation, and to look into whomever the debt was from.
07/14/2022	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	SD 570XX	Web
I am receiving lot of spam, silent and harassment calls from AAA Collections. The debt collector is also using false, deceptive, or misleading representation or means in connection with the collection of debt. Its violation of FDCPA Act. I would request the collection agency to stop harassment tactics.
03/07/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SD 57201	Web
This is a medical bill resulting from a childbirth, and was covered by Medicaid, we have attempted everything we can to resolve with the agency, they repeatedly tell us they do not care, this is the second or third time they are trying to garnish my wages for a debt that shouldn't exist
03/14/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	SD 57401	Web
Debt collector from Triple A collections from XXXX XXXX, SD. I believe that was the company name. Their phone number is ( XXXX ) XXXX. They mentioned the bankruptcy before I did and still tried to collect on the debt. The debt is from XXXX XXXX. The amount is in excess of {$2000.00}.
08/22/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	ND 58103	Web
XXXX XXXX XXXX XXXX - {$11.00} XXXX XXXX XXXX XXXX - {$25.00} XXXX XXXX XXXX XXXX - XXXXXXXX XXXX XXXX XXXX - {$230.00} XXXX XXXX XXXX XXXX - {$990.00} Never received any medical bill from XXXX or XXXX XXXX. Company that is sending the collection letter is AAA Collections , INC,
01/14/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IA 511XX	Web
AAA Collections says that I am responsible for my late wife 's ambulance ride she took the night of her passing. I sent them the death certificate and they said I was responsible and they will find my employer. Amount owed is XXXX after insurance.
03/14/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SD 57201	Web
This is their 2nd garnishment, no response when trying to contact other than we don't wan na hear it, no information for court date, no information about what where when or how, and today we received another garnishment order at work
04/13/2015	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	ND 58501	Web
Failed to stop sending notices, failed to provided details of amt due, fialed to send request information per my letters. Violated Fair Credit Collection Laws. Fail to response to my letters requests.
10/20/2021	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	ND 584XX	Web
I keep receiving multiple calls a week from different numbers at AAA collections in XXXX XXXX South Dakota. The caller won't answer and is silent then hangs up.
12/08/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	SD 573XX	Web
My Daughter is being Charged for some XXXX? that we did not consent to or order they have been after her for 6 years She is now XXXX I want her to be left alone
02/25/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	SD 574XX	Web	Older American
XXXX collection agencies collecting the same debt. Collection agency refused to take partial payment
02/06/2024	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	NE 68046	Web

01/26/2024	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	SD 57201	Web

01/20/2024	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	SD 57201	Web

01/19/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ND 58301	Web

01/16/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	ND XXXXX	Web

08/31/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SD 57201	Phone

06/05/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SD 57702	Referral

04/18/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MN 56232	Web

03/17/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SD 57703	Web	Servicemember

01/22/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SD 57301	Web

01/07/2021	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	SD 57104	Web

10/23/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	SD 57006	Web

10/15/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	MN 56601	Web

10/09/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	WI 54016	Postal mail

03/27/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	ND 58474	Referral

01/06/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	ND 58104	Web

11/24/2017	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SD 57105	Phone

04/11/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	SD 57104	Postal mail

02/05/2017	Yes	Debt collection Medical	False statements or representation Indicated shouldn't respond to lawsuit	SD 57006	Web

11/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	IA 51338	Web

08/02/2016	Yes	Debt collection Medical	Taking/threatening an illegal action Sued w/o proper notification of suit	SD 57069	Web

06/20/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	SD 57078	Web

02/04/2016	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	ND 58103	Web

02/03/2016	Yes	Debt collection Medical	Taking/threatening an illegal action Seized/Attempted to seize property	SD 57069	Web

06/24/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	IL 62901	Web

06/24/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	IL 62901	Web

05/14/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	SD 57105	Web

03/17/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	SD 57110	Web	Older American

03/02/2015	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	SD 57350	Web

11/18/2014	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	SD 57701	Web

08/15/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	SD 57107	Web

07/09/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	SD 57106	Web	Servicemember

06/18/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	SD 57106	Referral

05/03/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	SD 57201	Web	Servicemember

03/05/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	SD 57025	Web

01/12/2014	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	SD 57055	Web

11/12/2013	No	Debt collection Medical	False statements or representation Attempted to collect wrong amount	IA 51246	Web	Servicemember