Yesterday, Wednesday XXXX XXXX XXXX, I received 2 letters by regular mail, both dated XXXX XXXX XXXX, from XXXX, address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, and from A & J Collection Agency, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX no matter A & J Collection Agency Inc. address is written in the letter, as located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX. Both letter are bout the same problem I already filed complaints here to XXXX XXXX and XXXX. XXXX XXXX XXXX does not recognize my Internet and residential phone service was without contract and pre paid : I was not under any contract forcing me to stay for any specific length of time with their service of Internet and phone, precisely because it was without contract. As previously informed, I had no problem with XXXX until XXXX decided to change without any kind of notification, to change the original terms of the no contract pre paid agreement I had, which only required to pay the next month before using the service, there was no way to accumulate months of debt, because every month was paid in advance. When I stopped paying, was not that I owed any amount, it was simply I was not going to pay the next month, the no contract terms does not obligate me or anyone, to stay for any additional month, and there was no cancellation requirement properly notified to myself by XXXX at the time of this agreement back in XX/XX/XXXX. I was never notified of any change to the original agreement, so I was never aware of any change of their terms. The problem started when I stopped paying, meaning they changed the agreement as an unlawful way to try to force me to keep their service by paying next months, presenting a false debt now of {$180.00}, which is bigger lie than the previously false debt reported, which is only accumulated when someone has a contract requiring to stay additional months, if not only under contract applies a penalty, BUT THAT IS NOT THE CASE HERE THIS WAS A WITHOUT CONTRACT PRE PAID SERVICE : IS IMPOSSIBLE TO PENALIZE ANYONE FOR STOPPING TO PAY NEXT MONTH WHICH WAS NEVER USED. Previously submitted documents and new original letters received in XXXX are included.
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