950 Credit Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33919
 Web Servicemember
On XX/XX/2022, I was alerted that our landlord, XXXX XXXX, had sold our information to an online company called creditrentboost.com without our consent or knowledge. The email was sent on XX/XX/2022 but I did not see it till the following day, Saturday, XX/XX/2022. As the XXXX was a Saturday I had no way to reach anyone at XXXX XXXX. So in the mean time I began to contact the credit bureaus in reference to this. I have identity theft protection through XXXX and was told they would submit a dispute for me and also recommended I do the same with the other XXXX credit bureaus. They also advised me to place fraud alerts and credit freezes on both mine and my husbands credit accounts. They said they would have a XXXX XXXXXXXX contact me in a few days to advise me of what other measures I would need to take. On Monday, XX/XX/2022, I called XXXX XXXX to find out what was going on. The XXXX XXXX employee, XXXX, that answered the phone had no idea what I was talking about. He took my information and said he would have someone call me back. About an hour after we had spoken XXXX did call me back. XXXX informed me that he couldnt find anyone that knew anything in regards to this manner. I asked if the property XXXX, XXXX, would be able to help with this and I was informed that she was no longer with the company. I asked if the front desk girl, XXXX, would know anything about it and was told she also was no longer with the company. XXXX then proceeded to ask me which realtor rented us the unit. I told him that XXXX XXXX XXXX XXXX the unit but she had made it very clear to us after we moved in not to contact her. XXXX said if there were any issues in regards to the unit to contact the property XXXX, XXXX, and if it was in regards to anything else to contact the front desk girl, XXXX. He assured me that he would find someone who knew about this and that they would call me back. I finally received a phone call from the realtor that rented us the unit, XXXX XXXX XXXX XXXX I told her about the email I had received she refused to even discuss the matter with me till I forwarded her the email. I asked if she knew what I was talking about and she said she did but she did not want to comment on it until she saw the email. After getting the email XXXX admitted that they did this. She said it should not have been done as this was only for tenants in the tenant amenity program and that program had not started when we signed our lease and we were grandfathered out of it. She informed me that I would need to speak with XXXX XXXX XXXX XXXX XXXX. XXXX then began apologizing and saying this never should have happened and either she or XXXX XXXX would call me back. On XX/XX/2022, XXXX called me back to inform me that XXXX XXXX was out of town and would not return till late Sunday, XX/XX/2022. XXXX did say she had spoken with XXXX in regards to this and that it was a mistake and that XXXX was willing to call me on Monday, XX/XX/2022, at XXXX a.m. if I would like. I informed XXXX that I did want the to speak with XXXX and asked her to be sure to have her call me and I asked for XXXX to send me an email confirming everything we had just talked about, which she did. On Monday, XX/XX/2022, XXXX XXXX did call me. We discussed the situation and she did admit that they did do this. She admitted they should not have and said she was going to contact creditrentboost.com by email as soon as we got off the phone to rectify the situation. I asked XXXX to please send me a copy of that email and the response, which she did. In the response email from XXXX XXXX, tenant relations with creditrentboost.com, he agreed to remove the information from both mine and my husbands credit report. In the mean time while all of this was going on I had been contacted by the restoration XXXX with my identity theft program through XXXX, XXXX XXXX. XXXX filed a dispute in regards to this information for me and advised me to place fraud alerts and credit freezes in both mine and my husbands accounts. She also emailed me a list of places that I needed to report this to and told me to file a police report with my local police department. I am still trying to finish up all the things that XXXX said I should do. I did file a report with the XXXX XXXX XXXX XXXX with XXXX XXXX today, Wednesday, XX/XX/2022 when she returned my phone call. She gave me a case # XXXX and informed me that the hard copy would be available something next week through the records department. So in conclusion I am still waiting on this information to be removed from both my and my husbands credit reports. I have filed disputes with the credit bureaus, the FTC, placed both fraud and credit freezes on our credit accounts, filing this complaint here with the XXXX and have also filed a report with the XXXX XXXX XXXX XXXX.
09/13/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • FL
  • 34471
 Web
Dear XXXX Consumer Relations + Credit Rent Boost, I hope this letter finds you well. I am writing to bring to your attention a discrepancy that I have noticed in my credit report with XXXX. After thoroughly reviewing my credit reports from all three major credit reporting agencies, I have noticed that a specific account is correctly reported by XXXX but is missing from my XXXX report. Here are the details of the credit card account in question : Creditor : XXXX XXXX Account Number : XXXX Account Type : XXXX Date Opened : XX/XX/2013 Account Status : XXXX I would like to kindly request that you investigate this matter and include the account in my XXXX credit report. The accuracy and completeness of my credit report are crucial, as it directly impacts my financial credibility and access to various opportunities, including loans and credit facilities. Enclosed with this letter, please find copies of my credit report from XXXX, clearly indicating the presence of the credit card account. I believe that by rectifying this omission, my XXXX credit report will more accurately reflect my credit history. I understand the importance of maintaining accurate credit information, and I am confident that XXXX will take the necessary steps to ensure the completeness of my credit report. Please keep me informed of the progress of this request and provide me with written confirmation once the credit card account has been added to my XXXX report.
02/25/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60630
 Web
I was told I could move out of my apartment early by XX/XX/XXXX by my landlord. I accepted and moved out. The landlord contacted a collection agency and is reporting that I am not paying rent for XX/XX/XXXX XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. I have been out of the apartment since XX/XX/XXXX. I emailed them and left the keys on the kitchen counter in the apartment. There were numerous issues that they never fixed so I withheld the last month rent which is my right by tenants rights. I filed a 311 complaint about brown water in XX/XX/XXXX. Had leaking vents on the back porch in XX/XX/XXXX. None of this was addressed. Their answer was to tell me to move out early and not renew my lease ( which was up in XXXX of XXXX ) I have contacted the credit reporting agency numerous times and sent them all of my emails and texts from the landlord and myself. I have included the letter I sent to the landlord certified and emailed and hand delivered declaring my acceptance of their offer and my withholding of the XXXX rent due to lack of attention to complaints. They told me that the landlord will not remove the charge and they will no longer talk to me. This has been going on since XX/XX/XXXX. I need help please.
05/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MI
  • 48209
 Web
XXXX XXXX Account : Credit Rent Boost ( CR RENTBOOST ) ACT # XXXX We are under land contract and the lady that we bought our home from has falsely listed my information under a credit rent reporting program. We are not landlord tenant. I am under a land contract so this information is being falsely reported as we do not pay " rent '' This lady has already started a forfeiture process and signed us up with this program after the fact to affect our credit.
02/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • FL
  • 34471
 Web
XXXX, Please see attached letter, drivers license, social security card. You need to add the rental tradeline onto my XXXX credit report. The rental tradeline company is also copied on this complaint to help assist if needed.
07/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • SC
  • 29061
 Web
02/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • SC
  • 29061
 Web